Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

Write Your review

Tell us how Bulb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service…good prices”

Helpful Report

Posted 2 years ago

“Bulb are good company - they regularly keep it touch to ensure our bills are kept accurate. Always there to help you with any queries etc.”

Helpful Report

Posted 2 years ago

“Very good always happy with help”

Helpful Report

Posted 2 years ago

“.............”

Helpful Report

Posted 2 years ago

“We have been with bulb about three years now, and in that time we have always found them to be a good company to deal with. I would thoroughly recommend them, they make everything so easy, keeping you up to date with account information etc and they are always available should you need help. All in all, a top company!”

Helpful Report

Posted 2 years ago

“Very helpful when I was at wits end, with British gas.”

Helpful Report

Posted 2 years ago

“oh yeah real good now”

Helpful Report

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

“Customer service is terrible”

Helpful Report

Posted 2 years ago

Hi there, Thanks for sharing your review of Bulb. I'm really sorry to hear that you have had a poor experience with us. We always aim for the highest level of service, and it seems like you haven't experienced that. I would like to discuss this further with you if possible, so please email feedback@bulb.co.uk and one of the team will get back to you. All the best, Megan

Posted 2 years ago

“Excellent customer service…good prices”

Helpful Report

Posted 2 years ago

“Despite the difficulty in going into administration due to the pandemic and rising energy prices at source, Bulb staff remain customer service focussed, quick to reply (less than 3 hours on email) and understanding of our individual difficulties in these very challenging times. I really hope Bulb get through this unscathed as they are by far the best energy company I have dealt with in the last 22 years. Kind regards Viv”

Helpful Report

Posted 2 years ago

“Excellent customer service…good prices”

Helpful Report

Posted 2 years ago

“Excellent customer service…good prices”

Helpful Report

Posted 2 years ago

“V good prompt service”

Helpful Report

Posted 2 years ago

“Excellent customer service. Bulb app makes it hassle free in managing cheaper monthly bills, also ability to amend the monthly gas and electric payments instantly depending on their usage.”

Helpful Report

Posted 2 years ago

“Very reliable and are very accessible if you have any problems.”

Helpful Report

Posted 2 years ago

“By far the easiest utility provider we've ever used”

Helpful Report

Posted 2 years ago

“Very good value, very friendly team.”

Helpful Report

Posted 2 years ago

“Good company”

Helpful Report

Posted 2 years ago

“It is the easiest company I have been no hassle to increase payments when in credit like my old company did. I read my meter when due phone in which takes seconds to answer. Intakes no more than 2 minutes to give both readings, I have been 100 percent happy and would be devastated if they were to finish,”

Helpful Report

Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews