Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01375 258023

Email:

sales@buildersmerchant.com

Location:

Merchanting, 44 Stores, 44 Berth,
Tilbury
Essex
RM18 7HP

Write Your review

Tell us how Merchanting Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was excellent, delivery could have been better. But think that is just the way things are at the moment”

Helpful Report

Posted 2 years ago

“Good product at a good price. Delivery personnel also did a great job. Communication from the business in terms of actual delivery date and responding to messages could be better.”

Helpful Report

Posted 2 years ago

“The goods arrived exactly as ordered - a little later than originally planned.”

Helpful Report

Posted 2 years ago

“All good except one sheet was damaged”

Helpful Report

Posted 2 years ago

“Great value and fast delivery.”

Helpful Report

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

“Had a problem which was sorted so happy to give 4/5”

Helpful Report

Posted 2 years ago

“Great product and friendly staff when contacted. 👍”

Helpful Report

Posted 2 years ago

“A competitive price offering and a very fair shipping cost. The delivery service was a bit slow and required some chasing but the Builders Marketplace customer service team was responsive and explained the reason for the delay when asked.”

Helpful Report

Posted 2 years ago

“Easy to find product. Simple checkout. Quick delivery.”

Helpful Report

Posted 2 years ago

“All good exactly what I ordered”

Helpful Report

Posted 2 years ago

“Good efficient service”

Helpful Report

Posted 2 years ago

“Delivered on the time stated quality goods”

Helpful Report

Posted 2 years ago

“Very good at taking orders on line quick acknowledgement of the progress of order but poor quality of timber . Not all pieces cut evenly and not pressure treated. Disappointed”

Helpful Report

Posted 2 years ago

“Bin arrived without pin to hold lid but were quick in sending replacement pin”

Helpful Report

Posted 2 years ago

“Product good but delivery was right at the end of the fifth day”

Helpful Report

Posted 2 years ago

“This flame proof board was very well packed.”

Helpful Report

Posted 2 years ago

“quick delivery, but couldn't track delivery, it just turned up. good job someone was home.”

Helpful Report

Posted 2 years ago

“You will be aware that I cancelled my order as the board had not arrived in time and was no longer required and you very efficiently gave an immediate refund. it has emerged that it was delivered by Tuffnels on 3rd Agust to 20 Knossington Road (it was addressed to 22A), two doors down who were away When they returned they brought it round on 15 August. It had been left outside and the pcckaging and the board were damaged and only part of it is usable. Your service was very good, if you wish to take it up with the carrier I will support your case. Good luck with your venture. John Harry”

Helpful Report

Posted 2 years ago

“very good value”

Helpful Report

Posted 2 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews