“BT used to be a great company to be with, you pay through the nose, year on year for a service that just remains exactly the same, what changes so much that it has to go up each year apart from the shareholders wanting more money in their pocket, they entice new customers in with a nice deal, but they don't really care about looking after their long time customers who remain loyal. I've been a BT customer for around 15 years, but i think it's time for me to say GOODBYE ๐”
“Three years of constantly loosing broadband many visits from open reach nothing wrong with there equipment call BT help so many times no use whatsoever phone call centre Manny Manny times same old script we will send an engineer again over and over I wrote to customer service the reply we can send an engineer I am an elderly disabled man no TV I rely solely on my broadband for entertainment and contact with the outside world BT are the most useless service provider I have ever encountered I would never recommend them to anyone. Poorest service in UK”
“My mother whoโs almost 70 was treated terribly by this company. She had someone come into her home which left her feeling vulnerable, and push her endlessly to accept a free trial even after she repeatedly told him she already had internet and didnโt want to switch. She has mental, physical and neurological health problems and was very confused during all of this. Eventually she relented and signed a form which he said was only for a free trial, not explaining she would need to cancel this and knowing she didnโt want it.
We both only learned that she had entered into a subscription when she was charged. Upon calling BT, they said there was nothing they could do as my mom had signed a two year contract, something that was NOT explained. She hasnโt even unpackaged the box they sent and would happily send it back and pay for the month, but they want to charge over ยฃ200 to cancel. She had a breakdown this morning, told both myself and BT that she is suicidal because she now canโt afford her rent, so I will be paying it for her this month and will be unable to pay my own bills as a result. I donโt know how weโll manage for two years.
I understand that she signed a contract, but bullying and misleading a vulnerable woman isnโt the way to bring in customers. There should be some sort of case by case review where they display basic empathy but instead sheโs left with a ยฃ60 monthly bill we canโt afford for a service she wonโt use.”
“I made a mistake when I trusted these scammers with my investments :( these creeps stole all my savings, they kept promising me good returns, but it was just a scam, a sham... I lost over $36k and now even the lawyers won't help me, But all thanks to Mrs Presley Jossie for helping me recover all my losses including my profit.. WhatsApp: + (1) 559 -214-9914
Email: ( p r e s l e y j o s s i e @ g m a i l . c o m ) ......... They are so fast and reliable%100..”
“Reported broadband and landline down on 28 March 25. They arranged for engineer to attend on 31 March.
Nobody appeared. Called them back to discover no engineer has been booked.
This is the second time this has happened. You need to have a look at your support staff. Theyโre not doing their job”
“As an entity, BT cannot, or will not, deal with a bereavement sensibly or properly. I keep getting mail, addressed to my late mother, despite me telling them she has passed away. A refund she is due has been a nightmare to arrange, so far unsuccessfully. They show little or no compassion; spending hours on the phone to get nowhere is frustrating to say the least. Oddly enough, there is no e mail address to be able to make a complaint, which suggets they must get an awful lot of them! Righly so. Rubbish service all round.”
“I have had 1 of the worse experiences with BT business. We have a problem here and no one willing to come and have a look at our problems. Keep saying letโs run a test on the phone and 1 passing me to others. Please donโt get yourself into trouble with these people.”
“Om 80. Only phoned to renew my contract. Made it clear couldn't pay more .was bombarded with so many questions. Went on for ages trying to sell me mobile phones.now paying more far too much and having to have a man fit something a dontvwant for faster speed which I dint need. Been with bt over 50 years .fed up now but stuck with them”
“I lost my Bitcoin investment to a scam platform and thought it was gone forever. Thankfully, Supreme Assets Recovery Agency stepped in and helped me recover my funds. Their team was professional, reliable, and kept me updated throughout the process. If youโve been scammed, donโt hesitate to contact them. Reach out via ๐๐ฎ๐ข๐ช๐ญ: ๐ด๐ถ๐ฑ๐ณ๐ฆ๐ฎ๐ฆ๐ข๐ด๐ด๐ฆ๐ต๐ @ ๐จ๐ฎ๐ข๐ช๐ญ .๐ค๐ฐ๐ฎ
๐๐ก๐๐ญ๐ฌ๐๐ฉ๐ฉ: +๐๐ ๐๐-๐๐-๐๐-๐๐-๐๐. Highly recommended!”
“I recently made a substantial transaction on BT, only to discover that the exchange rate was 20% worse than what I could have gotten on Trade Crypts . c o m When I asked BT for an explanation, they shockingly confirmed this as their standard practice.
Avoid using BT to protect your finances! invest in a better platform like tr ade cry pts. c o m”
“Fibre installation incomplete and worse than the installation I started with
Externally installation very ugly
Poor information provided before arrival
Complaints procedure difficult to access
Response times terrible
All in all I wish I had left installation alone”
