“My therapist is helping me sort through my thoughts and issues. I am learning how to acknowledge certain thought patterns that aren’t working for me and make better choices moving forward.”
“Dr is great and medication is working but support staff and procedures are absolutely the worst ever. You can not get a hold of them by phone at all. So don't even try. When you contact them via email it takes days for a response if u get one at all.. Your also automatically charged every month even if u haven't seen your Dr yet. Brightside would be great if u didn't charge people u til they seen the doctor and fixed your customer care department to have them available by phone or even chat. I have unfortunately canceled my membership due to being billed unknowingly.. hopefully I can come back soon”
“I have anxiety and anger issues to which don’t seem to be addressed in current therapy and medication. I seem to be a bit too much for your help. Also, you auto charged my account when I didn’t hit the funds and it impacted my family negatively. Survival is key currently, so I’m gonna have to shelve my treatment because one: it’s not comprehensive enough, and two, I can’t afford it if it isn’t addressing all my problems.”
“It is effective as far as one can afford to use. Medication program is not expensive, but further therapy is costly for anyone without insurance coverage or disposable income.”
“I love my therapist but the constant lesson work is getting too much. I don’t even have time to check my email each day, how am I supposed to do a lesson, plus reflections and follow ups all week. It’s a little ridiculous and I’m going to start ignoring it.”
“I like that it is over the internet and I don't have to physically go to a office. My only criticism would be that I'm not sure how this medication is supposed to work as I would say I feel similar to when I started taking it. Maybe just a slight improvement if anything. Is that normal? I feel like my anxiety is worse than before....still sleeping too much in my opinion.”
“I am making improvements in some areas and in other I am the same or worse. My mindset has improved however the medication I am on is causing some side effects I do not want. I am still working on finding the perfect balance.”
