“I have been able to reduce my anxiety, related to a new health condition, with the help and support of my therapist and the medication prescribed by my psychiatrist. I feel that they listen to me and give good techniques to manage my anxiety. I also feel that they really care about how I'm doing and progressing. Sometimes the exercises that go along with each week of therapy feel daunting, but some of them do help with practicing anxiety management techniques.”
“It's easy to use the online portal, especially since I have been going through a divorce and had to move states. The psychologist is very helpful and efficient.”
“Brightside is great. I have been having great care. However, it is disappointing that there is not an app for android currently. I had to recently switch from iOS to android and now I can’t use the app.”
“I hate that I’m having trouble with the medication I stop taking it cause I couldn’t stay awake and when I called and told the doctor she said it’s normal . Well that is not how I want to live my life on a medication that I can not do everyday things. I couldn’t stay awake no matter how hard I tried I could not function”
“I am so grateful for Brideside. Postpartum was so difficult for me and I could not get in to be seen and address my medication. Brightside connected me with the right provider within 24 hours. I’ve utilized the Brightside app and providers since. Several months later, I’m feeling like myself again. Thank you, Brightside, for being such a great resource when I was at my lowest. You’ve helped me get back to being me.”
“The only success I have had in the past six weeks is getting an appointment with a provider who could prescribe a much needed medication. She has been very thorough and accommodating, and I am having much success with the medication. However, the therapy side of the process is challenging. There were not a lot to choose from initially, and the available time slots were also lacking. I requested a change in therapists and was granted that request with excellent customer service. Then it all went downhill. I had to wait a couple weeks for an open time slot, the therapist was a no-show, and it took 36 hours to receive communication telling me I should have know after I waited online for half my session. I did not know and recieved automated messages all the way until 15 minutes before the appointment, even a threat of a no show fee. Maybe I should charge Brightside instead.”
“Easy to use. Love the ease of access with checking in to see how my symptoms are compared to my baseline and the check in questions aren't overly complicated so you don't second-guess how you are really feeling. It's always easy to request appointments if you need help or more support and the doctor responds really quickly!”
