“So far, I am happy with my care. Unfortunately, I feel that I need more but can't afford self pay. My insurance was not one listed among those covered on your list. I currently have Medicare and BC/BS.”
“My therapist, Collette is amazing!, but I am having troubles connecting with my provider Nicole. I need to adjust my meds and I cannot meet with her due to “technical issues”. I’m well over my initial 3-week follow up and still have not been able to successfully schedule an appointment”
“I'm really enjoying Brightside. My therapist is amazing and I like the homework/lessons. That being said, I am deeply concerned with my Psychiatric care. I have NEVER heard back from my doctor after being prescribed...I set up an appointment for review, she never showed up. It's been almost two months, and now I got a request with an entirely different person. I pay for this feature, and I really can't afford it, but I'm desperate for help. I give the Psychiatric care aspect of Brightside 1 out of 5 stars”
“Brightside has been very helpful on helping me get treatment for anxiety and depression quickly. It would have taken me months to get into a psychiatrist’s office where I live, and I knew I couldn’t continue living the way I was. I see my therapist once a week and she has been instrumental in helping me release trauma and recognize unhealthy behaviors and thought patterns. The only downside to this form of treatment is from a medication standpoint as Brightside is unable to prescribe controlled substances ie… Ativan or Valium for example. When I initially started treatment I was in a vicious anxiety cycle that kept getting worse as I was not sleeping at night. It got to a point where I was having bladder spasms as my body was literally revolting. My psychiatrist through Brightside wasn’t able to prescribe me anything that was effective in breaking this cycle, which ultimately led me to seek in office care from my GP to get on a short course of Ativan. So if you are in any sort of medical emergency or spiral just be aware of their prescribing limitations. Outside of this I really do think it’s a great service that I will continue to use.”
“This is working well for me with outside support from my local therapist. The quick and easy ability to get a prescription for antidepressants is very good.”
“I like using BrightSide for my psychiatric needs. I appreciate my physician who listens to me and takes me experience into account. I’m very happy with BrightSide, I just wish it was a little more cost effective.”
“It doesn't seem the icons above are clickable but I would rate Brightside at 4 Stars.
The service has been very helpful for me and it's good to know that providers can be available for support when needed.
The one drawback I've found is regarding the check-in surveys for treatment. For such a short survey to be able to plot a data point for Depression and Anxiety seems a bit unreliable to me.
Otherwise a great service through and through. Thank you!”
“They were quick in the response time which I really needed having moved from another state without establishing a medical support team .
Great to see a professional so quickly. I am grateful for that!”
“I'm happy to have more control over my care. I can reach out to my doctor anytime. I wish the cost was lower, or that the app had more self-directed activities.”
“My only issue is that I need a psychiatrist who practices in Georgia. I live in Alabama but work and shop in GA. My pharmacy is in GA and it is a problem getting my prescriptions.”
