Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.73

4.7 Rating 1,070 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

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Metrics

4.7

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01226 720443

Email:

info@burrowsmotorcompany.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very friendly and helpful couldn't do enough. Offered us a test drive no hassle got zero %. 5 years warranty offered a nice deal.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 4 years ago

Hi Mr Woods - thank you for taking the time to leave us a five star review. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“From viewing my new (used) car at Burrows Rotherham to driving it away less than a week later everything went smoothly. All down to the excellent service provided by the sales consultant Nick. He was very informative and knowledgeable about all the services Burrows offered but never pushy giving me time to make my decisions. I have had my car two weeks and I love it, wouldn’t hesitate to return to Burrows Rotherham when it’s time to change.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mrs Frost - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Experience was fine.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mr Wheeliker - thank you for taking the time to review us. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Service is excellent. Everyone respectful with no hard selling. We were pleased with our purchase”

Helpful Report

(Burrows Toyota Barnsley) - Posted 4 years ago

Hi Mrs Mortimer - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Staff at Rotherham very freindly and knowledgable.Very pleased with the car i bought.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi - thank you for taking the time to leave us a great review. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“I admit I was lucky. I've dealt with Burrows during my retirement. I previously had a company car. My Toyota CHR is my fourth car following on from 3 Rav4's. Of course Burrows Rotherham were the first port of call to check the market and availability out. Luckily for me the type of CHR had just come into the showroom on the first day back from 'lockdown'. I met up with Ben and juggled numbers around. I decided 'there & then' to call the search off. Ben was what I've come to expect from the Rotherham site - courteous, attention to detail without being pushy, full and unbiased vehicle description,- covering all aspects. Finally and most importantly - Ben was a good listener & worked diligently to comply with my budget. Nothing was too much trouble and I felt comfortable throughout. I suppose some will say I've hardly tested the market However, I'm a fan of Toyota and I was welcomed as a repeat customer and this brings me onto mentioning the after-care. After 9 or 10 years on the books I can honestly say I have never walked away disappointed. They are extremely customer orientated and positive with problem solving. Why should I risk that?”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mr Wray - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star, it is all part of the service here at Burrows. We wish you many happy driving miles in your new Toyota C-HR and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Friendly and professional service from salesmen to the finance manager”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi - thank you for taking the time to leave us a five star review, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“The staff are very approachable and extremely professional.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mr Uttley - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star, it is all part of there service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Excellent customer service. Very professional and very friendly.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 4 years ago

Hi Mrs Berry - thank you for taking the time to leave us a five star review, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Everything went very smoothly but I feel vehicle preparation could have been better”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mr Thistlewaite - thank you for taking the time to review us and for letting us know about your experience with us, your comments will be passed back to our team at Rotherham. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Nick was very helpful and imfomative no pressure to buy.would recommend to others”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mr Wilby - thank you for taking the time to leave us a great five star review, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Simon was brilliant in difficult circumstances”

Helpful Report

(Burrows Toyota Barnsley) - Posted 4 years ago

Hi Mrs Smith - thank you for taking the time to leave us a five star review. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Fantastic service during the whole car buying experience. Thank you.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi - thank you for taking the time to leave us a great review, we are delighted to hear that your experience with us has been five star. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Very good communication and really helpful staff. I definitely recommend them.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mr Wootton - thank you for taking the time to leave us a great five star review, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Great service, easy to deal with. Recommended.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mr Allan - thank you for taking the time to leave us a five star review, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“I paid the full price for the car. But there was a small scuff on the interior which they didn't tell me. I have sent them the pics of it and contacted them to give me the local Toyota centre so that i can go and get it done. Nobody is responding to it. I am going to complain to the Head Office. I went all the way from London to Rutherham to buy the car.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 4 years ago

Hi Mr Jaiswal. Thank you for taking the time to leave us a review. We are very sorry to hear about your poor experience. We will look into this and will get someone from site to contact you.

Posted 4 years ago

“Very nice sales lady .No pressure.Gave us all details about car ,very pleased with car”

Helpful Report

(0003) - Posted 4 years ago

Hi Mr Hawksworth - thank you for taking the time to leave us a five star review. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Purchasing a car from Burrows was a pleasure, all the staff we came into contact with were friendly and helpful. At no time did we ever feel pressurised into buying a car, and we would recommend them without hesitation.”

Helpful Report

(0030) - Posted 4 years ago

Hi Mr Renton - thank you for taking the time to leave us a great review. We are delighted to hear that your experience with us has been five star, it is all part of the service here at Burrows. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future.

Posted 4 years ago

“Friendly, efficient service.”

Helpful Report

(0030) - Posted 4 years ago

Hi Mrs Moralee - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 4 years ago

“I received every courtesy from all the staff I met. Bob Angel was as keen as I was, to ensure my choice of car was the right one for me. Burrows are excellent with their coffee varieties too! I am highly satisfied with the decision I made, to go to Burrows and to choose quality care and back up services.”

Helpful Report

(0001) - Posted 4 years ago

Hi Mrs Wattam - thank you for taking the time to leave us a five star review. We wish you many happy driving miles in your new car and hopefully we will be seeing you again in the future, we will have a coffee ready and waiting for you.

Posted 4 years ago

Burrows Motor Company is rated 4.7 based on 1,070 reviews