Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“The bed is beautiful, and quality of materials lovely. Delivery was slightly earlier than planned which was great and efficient assembly. Great customer service on the phone when arranging a payment plan.”

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Posted 1 year ago

“Could not fault our experience of Button & Sprung from start to finish. Stephane was so friendly and helpful in the showroom. The vast range of fabric samples were great as was seeing each of the bed frames in the shop and being able to lie on the mattresses! Absolutely delighted with our new bed - it has literally changed our lives as we are sleeping so comfortably now.”

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Posted 1 year ago

“The bed is beautifully designed and crafted. We have the Ottoman and it's ideal for our needs. Expertly put together too!”

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Posted 1 year ago

“Great experience choosing and personalising my chosen bed with an array of fabrics and colours and legs! The in-store team were knowledgeable and helpful - even when I changed my mind on colour a few days later! I was also impressed by the delivery service and helpful, friendly, efficient and competent assembly team. And I love my bed!”

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Posted 1 year ago

Hi Louise, Thank you for taking the time to leave us such a lovely review! We hope you enjoy the bed for years to come :) All best, Sophia

Posted 1 year ago

“I cannot rate our experience with Button & Sprung highly enough. They are an excellent company to deal with online. The quality and design of our bed exceeded our expectations. The delivery men were polite and very careful in our home. We would certainly recommend their beds, they are beautiful and would definately purchase again in the future, Would rate 6 * if we could.”

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Posted 1 year ago

Thank you Julie for your very kind review. Matthew

Posted 1 year ago

“Such a lovely bed and the upholstery is beautiful, this is my second purchase from B&S and I would certainly recommend them, both service and beds are great quality!”

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Posted 1 year ago

“We love our new bed, its so comfortable and feels very luxurious. You can see and feel the quality. Very happy customers.”

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Posted 1 year ago

“very confortable”

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Posted 1 year ago

“Helpful, informative and easy to order.”

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Posted 1 year ago

“Customer Service was quick to response to my request. The Bed was delivered the next day to our satisfaction. I recommend this store to my friends and family.”

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Posted 1 year ago

“Unfortunately delivery of the bed came without the mattress. The delivery drivers left without saying if they were returning with the mattress and so I had to contact the office and stay home for several hours for them to return. There was also a personal hygiene issue that left my bedroom smelling particularly unpleasant. The products themselves were fine, the service in terms of delivery left much to be desired.”

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Posted 1 year ago

Hi Lisa, Thanks for taking the time to leave us a review. I'm so sorry to hear about your experience - it doesn't sound like us! I'm going to check in with our delivery team to find out what happened, and follow up with you via email. All the best, Sophia

Posted 1 year ago

“Amazing quality”

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Posted 1 year ago

“It took few nights to settle with the mattress but it’s an absolutely lovely mattress.”

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Posted 1 year ago

“Button & Sprung made a Jasmine bed for my client in a bespoke fabric and the bed was well made and beautiful. But the most remarkable thing was the service - we had to delay delivery twice due to the bedroom not being ready and nothing was too much trouble and they were very accommodating. Would recommend to more clients.”

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Posted 1 year ago

“Lovely mattress, exceptionally helpful, understanding and accommodating staff. Very comfortable bed too. 😴”

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Posted 1 year ago

“Super happy with the double mattress and divan base we bought at Button & Sprung. The staff were incredible helpful and it was great to spend time at the store testing different mattress models and choosing fabric for the divan. The bed was delivered on time by a very careful and considerate team. The bed is super comfortable and we love it. Would highly recommend.”

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Posted 1 year ago

“Martin, Stefan, and the team at Button & Sprung make buying a new bed such a pleasurable experience. With such a wonderful showroom where you can take your time trying out various mattresses, the whole process is made easy. The whole ethos of the company knocks spots of some of the larger companies that hide behind their names, Vispring as an example. I would always buy from Button & Sprung now and can't recommend them highly enough. What you try out in the showroom is exactly what you will get and there is a lot to say for that. Thank you Button & Sprung”

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Posted 1 year ago

Hi Suzi, Many thanks for the lovely review. I will ensure passed onto Martin and Stefan :) We hope you enjoy your mattress for many years to come! All best, Sophia

Posted 1 year ago

“Very pleased with B&S and will not hesitate to order again. The samples were sent promptly and the cards describing each bed were very helpful in making a decision that best fitted with the room. Brilliant delivery from very courteous staff.”

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Posted 1 year ago

“Great product and wonderful service. Loving our new bed!”

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Posted 1 year ago

“The staff were all helpful sending emails to make sure the headboard would fit around the stairs as it was a king size. The delivery men were earlier than the time slot given which was a bonus. They quickly assembled the bed with no fuss at all. I would thoroughly recommend button & sprung 5 star service”

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Posted 1 year ago

Button & Sprung is rated 4.9 based on 2,779 reviews