Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was amazing. Button & Sprung kept me in the loop from the beginning up until delivery.”

Helpful Report

Posted 5 years ago

“I think you can measure a company by how it deals with problems. The bed I ordered arrived but was the wrong colour, however, the team at Button and Sprung were fantastic dealing with this. I was able to keep the bed until the new one arrived and the right colour was reordered quickly. Mistakes happen but the way they dealt with this was very professional. The bed is perfect and the quality is amazing. I’m absolutely thrilled. I would not hesitate to recommend their beds and mattresses”

Helpful Report

Posted 5 years ago

“We have had our bed and mattress for 2 months now and I can safely say it’s my favourite thing we have bought for our home. Worth every penny. The mattress is unbelievably comfortable and good quality. The whole experience with Button and Sprung was excellent. From the moment we first walked into the shop to when the delivery men said goodbye, every person we spoke to was welcoming, friendly and knowledgable and made us feel like valued customers. I can’t recommend them enough.”

Helpful Report

Posted 5 years ago

“5 Star. That’s all you really need to know. The customer service has always been exceptional from help choosing the right bed to keeping me updated on delivery. The guys who delivered the bed where also hard working and diligent making sure I was happy and tidying up before departing. The bed I purchased I’m more than delighted with. The bed appears very well made, of a strong construction, the craftsmanship shows in the finish of the bed. After a terrible experience dealing with 1 of B&S’s high street competitors it was a total pleasure doing business with the lovely people at Button & Spring”

Helpful Report

Posted 5 years ago

“I needed the mattress quicker than the standard 4 week delivery turnaround. Phoned the Customer Service and indeed received it quicker. Very impressed.”

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Posted 5 years ago

“I would like to say it was a great experience buying our bed. After ordering the first one we bought a second. I am very happy with the service and have no complaints. The products are of high quality.”

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Posted 5 years ago

“Great show room and plenty of time to try out product”

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Posted 5 years ago

“Very good service - easy to search options. We also really like the fact that there is an option to change a bed if it's not comfortable..provides good reassurance.”

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Posted 5 years ago

“Very happy with their service. They delivered on time and took away our old mattress.”

Helpful Report

Posted 5 years ago

“I was very impressed with their service. The mattress was delivered much earlier than expected, and on the day, the delivery men rang 20 minutes ahead to say they would be coming. They arrived at exactly the time they said, and even took their shoes off when they came into the house. Overall, the service was very efficient, friendly and helpful and I would recommend this company to my friends and family.”

Helpful Report

Posted 5 years ago

“I visited the showroom many times and they patiently talked me through the options, letting me try out the various mattresses till I found what I was happy with. They were always welcoming and knowledgeable. They were also really quick to deal with any issues.”

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Posted 5 years ago

“Very professional, knowledgeable and friendly staff and you felt they genuinely wanted to make sure you got the product that was right for you.”

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Posted 5 years ago

“I have been very happy with the overall services from Button & Sprung. I ordered their beds for Clients projects and my own house. The Burdock super king size ottoman is great, nice and simple with great storage capacity. They also have a large range of beautiful fabrics to choose from. will definitely recommend to anyone.”

Helpful Report

Posted 5 years ago

“Our new Eliza bed frame arrived a month or so ago and we are delighted with our purchase. Its super cool and is very well made. Customer service was excellent from start to finish and our new bed was delivered on time. Great experience all round, would recommend.”

Helpful Report

Posted 5 years ago

“This mattress is wonderful and is giving us the best sleep we have ever had - it is so comfortable. I used to get up aching all over, but no more! This mattress is amazing.”

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Posted 5 years ago

“Great customer service and went over and above what I expected. The bed was beautifully made. A happy customer.”

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Posted 5 years ago

“2nd mattress from B&S based on success of first one. Same mattress. same result - superb all round.”

Helpful Report

Posted 5 years ago

“Great sales service, great after care, and overall very friendly staff. They made us feel like we were in good hands.”

Helpful Report

Posted 5 years ago

“Great customer service from the team”

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Posted 5 years ago

“My husband and I have had an amazing experience with Button & Sprung. On a miserable wet and windy day, we went to have a look at their beautiful showroom. It is in a lovely space, warm and nicely lit. We were offered a drink and wondered around. There was no pressure from sales, only advice and trying the mattresses when we asked. The team were extremely knowledgeable, giving us expert advice on the matresseses, showing us the difference between the hard and soft. We had already chosen a mattresses from another supplier, but took a sample of the fabric we had chosen for the base and headboard home with us, to ensure it fit within the scheme if our room. It came in a lovely box. We ordered the headboard and base, and set up the finance payment really easily. We were advised on the lead time, on delivery and were able to extend this without hassle or fuss. It is of fabulous quality, and we are still super please with our purchase and overall experience. We would definitely recommend!”

Helpful Report

Posted 5 years ago

Button & Sprung is rated 4.9 based on 2,779 reviews