Name: BSM
Address: Fanum House, Basing View,, Basingstoke
Rating: 4.09

“Located in south west london. I have a series of terrible experiences with BSM - Mahamede Warsame (dangerous driver), Mubina Mohammed (tried to change first lesson with limited notice and then didn't turn up + send rude messages), Muneer Ahmed (tried to extract additional 150 cah payment out of me to take the test) BSM take no responsibility and say that their drivers are self employed. Avoid at all costs”

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Posted 1 year ago

“Outstanding, first class service, throughout all my driving lessons. Tahira was consistently kind, calm, and highly skilled in teaching me every single aspect of driving. As someone who massively struggled with confidence on the road, Tahira always remained patient with me and found ways to build my confidence in driving and get me to a level where I was able to pass my test first time, this is dispute how challenging I found learning to drive. Thanks to Tahira I never gave up despite how difficult I found it at times because she never gave up on me. There aren’t enough words to describe how incredibly positive the whole process has been and I definitely can’t thank Tahira enough for all the hard work she’s put in delivering a superb five star service, I couldn’t of done it without her. I would very highly recommend anyone her to anyone looking to learn how to drive.”

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Posted 1 year ago

“Tahira helped reassure me a lot and built up my confidence. She made me sure that I could do it and was always kind to me throughout it and patient when it came to any mistakes made. She is am incredible instructor and I highly recommend anyone who would like to learn to learn from her.”

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Posted 1 year ago

“Unbelievable service I have had a few driving instructors and this was the best i had - so good I passed first time. Very fair and good at helping. Strict but in a good way because it really helps you get better. Lovely person as well. Cannot recommend enough.”

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Posted 1 year ago

“I initially booked Tahira through my cousin, a previous student of hers that also passed his test. Her style of teaching is phenomenal. Tahira is the epitome of taking pride in her work; ensuring that her students are test ready to the best of their abilities is more paramount than financial gain. I was naturally a nervous driver, however Tahira played a crucial role in helping me overcome my anxiety on the road. Her patient guidance and expertise gave me the confidence to navigate the streets with ease, I could not thank her enough. I would highly recommend booking with her if she's available in your area! :)”

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Posted 1 year ago

“Let down by previous instructors who were inconsistent with effective teaching. I was exhausted with learning to drive until I met Tahira. Due to my previous experience with Berkshire instructors I was very sceptical on my first lesson. To my pleasant suprise Tahira’s teaching strategy was the best I’ve ever seen. She taught the basics, asked critical thinking questions, explored theory and practical. So thank you Tahira for being an excellent teacher.”

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Posted 1 year ago

“Deciding to learn to drive at 30 has not been without it's challenges, but I'm very pleased to say that this has been a complete success. I could not have achieved this result without the guidance of Tahira. She is an exceptionally patient and thorough instructor. Being taught to drive to her standard made the exam itself seem like nothing. My sincere gratitude to her for her time and advice”

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Posted 1 year ago

“Jesuthasan Rajkumar, I am extremely happy today. Its been a very worthwhile experience. Your encouragement and motivation as an instructor is second to none. A BIG THANK YOU. You made my day.”

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Posted 1 year ago

“Today I made it happened! Thank’s to my very patient driving instructor Tahira. I only had a couple of lesson with her but I learned a lot for just few days. I couldn’t believe that I passed the test because I was so nervous. Tahira helped build my confidence and gave me a lot of reassurance that I can do it. For all new learners I will recommend BSM especially my instructor Tahira.”

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Posted 1 year ago

“Tahira (Tara) was such a wonderful teacher! She got me to pass the test in a few short sessions and was such a delight to work with. Would certainly recommend!”

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Posted 1 year ago

“Tahira is an incredibly experienced, fair driving instructor whose patience and strict style of teaching was invaluable and helped me to pass my driving test with zero faults. She had good communication and would respond to texts straight away which was also something I appreciated. All in all, my experience was positive and I would recommend her to anyone in need of a driving instructor”

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Posted 1 year ago

“I simply don’t have words that can describe and pay gratitude to my amazing instructor Tahira enough. She is absolutely professional, patient and ensures to fine tune your areas of weaknesses. I have been lucky to have her as my instructor and thankful to her for transforming me into a confident driver on the road. I have passed my exam in first attempt and truly enjoyed entire experience of learning. She has helped me and my 2 sisters pass our test. Thanks for giving me life lesson for letting go bad habits and subsiding fears. Respect to you for making this dream possible into reality.”

