Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.73

4.7 Rating 1,070 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

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Metrics

4.7

Based on 1,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01226 720443

Email:

info@burrowsmotorcompany.co.uk

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Burrows Motor Company 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales team not even follow up about how good is the car after sales are poor all they care is asking me to join service plan which I will not happy to do so if the service could be better”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 year ago

Hello Mr Ng - we are sorry to hear your experience with us has not been five star. We apologize for any inconvenience this may have caused you.

Posted 1 year ago

“Very professional, friendly and knowledgeable”

Helpful Report

(Burrows Toyota Worksop) - Posted 1 year ago

Hello - we are happy to hear your experience with us has been five star, it's all part of the service here at Burrows.

Posted 1 year ago

“Can’t praise Burrows enough for the great service and support during my recent car purchase. They listened to what l wanted and went the extra mile to find the perfect car for me. All done with appreciation of the fact it was my first car purchase in 15 years ! Appreciated the excellent informative communications and and really efficient service . A great team !”

Helpful Report

(Burrows Toyota Sheffield) - Posted 1 year ago

Hi B Bennion - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 1 year ago

“Dave Beighton was a Great friendly bloke to deal with and made the whole buying experience of my Toyota Hilux a very enjoyable one”

Helpful Report

(Burrows Toyota Barnsley) - Posted 1 year ago

Hi Mr R Luke - thank you for taking the time to leave us a five star review. We will pass your kinds words back to Dave and the rest of the team.

Posted 1 year ago

“I called in with a query and was advised by a very courteous and helpful member of the team .”

Helpful Report

(Burrows Toyota Sheffield) - Posted 1 year ago

Hello Miss L Mallinson - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 1 year ago

“Your star system isn’t working. Service was very good & we’re very pleased with the Aygo”

Helpful Report

(Burrows Toyota Sheffield) - Posted 1 year ago

Hello Mr J Parsons - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We wish you many happy driving miles in your Aygo and hopefully we will be seeing you again in the future.

Posted 1 year ago

“Despite there being a long wait time, which was explained at the time of purchase, I was kept up to date with the order details throughout.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 1 year ago

Hello - we are happy to hear your experience with us has been five stars, It's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 1 year ago

“I received excellent and friendly service purchasing my new car.”

Helpful Report

(Rotherham Toyota) - Posted 1 year ago

Hello - we are happy to hear your experience with us has been five star. It's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 1 year ago

“Best customer service ALWAYS”

Helpful Report

(Burrows Kia Barnsley) - Posted 1 year ago

Hello Mrs J Wain - thank you for taking the time to leave us a five-star review, it's all part of the service here at Burrows. Hopefully, we will be seeing you again in the future.

Posted 1 year ago

“Easy to deal with and good experience overall.”

Helpful Report

(Burrows Toyota Worksop) - Posted 1 year ago

Hello Mr D Tempest - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again soon.

Posted 1 year ago

“The 5-star service from Simon when buying our new used Corolla was excellent. Courteous, accurate, calm approach from Simon, the car was everything he said it was and was ready when we came to collect. Would have been 5 stars overall but for the awful way the showroom refurbishment was organised. We really did not appreciate being in a cramped and stifling portacabin for the sale process and it must be hideous for your staff having to put up with that every day, it is not what we expect from Toyota. Finally the manager, a young man whose name we can't recall, was pleasant enough when speaking to us, but had a horrid attitude towards Simon - telling him off in a patronising manner publically for being unsure about having done everything necessary on the new computer system and wanting to be certain we had all the digital documents necessary. That was rude and disrespectful to Simon and embarrassing for us. That manager needs training on the importance of respect for your staff and how to support and motivate them, not tobe condescending to them when they are learning something new.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 year ago

“Your salesman Joe was very very helpful in selling me a new Yaris. Very good service all round.”

Helpful Report

(Rotherham Toyota) - Posted 1 year ago

Hi Mrs M Floy - we are pleased to hear your experience with us has been five star, we will pass your comments back to Joe and the rest of the team. We wish you many happy driving miles in your Yaris and hopefully we will be seeing you again in the future.

Posted 1 year ago

“Always very pleasant and quick to help . Even the valeters do a fabulous job ..”

Helpful Report

(Burrows Toyota Worksop) - Posted 1 year ago

Hello Mrs J Strafford - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 1 year ago

“We had the best experience we have ever had buying a car. No pressurised selling; empathetic (David was excellent); detailed and useful information pre and post sale - plus pir new car is fabulous!”

Helpful Report

(Burrows Mazda York) - Posted 1 year ago

Hello - we are happy to hear your experience with us has been five star. We will pass your comments back to David and the rest of the team. We wish you many happy driving miles in your car.

Posted 1 year ago

“Friendly, knowledgeable sales team who are very helpful in finding the right car at the right price for you. Would highly recommend Burrows Toyota to anyone looking for a quality car.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 1 year ago

Hello Mrs D Gardner - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you in the future.

Posted 1 year ago

“I recently purchased a 2020 RAV 4Hybrid. I mainly dealt with Brian and Mo at Wickersley. They made it very easy to enable my part exchange to go through within my budget. Mo was excellent in explaining all the Toyota insurance products and how they work. Would definitely recommend This company.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 1 year ago

Hello Mr M Tickhill - thank you for taking the time to leave us a five star review. We will pass your kind words back to Brian, Mo and the rest of the team. We wish you many happy riving miles in your RAV4 Hybrid and hope to see you again soon.

Posted 1 year ago

“Very friendly and polite, helpful service. Julie dealt with my paper work and was very helpful to me. Jackie was very friendly and helped me with my Toyota app. All in all ,an excellent experience.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 year ago

Hello Miss Y Chester - thank you for taking the time to leave s a five star review. We will pass your comments back to Julie, Jackie and the rest of the team. We hope to see you again some time in the future.

Posted 1 year ago

“Pleased with the service received. Staff are always pleasant and ready to help.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 1 year ago

Hello Mr C Annetts - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 1 year ago

“Very good service love my new car. Staff really helpful.”

Helpful Report

(Burrows Kia Barnsley) - Posted 1 year ago

Hello Mrs J Levin - thank you for taking the time to leave us a five-star review, it's all part of the service here at Burrows. We wish you many happy driving miles in your new car.

Posted 1 year ago

“Dean at Kia helped us choose 2 cars, one for myself and one for my husband. We found him to be warm and welcoming and really pulled on his knowledge to choose the perfect cars for each of us. If you are looking for a new car look no further than Burrows and ask for Dean. He's a real credit to the company.”

Helpful Report

(Burrows Kia Barnsley) - Posted 1 year ago

Hello Mr S Torley - we are happy to hear your experience with us has been five-star. We will pass your comments back to Dean and the rest of the team. We wish you both many happy driving miles in your cars and hope to see you again in the future.

Posted 1 year ago

Burrows Motor Company is rated 4.7 based on 1,070 reviews