“Brightside has definitely help with my depression and anxiety. So helpful to connect with a physician and help with medication. Though the app is not easy to use. It glitches every time it asks for an update on my progress and freezes my phone completely that I have to restart it. So annoying!”
“Appointments are only booked after a session and are very limited for the counselors. Providers are impossible to communicate with and even WORSE to schedule.
Very disappointed in this entire program.”
“I find Brightside and my counselor Sunday Ayodeji to be very competent. Brightside makes it easy to set and keep appointments, and Mr. Ayodeji is a very well-prepared and motivated counselor.”
“I have had a great experience with Brightside Health and Avani Patel. Avani Patel is very professional and responsive. It is very easy to schedule appointments and message my doctor on the app. I am so happy I found Brightside Health!”
“Great setup and scheduling. The selection of therapists and matching is very good. Need work on customer service, billing, and general communications (such as phone numbers). Communication is needed with other patient providers for the coordination of care.”
“I am very disappointed in the lack of clarity about the charges to my account. Upon signing up I was relieved to be quoted $0 for simply a medication refill. Imagine my surprise to get an invoice for over $200 a month later. NOT affordable as advertised. I wanted to warn others of the blindside for those with a deductible with their prices.”
“I have to say that I wasn’t expecting that the treatment and care would be at the level that Brightside delivers to each of their clients. I couldn’t ask for a better care coordinator and I highly recommend Brightside to anyone that needs the type of services that they provide”
“Brightside has been great for me so far. They’re really great with reminders, which helps me (someone with ADHD) not miss appointments. I like the platform much better than Talkspace.”