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Posted 1 year ago

“I simply don’t have words that can describe and pay gratitude to my amazing instructor Tahira enough. She is absolutely professional, patient and ensures to fine tune your areas of weaknesses. I have been lucky to have her as my instructor and thankful to her for transforming me into a confident driver on the road. I have passed my exam in first attempt and truly enjoyed entire experience of learning. She has helped me and my 2 sisters pass our test. Thanks for giving me life lesson for letting go bad habits and subsiding fears. Respect to you for making this dream possible into reality.”

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Posted 1 year ago

“I am very fortunate to find instructor tahira.she is amazing I don't think I could pass without her. Thank you very much for the depth of my heart ❤️.”

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Posted 1 year ago

“BSM. Driving instructor name NICOLAS SMITH and his badge number 855647. STAY A WAY HE TOOK MY MONEY AND JUST VANISHED.NOT TRUST WORTHY. BEWARE I am writing to express my profound disappointment and frustration regarding the driving lessons I received from BSM driving school. Regrettably, my experience with BSM instructor fell far below my expectations, and I feel compelled to provide feedback on the various issues I encountered during my time with them. Firstly, I found the instructor NICOLAS SMITH BADGE NR 855647 teaching methods to be ineffective and insufficient. He failed to provide clear and comprehensive explanations of essential driving concepts, leaving me confused and ill-prepared. Another significant concern was the instructor's apparent disinterest in my progress and well-being as a learner. NICOLAS SMITH displayed a lack of attentiveness during our lessons, often distracted and seemingly unengaged. NICOLAS SMITH have sent me a text because I've questioned him , about why I am only have been practising on the same street for the last 36 lessons, especially when my test in three weeks? his replay was, that I have 2 options,, take the test on the correct date with someone else or change the date? NICOLAS SMITH is the one how booked the date and the test centre, it was not me, he never said anything about my driving. so when I told him I will not, he just ignored my texts, took my money and just vanished. Lastly, the administrative aspects of my experience with BSM driving school were equally disappointing. The communication from BSM team was inconsistent and unprofessional. NO Phone number available and emails often went unanswered or were met with delayed and vague responses. This lack of clear communication added unnecessary stress and frustration to an already unsatisfactory learning experience. BSM have not helped me or supported me. BSM kept saying that NICOLAS SMITH not working anymore with them and he is self-employed. I regretfully cannot recommend your driving school or instructor to others seeking driver training. The lack of professionalism, ineffective teaching methods, disregard for punctuality and safety, and overall indifference towards my progress have left me profoundly dissatisfied and disheartened. TO BSM: I hope that you take this feedback seriously and make the necessary improvements to ensure that future students do not have to endure the same disappointing experience I did. and please do get a phone number like any other normal business. Do not hide behind a chat pod. Date of experience: 14 March 2023”

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Posted 1 year ago

“Tahira made me feel so safe and comfortable while i was learning to drive - I couldn’t have done it without her at all!”

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Posted 1 year ago

“Tahira is a very nice and helpful instructor. I would highly recommend her to other people.”

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Posted 1 year ago

“Not recommend at all.. Show available slot and than when dates near they cancel the slot. And also not confirm if next slot. Not take lessons from this .. Very bad experience”

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Posted 1 year ago

“Worst customer service and non professional organisations. I have books 10 lessons with their instructor named Edyta Ostrowska( covering Dartford area) Their instructor disappears with out letting us know in advance. We have even complained but they haven’t replied , instructor cancelled lesions with out telling us and no refund was made . Definitely instructor is stealing our money in this time . Even in the complain we requested the refund but so far no response from the BSM for refund even they didn’t contacted us The organisation is waste of money, time and energy . Never choose them . It’s a pathetic company offering pethatic experience to the customers It’s been a month we didn’t get any reply or any refund”

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Posted 1 year ago

“Obaidullah is the worst instructor that I have had and I have had 4-5 instructors, some for mock tests and with some had lessons, but never had a worse one than this one . Treats you completely like rubbish and doesn't give you any confidence. Wouldn't ever recommend this guy”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat

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