Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,780 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought a fabulous mattress off these guys and it duly arrived at the appointed time. The "nice young men" took our old one away and everything was Hunky Dory. It did look a bit small on our bed frame but so did the it's predecessor so we decided to sleep on it. Oh how we slept! We measured the bed and it was 10 cms bigger than the mattress. We measured the mattress and it was as advertised. We slept on it again. Fast-forward 99 and one half days and we finally drove down to "that London" to see if anything could be done about our dilemma. Well, knock me down with a feather. Those guys at B&S didn't miss a beat. "No problem, have a coffee. All you need is a EURO size mattress. Milk and sugar?" Simples! Truly a wonderful shopping experience. Essentially, here is our product, fall in love with it at your own speed. So hats off to Hannah, Clara and Asif and especially Dee who arranged for the Euro mattress to replace the UK one. And so to bed.”

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Posted 7 years ago

“Buying a mattress online without trying it feels a bit like a gamble but Button & Sprung's 100 day no quibble return offer persuaded me it was worth a chance. So, what was good? 1 - 0% APR finance. A mattress is expensive so paying over a year is a great option. 2 - Delivery included. It makes it easier to compare prices with high street shops. 3 - Free removal of your old mattress. I hope they send it off for recycling. 4 - Very comfortable. It has a luxurious feel to it and is very supportive without being firm. 5 - 10 year guarantee. Would I buy from Button & Sprung again? Yes, but this mattress feels like it could last all 10 years of the guarantee so I hope they're not relying on me shopping again soon!”

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Posted 7 years ago

Thanks so much for your review! You'll be pleased to hear we donate our good condition mattresses to the British Heart Foundation, and then send our mattresses off for recycling wherever we can. And of course, we're hoping you're set with your new mattress for the next 10 years, but of course we'll be here if you're ever looking for another! :) Hannah

Posted 7 years ago

“Excellent service and delivery. Oh, and an excellent bed too!”

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Posted 7 years ago

“From start to finish the service was professional and tailored to me. Visiting the warehouse in Fulham enabled me too make a clear choice on colour and style. Delivery was punctual and done with great care - Thank you!”

Button & Sprung 5 star review on 12th June 2017

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Posted 7 years ago

Hi Sorrel, No problem at all - thanks so much for your review, and that you were happy with your experience with us :) The picture of your Foxtail bed looks great as well, thanks for sharing! Hannah

Posted 7 years ago

“Great customer service from point of ordering to a friendly and timely delivery. I shopped online, wasn't sure of colours and material choices but the free samples, posted without hassle, made it easy to grasp how the final product might look. The colours on screen weren't the same in real life and I was worried how marks might show on the material. I can find no fault anywhere, product quality is excellent! Exactly what we wanted. We sleep so well in our new bed: like cats on the sofa. Many thanks”

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Posted 7 years ago

Hi Yvonne, Thanks so much for your review. I'm sorry you had trouble with the colours online - sometimes different screen resolutions and browsers can change the colour shades on our website, however we are aware of this and are doing our best to get it sorted as soon as possible. So glad you are happy with your bed, and we hope you continue to enjoy it! Hannah

Posted 7 years ago

“Very friendly team. Delivery arranged around our diary. Bed put up and rubbish taken away. And love the bed. Easy, peasy!!”

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Posted 7 years ago

“Excellent customer service.”

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Posted 7 years ago

“Bed comfortable”

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Posted 7 years ago

“The service was excellent!”

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Posted 7 years ago

“The service I received from Button and Sprung has been second to none. Asif was extremely helpful in the showroom and the service after placing my order has been thorough and accurate. The bed arrived today within the designated time slot and was assembled with no fuss. All in all a fantastic service by Button and Sprung and I would recommend this company. I now need to try out the bed!!”

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Posted 7 years ago

“We thoroughly enjoyed our visit to the showroom, Adam made us very welcome and gave us plenty of time to try all the beds and make a decision...he even recommended a restaurant for lunch! The bed arrived and we were not disappointed, it looks amazing and is SO comfortable, we love it! The delivery guys were very considerate and even washed their hands before putting the bed together.”

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Posted 7 years ago

“I have a gorgeous new bed, well made and great customer service. I will definitely use button & sprung again. Can't recommend them enough.”

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Posted 7 years ago

“No hassle delivery which arrived in the allocated time frame. Lovely, well made bed.”

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Posted 7 years ago

“I bought a Superking bed from Button and Sprung. It arrived and it's perfect! Carefully delivered and the sales team were great too, being very careful to check the size was as described on the website and providing several swatches so we could make the right choice. Very pleased all round with the service and quality. Definitely recommended.”

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Posted 7 years ago

Thank you Ben for your kind review and glad that you are happy with your Foxtail bed. Matthew

Posted 7 years ago

“I bought a super king bed from Button and Sprung. It arrived and it's perfect! Carefully delivered and the sales team were great too, being very careful to check the size was as described on the website and providing several swatches so we could make the right choice. Very pleased all round with the service and quality. Definitely recommended.”

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Posted 7 years ago

“Our bed arrived and it's perfect! Carefully delivered and the sales team were great too, giving us the swatches we needed to make the right choice. Very pleased all round with the service and quality.”

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Posted 7 years ago

“Mainly because I love the beds - easy to choose, great range, good prices, delivery and putting up was perfect.”

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Posted 7 years ago

“Great service in the shop, always kept in the loop with delivery timings and delivery guys were really helpful and polite.”

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Posted 7 years ago

“The guys who delivery and installed the bed were very friendly, courteous, efficient and quick. Many thanks.”

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Posted 7 years ago

“Great customer service from the guys who set up our bed who were super polite and respectful. Only giving 4 stars because the lead time was so long. I am a little concerned that you can 'see' the uprights on the headboard through the velvet fabric, not quite the finish I was anticipating.”

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Posted 7 years ago

Hi Helen - thank you for your review. I am sorry that the leadtime was just over the estimated leadtime when you placed the order. Regarding the headboard, can you please send some photos to orders@buttonandsprung.com and we will have a look for you? We want you to be fully satisfied. Thanks, Matthew

Posted 7 years ago

Button & Sprung is rated 4.9 based on 2,780 reviews