Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.73

4.7 Rating 1,070 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

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Metrics

4.7

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01226 720443

Email:

info@burrowsmotorcompany.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent atmosphere and attention to my changing motoring wants and needs as ever. What more can be said”

Helpful Report

(Burrows Toyota Doncaster) - Posted 2 years ago

Hi Mr Hosfield, thank you for taking the time to share your experience with us. We look forward to seeing you again in the future.

Posted 2 years ago

“Really pleased with the purchase of my new car. Simon is very friendly and professional and we were kept updated at all times on the progress of delivery after placing an order.”

Helpful Report

(Burrows Mazda Sheffield) - Posted 2 years ago

Hi Mrs Warner, thank you for taking the time to share your experience with us. We hope you continue to enjoy your new car and look forward to seeing you again in the future.

Posted 2 years ago

“Great customer service, Steve was very friendly, welcoming and informative, which put me at ease and offered reassurance.”

Helpful Report

(Burrows Mazda Sheffield) - Posted 2 years ago

Hi Mrs Dae, thank you for taking the time to leave a great review. We will pass your comments back to Steve and team.

Posted 2 years ago

“Service from the sales side was great, service from the finance side wasn't as they forgot to pay of my finance of the car I was part exchanging causing over a month's worth of phone calls back and forth between the finance company and toyota burrows, and me being charged for not paying on time. All resolved now.”

Helpful Report

(Worksop) - Posted 2 years ago

Hi Mrs Percival. Thank you for taking the time to share your experience and we are sorry that it wasn't 5* on this occasion. We do hope that you give us the opportunity to show you that we can, indeed, be 5* in the future.

Posted 2 years ago

“Excellent service, 100% effort from dean to find the car we wanted, Excellent communication and fantastic service. Thank you”

Helpful Report

(Burrows Kia Barnsley) - Posted 2 years ago

Hi Miss Hilton, thank you for taking the time to leave a great review. We will pass your comments back to Dean and the team.

Posted 2 years ago

“Yes we are very satisfied with the company and the car”

Helpful Report

(Burrows Toyota Rotherham) - Posted 2 years ago

Hi Ms Hewkin Preston, thank you for taking the time to leave a great review. We wish you many miles happy motoring.

Posted 2 years ago

“Perfect experience buying my first ever new car from a main dealership. The team at burrows were very helpful and friendly. We spoke with Dan about what i I wanted, Dan went through various options of what I could have and helped me stay within my desired budget. We ordered my new car and was kept updated on the progress. The day of collection, the team were great, sorted out all the paperwork and was swiftly on my way in my new car. One happy customer, looking forward to new options in the future. Thanks to Micheal also for sorting my finance & having a great sense of humour. :)”

Helpful Report

(Burrows Toyota Worksop) - Posted 2 years ago

Hi Miss Reeve, thank you for taking the time to share your experience here at Burrows. We will pass your comments back to Dan and the team in Worksop and we look forward to seeing you again in the future.

Posted 2 years ago

“Great prompt service, attentive staff - Dee was great & knowledgeable to help with the car choice. Definitely recommend.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 2 years ago

Hi, thank you for taking the time to leave a great review. We will pass your comments back to Dee and the team.

Posted 2 years ago

“Great service, with customer care at the top of the agenda. Extremely friendly staff delivering a professional customer facing experience.”

Helpful Report

(Burrows Kia Barnsley) - Posted 2 years ago

Hi, It's all part of the service here at Burrows! Thank you for taking the time to leave a great review

Posted 2 years ago

“I have recently bought a Rav 4 and I have to say the sales staff were excellent Julie kept me updated every step of the way and she went out of her way to explain every detail of the purchase and I felt valued all in all a very pleasant experience and I am very happy with my purchase. On a side note, I wish I could say the same about the service department. I order chrome door trim which wasn't fitted when I took delivery, I was told they were out of stock. I was booked in for the 3rd of October to have them fitted and the process would take an hour. After waiting two hours I was told that they could not be fitted and they would need the vehicle all day. I was offered a replacement vehicle which would be delivered to my door and my vehicle would be taken and the work would be done. In the end, I was so fed up that I asked for a refund.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 2 years ago

Hi Mr Watson, Thank you for taking the time to share your experience here at Burrows. We are sorry that everything didn't go as smoothly as it should have and we will be passing your comments back to the team. We do hope that we see you again in the future.

Posted 2 years ago

“Great service kept me informed all the way”

Helpful Report

(Burrows Kia Barnsley) - Posted 2 years ago

Hi Mr Hall, thank you for taking the time to leave a great review.

Posted 2 years ago

“I was a good experience all dealt with very quickly and professional, thank you .”

Helpful Report

(Burrows Toyota Sheffield) - Posted 2 years ago

Hi Mrs Rudd, thank you for taking the time to leave a great review.

Posted 2 years ago

“Burrows are always professional whether for sales or regular servicing. My dealer of choice in York. It's reassuring to meet members of the Burrows team with whom I have had regular contact over many years.”

Helpful Report

(Burrows Mazda York) - Posted 2 years ago

Hi Mr Dunn, thank you for taking the time to leave a great 5* review and we look forward to seeing you agian in the future, here in York.

Posted 2 years ago

“Burrows have been excellent in my car purchase from start to finish.”

Helpful Report

(Burrows Mazda Sheffield) - Posted 2 years ago

Hi Mr Garton, thank you for taking the time to leave a great review.

Posted 2 years ago

“Good and efficient customer relations”

Helpful Report

(Burrows Toyota Doncaster) - Posted 2 years ago

Thank you for taking the time to leave a great review.

Posted 2 years ago

“i have bought my cars from burrows for a long time , always excellant friendly service sales people are not pushy but helpful. service staff are friendly and efficient would definately recommend this dealership for car buying and aftersales”

Helpful Report

(Burrows Kia Barnsley) - Posted 2 years ago

Hi Mr Smith, it's all part of the service here at Burrows. Thank you for the great review.

Posted 2 years ago

“Staff are very helpful and friendly and nothing is to much trouble.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 2 years ago

Hi Mr Bennet, thank you for taking the time to leave a great 5* review.

Posted 2 years ago

“Absolutely excellent service could not have done anything more Picked up car on time then shown around the car.well the wife was as I don’t drive Whould definitely recommend .”

Helpful Report

(Burrows Toyota Doncaster) - Posted 2 years ago

Hi Mr Lambert, thank you for taking the time to leave a 5* review. We hope you both enjoy the car and we look forward to seeing you again in the future.

Posted 2 years ago

“My family have bought many cars from Burrows in the past and so I encouraged my MD to buy from them this time. My sales consultant Jacob Tuite was fantastic and did everything he said he was going to do in a very efficient and courteous manner. All of the managers at Burrows are also very attentive and always keen to help. I cannot recommend them highly enough.”

Helpful Report

(Burrows Mazda Sheffield) - Posted 2 years ago

Thank you for taking the time to leave a great review. We hope you have many miles of happy motoring and look forward to seeing you again in the future.

Posted 2 years ago

“All the staff were very helpful/friendly, informed me of all the services&products available to me without being overly pushy salesman”

Helpful Report

(Burrows Toyota Rotherham) - Posted 2 years ago

Hi Mrs Higgins, thank you for taking the time to leave a great review. We look forward to seeing you again in the future.

Posted 2 years ago

Burrows Motor Company is rated 4.7 based on 1,070 reviews