Brite Decking Reviews

Name: Brite Decking
Address: D3/101 Rookwood Road, Yagoona, New South Wales
Rating: 4.16

4.2 Rating 281 Reviews

79 %

of reviewers recommend Brite Decking

Company Reviews

Metrics

4.2

Based on 281 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Brite Decking 5 star review on 22nd April 2025

Brite Decking 5 star review on 28th November 2024

Dan Bojko

Brite Decking 5 star review on 24th November 2024

Coby Petersen

Brite Decking 5 star review on 29th August 2024

Marica 0423433218 Calleja

Brite Decking 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

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“The product expands up to 15mm in direct sunlight which makes it too difficult to measure accurately and keep straight.Overview is I would not use this product again.”

Helpful Report

Posted 3 years ago

“I couldn't be happier with my decision after doing a fair bit of research when needing to redo the balcony/decking (the previous timber deck rotted out in 7 years) The Reps were a pleasure to deal with and were very accommodating with my requests. The boards are easy to work with and the fixtures make it a breeze to install. It has weathered through 3 seasons now, looking as good as the day I finished the job. Thanks”

Brite Decking 5 star review on 21st July 2021

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Posted 3 years ago

“Love the Brite decking, best decision we made for our backyard project. We have had it now for 1yr and till looks good when we first built the decking.”

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Posted 3 years ago

“Unfortunately due to miss communication we were unable to use your product”

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Posted 3 years ago

“Spaces between the lengths change all the time. But except for that, we are delighted with our new patio.”

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Posted 3 years ago

“Fantastic result, easy to use, quick to install and no maintenance couldn't ask for more”

Brite Decking 5 star review on 20th July 2021

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Posted 3 years ago

“Happy to recommended this product to others, looks fantastic, have had numerous comments on how good they look.”

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Posted 3 years ago

“Hi, we were extreemly dissapointed with the colour variance in the boards supplied”

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Posted 3 years ago

“Really happy with the service and product. Very easy process to order and installation was a breeze.”

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Posted 3 years ago

“We love our decking and once we got the hang of it, it was easy to install. Would like to know what to use to clean the boards please?”

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Posted 3 years ago

“Very good 🤠”

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Posted 3 years ago

“Got 100 square mètres when I ordered 75 m2. Your mistake. I gave 25 m2 standing in my driveway which I do not need. I would like it to be collected and credited no freight as it is your mistake. Thank you”

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Posted 3 years ago

“Easy to install product and looks great”

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Posted 3 years ago

“The decking looks great only comment is that the boards are not equal width which in long runs makes the gaps between boards vary looking untidy and difficult for the installer”

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Posted 3 years ago

“Great high quality product, unique (old boat) and easy to install, backed up with fantastic customer support, online instructions and fast delivery given the circumstances.”

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Posted 3 years ago

“We recently had a patio installed and was looking out for some quality decking. I came across the Brite Deck website which provided some brilliant information as to what we were after. I sent an email and got a phone call shortly after from Justin who was very helpful and talked me through the process. He said he was going to ship some samples out for me to look at. Expecting to receive a brochure in the mail, i received a package with actual decking. My wife and I went through them all and fell in love Merbau 2.0 Solid XS. We called Justin back and told him what we were after and he send back a very resonable quote. He recommended Liu's Carpentry ,Decking and Pergola which we engaged and could not be happier with. Both Zhong and Justin made the process super easy. Thank you Justin and the team for such high quality material. Here are some shots of how it looks.”

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Posted 3 years ago

“A great product that looks fantastic. No more splinters, nails popping up or re-painting- what more could you ask for! Definitely worth paying a bit extra for. Thanks Brite Decking!”

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Posted 3 years ago

“It has bowed. Not even 6 months in the sun”

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Posted 3 years ago

“We did not have the most positive experience with Brite deck, mostly due to their lack of communication with us. They were not good at returning calls and emails, and they made a few mistakes with our order. We also have not had a good experience with composite decking, I will share my review after having the product for 8 months. All the research we did about composite decking was about how ‘maintenance free’ it’s supposed to be, but for us it’s been the complete opposite. If I had my time again I would not be spending thousands of dollars on composite decking. Starting from the beginning, our delivery was delayed twice, we were promised it would arrive on a certain day and the delivery driver just didn’t show up and didn’t call. After our builder began to install it we realised there were 2 different colours delivered. It was very hard to speak to anyone over the phone about our stock because no one would return our calls. Eventually Brite deck delivered a new batch of boards this time they were 3mm wider than our original boards. Brite deck ended up refunding some of the costs for the error which we were satisfied with and the only good part about our experience. For us, the delivery delays meant we had to reschedule our builder each time, and by the time the final product arrived, our builder had other commitments so it dragged on a lot longer than it should have. We selected a light grey coloured deck that only looks good when squeaky clean, otherwise it shows all dirt and marks, I would recommend a darker colour as we have spent most of 2021 cleaning our deck. Our deck started growing mould everywhere and looked horrible. The problem just kept getting worse with all the Brisbane rain this year. We’ve had to bleach wash/scrub it at least 6 times to remove the mould, it’s permanently stained in some areas now. When we tried to get in contact with Brite deck again for some advice, no one would call us back, I had to call 3 times and send 3 emails to get someone to respond. Eventually we received some advice from Steve at Brite deck to buy a deck sealer to protect it from mould. This has somewhat worked for us in most but not all parts of the deck. Note this is not a brite deck product. The sealant is very visible when wet due and looks like a bad paint job but we’d rather have that then the mould. Some people seem to have positive experiences with Brite Deck and composite decking, so I wanted to leave this honest review to help others make their decisions when planning a project like this.”

Helpful Report

Posted 3 years ago

“Decking was installed in accordance with your Specs but we find planks constantly moving back & forth due to expansion/contraction. Most importantly the product is extremely difficult to clean. We have to spend hours using a scrubbing brush & high pressure spray. Would not recommend.”

Helpful Report

Posted 3 years ago

Brite Decking is rated 4.2 based on 281 reviews