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BT Reviews

1.4 Rating 770 Reviews
9 %
of reviewers recommend BT

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BT 1 star review on 20th November 2024
Mark
BT 1 star review on 15th December 2023
LDH
BT 1 star review on 20th September 2022
Ricardo St Coke
BT 1 star review on 7th April 2022
Anonymous
BT 1 star review on 7th April 2022
Anonymous
BT 1 star review on 16th April 2021
Mohammed
BT 1 star review on 20th March 2021
Patricia Marchand
4
Anonymous
Anonymous  // 01/01/2019
So happy with Sid and Meredith not hosting anymore!! We can now enjoy BT again !!
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Posted 1 week ago
I’ve not had access to my email for a month. I thought it was because I was abroad. I returned home to try to sort it. 10 days ago I spoke to Marie who tried her best to resolve the problem but said she would pass it on to bridge case and I should hear back from them in a couple of days. Unfortunately that did not happen, probably the festive season slowed responses. I phoned again this afternoon. A young man named Adrian patiently talked me through the stages, that was after he had tried to find how the phone had been compromised. Not being a spring chicken and slightly deaf I requested that he slowed his speech for me as his lovely accent was not an everyday one for me. He did so and didn’t seem irritated by my sluggish typing! A huge thanks for his professionalism, knowledge and steadfast patience with me. At last I have my email back😃
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Posted 2 months ago
I am Sandra. Thank you Mrs. Roberts Lee Recovery Service for your life-saving services you rendered me last week. I can at least now reinvest my money in a true and safe investment. And to all those whose money has been defrauded, give these agents a trial. I can tell you all that they are reliable, below is their Contact address (robertslee 6 1 8 @ gmail....com) +1 8. 5 6-5. 4. 9 - 74 69
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Posted 7 months ago
CONTACTZATTECHRECOVERY is an experienced online Private Investigator providing investigative solutions and related services to individuals. You may find my services of use, areas of expertise include the following: fidelity check, crypto-currency recovery, mobile hack and access, social media hack, email, educational institutions, clearing criminal records, accounts recovery, websites, database etc. Have you been scammed because all you were looking for was love? We can help you in 2 ways. 1. Verify the person’s identity before meeting the person and moving to the next step. 2. If you have been scammed online and would like to track the person’s location so you can proceed with some type of action. Stop being scammed by fake hackers. Hire a hacker who is a professional and real. You might be curious that what hacking group services can provide? .. If you want to hire a hacker, you should contact (CONTACTZATTECHRECOVERY @ GMAIL COM)
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Posted 8 months ago
Elderly parents phone went off which was worrying as they have care connect, phoned BT they were excellent technician came out within 4 hours fixed the problem could not fault them well done BT
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Posted 11 months ago
superb service could not be happier than with a business that has its call centre based in the uk that understand your needs completely
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Posted 1 year ago
I would just like to say that the coverage of the badminton is excellent. We enjoy following the top players around the world and wouldn’t be able to do that if it wasn’t for your coverage. Hope you keep it up 🤞. Thank you!
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Posted 1 year ago
My mum who had been a customer of yours since 1965 recently passed away. The care and compassion you showed to me upon informing you of her passing was truly touching. Thank you.
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Posted 1 year ago
I had trouble with BT TV. The issue wasn’t immediately solved, but: 1) I had no problem getting through to speak to BT 2) Each agent did all they could and then arranged engineers to come out 3) Each engineer (3 in total) came very quickly, arrived on time and did everything they could 4) As things had been progressing, one agent took ownership of my case and saw it through to conclusion 5) The agent’s boss authorised a solution that was “not the norm for free” and my issue is now resolved. From my experience BT do care about their customers, they do try and resolve issues and I have been impressed.
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Posted 1 year ago
I had a great experience with bt customer service.ive had a problem viewing my tv which was fixed today.i did have to speak with 2 separate departments both member's of staff were friendly and very helpful.i did struggle a little on my end because I'm currently unwell with strep.I told them my situation and they were very understanding and patient with me.the last thing I wanted to do to day is be stuck on the phone all day or writing reviews.im so happy with the experience I've had today I cant thank bt enough
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Posted 2 years ago
They sent a man to fix up my Internet he was 100% polite and clean .
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Posted 2 years ago
Always get problems sorted , great customer service
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Posted 2 years ago
Always helpful
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Posted 2 years ago
I spoke to a customer service member called Ben. He was new in the job but I cannot praise him highly enough for his customer service. He was warm, friendly, very patient and came over as such a nice person. It was so nice to speak to someone so pleasant and he answered my query really professionally. Well done to Ben.
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Posted 2 years ago
My email where not working first time in along I had pleasure to talk someone call John made it so easy to get me all set up Again big thank you !!!
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Posted 2 years ago
I have been with by for 12years for Mobil broadband land line I am very happy and when there is a prob they always help would not go to anybody els
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Posted 3 years ago
Very very supportive and folow up with new customers is very good.
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Posted 3 years ago
Always helpful and ready to help and listen great customer service
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Posted 3 years ago
BT go out of their way to help me find the right comms package
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Posted 3 years ago
How did I ever manage before coming to by, not only is the broadband reliable and consistent,but I have a new contract with them and they halved my bill,there was a recent fault on my line,which meant my broadband went down, so bt gave me unlimited data in my mobile and the very next day 9 am sharp I had bt on the doorstep to fix it, twenty minutes later problem solved If you want cheap broadband and mobile deals look no further bt are always there to help
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Posted 3 years ago
BT is rated 1.4 based on 770 reviews