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BudgetAir.co.uk Reviews
1.1
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321
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1
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BudgetAir.co.uk
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"I am writing to express my deep dissatisfaction with the service my mother-in-law received from BudgetAir regarding her recent travel plans. \r\n\r\nHer original flight from London to Lahore, scheduled for August 7th with a stopover in Istanbul, was changed without adequate notice or consultation, causing significant inconvenience and distress. Initially, her flight was rescheduled to August 7th with only a 45-minute stop in Istanbul. We contacted BudgetAir multiple times to express our concerns about the impracticality of such a short layover, which would likely result in her missing the connecting flight to Lahore. \r\n\r\nDespite our efforts, no one from BudgetAir addressed our concerns, and the flight was changed again. The new itinerary involved a flight from London to Antalya with an 11-hour stop, followed by a flight to Istanbul with a 1,050-minute layover, and finally to Lahore on August 8th. \r\n\r\nThis itinerary was not feasible as it required a Turkish passport to travel to Antalya. \r\n\r\nSince BudgetAir was not respodning, this time we contacted Turkish Airlines, we were informed that the mistake was on BudgetAir's side. Ultimately, we secured a new ticket, and she travelled on August 9th, missing her son\u2019s wedding due to the two-day delay. \r\n\r\nThis experience has been incredibly disappointing and has caused undue stress and emotional distress to our family. The lack of communication and the unprofessional handling of the situation by BudgetAir is unacceptable. \r\n\r\nI request a formal apology and compensation for the inconvenience and additional expenses incurred due to these changes. \r\nI hope BudgetAir will take this complaint seriously and improve its customer service to prevent such issues in the future."
Anonymous
"02081237898\r\n+442032895598\r\n+447748205899\r\nThese are the numbers..a person who contact people his name is iqbal Hussain.. fraud company never trust them they take all my money and not give me a ticket."
Anonymous
"I bought 5 for I and my family tickets from Beirut to Abidjan (Africa) departure was on 24\/12\/2020 on Xmas eve were i and family have aBug Party With All Families there one stop in France for 4 hours which I didn't mind and carry on to Abidjan, after I paid \u00a33480 this rubbish company they don't know you're after you pay.\r\nIn Beirut, Middle East airline didn't let us on plane because they said you require transit visa, which is By Franch Low is Clearly Saying We Don't Need a Transit Visa Elso Said Go Back To Bugdeair To get your refund,I contacted more than 15 time on chat as they have No Phone Number to Speak to them directly. On chat they kept saying we can't help you and you have no right to get a refund contact Middle East airline, I didn't contact Middle East airline they keep saying we can't help you go back to budgetair when I bought the tickets from.\r\nNow I'm taken legal action for both Bugdeair and Middle East airline.\r\n\r\nPeople save your time and money.\r\n\r\nProducts used:\r\nNothing\r\nNow I'm taking legal action"
Hassan Youssef Noueiri
"I bought 5 for I and my family tickets from Beirut to Abidjan (Africa) departure was on 24\/12\/2020 on Xmas eve were i and family have aBug Party With All Families there one stop in France for 4 hours which I didn't mind and carry on to Abidjan, after I paid \u00a33480 this rubbish company they don't know you're after you pay.\r\nIn Beirut, Middle East airline didn't let us on plane because they said you require transit visa, which is By Franch Low is Clearly Saying We Don't Need a Transit Visa Elso Said Go Back To Bugdeair To get your refund,I contacted more than 15 time on chat as they have No Phone Number to Speak to them directly. On chat they kept saying we can't help you and you have no right to get a refund contact Middle East airline, I didn't contact Middle East airline they keep saying we can't help you go back to budgetair when I bought the tickets from.\r\nNow I'm taken legal action for both Bugdeair and Middle East airline.\r\n\r\nPeople save your time and money.\r\n\r\nProducts used:\r\nNothing\r\nNow I'm taking legal action"
Hassan Youssef Noueiri
"I bought 5 for I and my family tickets from Beirut to Abidjan (Africa) departure was on 24\/12\/2020 on Xmas eve were i and family have aBug Party With All Families there one stop in France for 4 hours which I didn't mind and carry on to Abidjan, after I paid \u00a33480 this rubbish company they don't know you're after you pay.\r\nIn Beirut, Middle East airline didn't let us on plane because they said you require transit visa, which is By Franch Low is Clearly Saying We Don't Need a Transit Visa Elso Said Go Back To Bugdeair To get your refund,I contacted more than 15 time on chat as they have No Phone Number to Speak to them directly. On chat they kept saying we can't help you and you have no right to get a refund contact Middle East airline, I didn't contact Middle East airline they keep saying we can't help you go back to budgetair when I bought the tickets from.\r\nNow I'm taken legal action for both Bugdeair and Middle East airline.\r\n\r\nPeople save your time and money.\r\n\r\nProducts used:\r\nNothing\r\nNow I'm taking legal action"
Hassan Youssef Noueiri
"I bought 5 for I and my family tickets from Beirut to Abidjan (Africa) departure was on 24\/12\/2020 on Xmas eve were i and family have aBug Party With All Families there one stop in France for 4 hours which I didn't mind and carry on to Abidjan, after I paid \u00a33480 this rubbish company they don't know you're after you pay.\r\nIn Beirut, Middle East airline didn't let us on plane because they said you require transit visa, which is By Franch Low is Clearly Saying We Don't Need a Transit Visa Elso Said Go Back To Bugdeair To get your refund,I contacted more than 15 time on chat as they have No Phone Number to Speak to them directly. On chat they kept saying we can't help you and you have no right to get a refund contact Middle East airline, I didn't contact Middle East airline they keep saying we can't help you go back to budgetair when I bought the tickets from.\r\nNow I'm taken legal action for both Bugdeair and Middle East airline.\r\n\r\nPeople save your time and money.\r\n\r\nProducts used:\r\nNothing\r\nNow I'm taking legal action"
Hassan Youssef Noueiri
"I bought 5 for I and my family tickets from Beirut to Abidjan (Africa) departure was on 24\/12\/2020 on Xmas eve were i and family have aBug Party With All Families there one stop in France for 4 hours which I didn't mind and carry on to Abidjan, after I paid \u00a33480 this rubbish company they don't know you're after you pay.\r\nIn Beirut, Middle East airline didn't let us on plane because they said you require transit visa, which is By Franch Low is Clearly Saying We Don't Need a Transit Visa Elso Said Go Back To Bugdeair To get your refund,I contacted more than 15 time on chat as they have No Phone Number to Speak to them directly. On chat they kept saying we can't help you and you have no right to get a refund contact Middle East airline, I didn't contact Middle East airline they keep saying we can't help you go back to budgetair when I bought the tickets from.\r\nNow I'm taken legal action for both Bugdeair and Middle East airline.\r\n\r\nPeople save your time and money.\r\n\r\nProducts used:\r\nNothing\r\nNow I'm taking legal action"
Hassan Youssef Noueiri
9
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01/01/2019
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