“Visited for buffet breakfast on Valentine's Day, served quickly by Vinnie and buffet was fully stocked with fresh, hot food. Really enjoyed the breakfast, great value for money - one of our favourite places to come for breakfast 😀”
“We went for a birthday meal 7 out of 11 meals were cold all carvery when spoken to the staff was told her thermometer was reading right asked her to test the front vegetables and potatoes she refused and was extremely rude... after sending a main meal back on 3 occasions they still couldn't get the order correct I could understand if it was a very particular dish but it was quite original plain burger chips no sauce or salad and took over 3 attempts when it came out for the 4th time I told him take it back as was getting beyond a joke... staff members are rude manager is completely arrogant!”
“Very disappointed with Brindley Farm today, Sat 12th October 2024. Waited at bar to order drink and food for 20 minutes, not enough staff on bar. Queue for carvery 30 minutes, food not the best and tables not cleared of used plates. Still on table when we left one and three quarter hours later. Not enough staff on, could not cope with all the customers due to Christening party. Very poor service, wont be returning.”
“Visited Sunday 22nd September. Ordered drinks from the bar then. Stood in queue for carvery. We were waiting 45 minutes in queue. The man carving meat was trying his best to stock up vegetables as well as serving meat and no one helping. When we were in the queue the vegetables were running out and I asked a staff member who was bagging up take away meals if anyone was going to fill these up and was told " we are doing our best" and then walked away. When we got to the front of the queue a lot of the veg bowls were empty. Beef was chewy, gravy was cold as on the side not in the hot plate, and drinks we ordered had gone cold. We have always had lovely meals and good service before but very unhappy today”
“Came for breakfast looked nice but was cold.Did tell waitress when she came over to which oh sorry about that! Not good enough in my opinion. I have not got money to throw away.will not be going again!! Very disappointed 😞”
“All 3 of us had food enjoyed very much , looked after by Alex and served by Callum and Andrea all these staff were friendly and welcoming and we will return”
“Ellie and Mike they were very attentive polite ,we had the carvery it was gorgeous and we both couldn't eat it all so they gave us a box to bring home well worth the money , good atmosphere and friendly staff , lovely”
“Very dissatisfied with the waiting time for main meal which was ok somthings missing of one meal.went up to order desert which you hadn't got anything on the menu what we wanted.also not stated when you go in there are no big slices of cakes which you advertise.”
“Well our 4th visit today absolutely brilliant service big shout out to kirsty you went beyond your job to make this visit absolutely wonderful .thank you x”
