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Broadway Partners Reviews

4.6 Rating 284 Reviews
93 %
of reviewers recommend Broadway Partners
4.6
Based on 284 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
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Phone:

07595702569

Email:

anne.peters@broadwaypartners.co.uk

Location:

Tithebarn Street
Liverpool
L2 2DT

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Anonymous
Anonymous  // 01/01/2019
Service is proving to be infinitely better than Open Reach in the past. Far better speed and apart from minor teething problems at the start very reliable. Thanks.
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Posted 5 years ago
Just what Arran needed!
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Posted 5 years ago
We have been delighted that broadway partners were able to provide us with this wonderful service . We are in a remote and off grid location and this made it so much more of a challenge. After sales service has been excellent....always attentive ...once they contacted us to say the service was down before we even knew!.....and it was quickly resolved Highly recommended
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Posted 5 years ago
Excellent reliable service, if any issues arrive, they are dealt with instantly. Great local service
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Posted 5 years ago
Arran Broadband run by Broadway Partners is excellent. Prior to coming to Arran I had used other email providers on the mainland, and always had issues with them, or the quality of their product. In nearly two years with Broadway Partners I have had no issues, and a reliable email service through out. Now the offer of increasing the speed of the current WiFi, without increasing the cost to the customer, the service just gets better 😀 long may it continue. Ray Southam
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Posted 5 years ago
I would have awarded 5 stars but unfortunately my wifi has been down so many times due to cambletown being down or maintenance. Other then that, it's been fine.
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Posted 5 years ago
On the whole, an excellent service, with few problems. My only quibble is that we were told at the time of service introduction that, unlike satellite broadband, trees do not impede the signal. An engineer told us last summer, when the signal became intermittent for a week or so, that trees between here and Monyquil were disrupting the signal ! Ray Smith, Glenloig, Arran
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Posted 5 years ago
We struggle a lot with our signal but the team always work on it promptly, fantastic team.
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Posted 5 years ago
A very reliable broadband service,a great improvement on our previous supplier.
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Posted 5 years ago
This is a good service with prompt replies and solutions to queries.
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Posted 5 years ago
Fast, reliable and if there are problems they are sorted within hours (not days or weeks like some I could name).
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Posted 5 years ago
On the whole it is a pretty good service, but November was a bad time. I sent copies of speed screenshots, hardly managing 5Mbps ... at times just about 1Mbps. Hope this will speed up with your new 50Mbps package, at the price of £24.99, as I will be one of your closest clients to your Bennan mast.(A massive saving of 1p per month) Thank you.
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Posted 5 years ago
Have been with Broadway- Arran Broadband for 3 years and had only 1 issue which was sorted quickly on a weekend, Works well even in bad weather.
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Posted 5 years ago
Initially the service was prone to weather disruption but there is now very good continuity and I am pleased with the service.
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Posted 5 years ago
Excellent
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Posted 5 years ago
We are very satisfied with the service and have had trouble free broadband.
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Posted 5 years ago
We often experience periods of time during the day when the internet goes down without prior notification or an apology afterwards. Ironically we renewed our contract and got receipt of it on Monday and the same day we were then without internet for 2.5 hours. Often the internet drops out for ma second or two and means that our Vonage calls are cut off and we need to call back - very frustrating!  There must be changes that can be made to improve these issues.
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Posted 5 years ago
HI John, thanks for your review and I am sorry to hear you are having issues. Have they been reported to our support team. If not, I suggest contacting them on 0141 465 8500 or support@broadwaypartners.co.uk and they can investigate for you. Thanks Anne
Posted 5 years ago
I find the broadband service from Broadway Partners to be excellent. There is virtually no downtown and on the one occasion assistance was required, their response was superb. I have no hesitation in recommending them.
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Posted 5 years ago
Fast & above all reliable system, vastly superior to the BT hard wired alternative. Perfect solution for the island & other rural areas as well as conurbations.
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Posted 5 years ago
BroadwayPartnersoffersanexcellentserviceandisverygoodvalue
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Posted 5 years ago
Broadway Partners is rated 4.6 based on 284 reviews