BT Reviews

1.4 Rating 741 Reviews

9 %

of reviewers recommend BT

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does BT deliver? How long does BT take to deliver? Does BT deliver on time? How is accuracy and good condition of items delivered by BT?

Customer Service

How can I contact BT? How quickly does BT resolve customer queries?

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How quickly does BT resolve customer queries?

Helpful Report

(1 week ago)

Greater than 51% of reviewers feedback is BT takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

70.17%

Industry Average

“ BT customer service has been excellent, operators have been helpful and very efficient and friendly ”

- elsie mcguire

“ Had a very complex situation resolved, the man I spoke to had excellent customer service skills, explaining everything as we spoke, he was very patient as I am a bit of a dinosaur when it comes to technology. Well done BT, you should employ more people like him. ”

- Tracey Rogers

“ Reported line fault on Tuesday 25th august repaired Wednesday 26th august Excellent service ”

- I M Jones

BT Reviews

Customer Service - Good