BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.60

4.6 Rating 647 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“I never received a call or email to advise me that my books were on back order and will take another week to receive them. I called and left a message, no reply. I emailed regrading my order, no reply. When I called again and finally spoke to someone I was told they would email me a tracking number and have yet to receive that too. I placed my order 26th Sep and is on the 11 Oct and I have to receive my books. Very dissapointed and will NOT be ordering or recommending anyone orser books from your business.”

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Posted 5 years ago

“You tried to accommodate my requests. Received all books and bookplates. The price of per book was amazing.”

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Posted 5 years ago

“Your service was terrific - right on time and quality is great - thank you!”

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Posted 5 years ago

“Bobby James has been amazing to work with--so fast and helpful! He makes everything super easy.”

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Posted 5 years ago

“I was able to find the number of books I needed at a fair price and quick shipping option. Thank you!”

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Posted 5 years ago

“Provided the books relatively fast”

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Posted 5 years ago

“Right book, late”

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Posted 5 years ago

“A complete set of books was not in the shipment. I expect we will resolve the issue. I thought your prices were great, ordering was easy, and the partial shipment came quickly. I never received an order nor any kind of notification regarding The Invisible Man, by H.G. Wells, but my payment was processed. I waited to reach out to the company because the other titles came in. I assumed The Invisible Man would come. Now, my back is against the wall without a copy of the book. I will be phoning customer service tomorrow, this alone is the reason for my rating. It is a big deal because it affects my students and my classroom, and my stress level.”

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Posted 5 years ago

“Customer Service was excellent!”

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Posted 5 years ago

“Price and speed”

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Posted 5 years ago

“Books arrived in a timely manner, were in great condition, and the price, although not what I really wanted to pay, was mostly within my budget.”

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Posted 5 years ago

“great selection, easy ordering and fast delivery!”

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Posted 5 years ago

“Quick delivery, and exactly what I needed! Thank you BulkBooks.com for making my order so easy!”

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Posted 5 years ago

“Easy to order and books arrived quickly :)”

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Posted 5 years ago

“The customer service that Bobby provided was top notch and the books arrived in a timely manner.”

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Posted 5 years ago

“Bobby James' customer service was a blessing. I ordered 250 books and he had to do a special run from the printer and we hoped they would arrive in time for a Patriot Day appreciation lunch we have planned on 9/11. Well, the books were shipped a week early and are expected to arrive today! Bobby kept me informed every step of the way. Thank you so much, to everyone on your end who worked to get this order completed on time! Shannon Johnston Southwest Church - Outreach Manager”

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Posted 5 years ago

“while i appreciate the customer service that was provided by Wendee, it literally took months and repeated emails to fulfill this order completely.”

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Posted 5 years ago

“I was pleased to find new books at such a great cost. I will definitely reorder again soon!”

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Posted 5 years ago

“Excellent customer service! Great pricing!”

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Posted 5 years ago

“Great selection, great prices, and arrived sooner than expected.”

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Posted 5 years ago

BulkBooks.com is rated 4.6 based on 647 reviews