BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.60

4.6 Rating 647 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“Great service - Questions answered quickly. Will use this company again!”

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Posted 3 years ago

“We used Bulk Books to purchase books for our One Book/One School. We saved a lot of money. They were easy to work with and we received the purchase quickly.”

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Posted 3 years ago

“I got my books at a better price than anywhere else online. Also, instead of taking the estimated week for delivery, the books arrived in 3 days and shipping was free! Definitely will be buying with BulkBooks in the future!”

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Posted 3 years ago

“This was the easiest process ever for buying books in bulk. They had everything I needed and it arrived in plenty of time for my event.”

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Posted 3 years ago

“Both times that I have ordered from BulkBooks.com I have experienced issues with shipping. I receive only a partial shipment while my account and the tracking number associated with the order indicate that the order is fulfilled and delivered. I have had to call customer support for both orders. This most recent order I called and got no answer. I never heard back from anyone until I called back again today and was told that the second half of my order should be shipping today. It seems there are some logistical issues with shipping and fulfillment at BulkBooks.com and I will be looking elsewhere for my next bulk book order.”

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Posted 3 years ago

“was great to work with bulk books”

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Posted 3 years ago

“Prompt, customer centric service.”

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Posted 3 years ago

“Great service. We will use again.”

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Posted 3 years ago

“Great prices. Great service!”

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Posted 3 years ago

“Bobby is extremely efficient and proactive. Appreciate that so much and due to such great customer service, I'll be ordering each month.”

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Posted 3 years ago

“I am satisfied about your service and hope a long term business with you.”

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Posted 3 years ago

“Quick turn around. Easy online order”

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Posted 3 years ago

“Good prices, good communication, prompt shipping of books.”

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Posted 3 years ago

“I am really grateful for BulkBooks. The prices are unbeatable, and the customer service was excellent. In the large order that I placed, unfortunately one box of books was lost within the UPS system. I ordered over a month in advance so that this would be avoided, but this was to no avail. When I reached out to BulkBooks, they responded quickly and kindly and made the order right. I am very appreciative of this. The only reason I gave them 4 instead of 5 stars is that tracking information was not provided for my purchase until I explicitly asked for it via Customer Service. This made waiting for the lost package extra stressful, but eventually they sent the information my way.”

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Posted 3 years ago

“Excellent customer service and great selection of books at a fantastic price!! Thank you!”

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Posted 3 years ago

“Easy process! Will be using your service again in the future!”

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Posted 3 years ago

“Great company to work with, very quick and friendly.”

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Posted 3 years ago

“Would like to see you partnered with class wallet and Donorschoose.org because your prices are unbeatable! I have ordered twice from you and you have the titles teachers are looking for within a teacher budget!”

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Posted 3 years ago

“Would've given a 5 star rating if there weren't issues with my company's tax exempt status while placing my order”

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Posted 3 years ago

“Easy and efficient and enjoyable to work with.”

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Posted 3 years ago

BulkBooks.com is rated 4.6 based on 647 reviews