Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“excellent mattress”

Helpful Report

Posted 5 years ago

“The experience in the sales room was brilliant. It was relaxing, the coffee was good and there was plenty of opportunity to try out the different mattresses. The aftersales could be improved - there wasn't much communication between purchase and delivery. A periodic update on delivery timelines would have been a welcome addition.”

Helpful Report

Posted 5 years ago

Hi Sebastian, Thanks so much for your feedback, It's great to hear that you had such a good time in the showroom. We're really sorry that there wasn't enough communication between purchase and delivery. We have fed this back to our logistics team to ensure we maintain a first-class delivery service. We hope you enjoy your bed and mattress :) Kindest regards, Sophia

Posted 5 years ago

“Very happy with the service both when purchasing and when the bed was delivered and installed.”

Helpful Report

Posted 5 years ago

“Wanted to wait a year before writing my review so a i can give a definite verdict, well we love it! at first like all mattress it took some time to get used to it but we both agree it get 10/10 from us. cool in the summer and warm in winter we turn it every 6 months, we revived a seamless service from B&S and found them to be very honest.”

Helpful Report

Posted 5 years ago

“We were very happy with the service end to end - from visiting the showroom, placing the order, communication and delivery. The delivery team were also excellent - very careful and polite!”

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Posted 5 years ago

“Great delivery and very happy with product (although early days still at the moment)”

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Posted 5 years ago

“We were looking for a super king size shallow divan to accommodate delivery up a couple of flights of awkward stairs. It seemed daft to go over 150 miles to London in our quest but so glad we did. From our visit to the showroom, to ordering and delivery, we have been very happy with our purchase and this company & would recommend them whole-heartedly to others.”

Helpful Report

Posted 5 years ago

“Wonderful quality as always, easy to manoeuvre and such good value. No reason to buy elsewhere, and the customer service and delivery are second to none.”

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Posted 5 years ago

“Very happy with my gorgeous bed. Well made and the velvet fabric is stunning.”

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Posted 5 years ago

“Really friendly communication. I love my matress, it's incredibly comfy and I really like knowing it's full of natural stuff.”

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Posted 5 years ago

“Great Customer service! I gave a wrong delivery address and they drove to the new place after going to the old one. Usually don't write reviews but the guys were very quick and cleaned everything after installing our bed. Regarding the bed what can I say it's beautiful and fine bed the quality is there .”

Helpful Report

Posted 5 years ago

“Firstly I live in Spain so couldn’t get over to view or lie on the beds to see which ones suited. The very kind staff at Button & Sprung talked me through my requirements on the phone and what sizes hubby and I were and made suggestions. After advice we ended up with a Perendale bed and couldn’t be happier with it. It’s just the perfect amount of not too hard and not too soft that we wanted and definitely feels very luxurious to lie on. The delivery went perfectly and without a hitch. The delivery guys couldn’t have been nicer although they struggled up to a first floor apartment with two beds and then proceeded to put it all together perfectly. Two very happy bunnies!”

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Posted 5 years ago

“Great customer service with a great choice of products.”

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Posted 5 years ago

“What great reassurance to feel you are dealing with a really switched on company that values it’s customers and has pride in its products”

Helpful Report

Posted 5 years ago

“Really excellent product made from quality elements. It's hard to find mattresses which are not sprayed with chemicals and Button & Sprung provided one. The try at home system is excellent and staff were helpful. Not the cheapest out there but high quality and provides us with excellent value.”

Helpful Report

Posted 5 years ago

“Trendy show room with helpful staff. The button and sprung concept allows you to bespoke the frame. The bed is solid and very well made. Large choice of high quality fabric. Delivery team were friendly. The end product is excellent. Extremely happy and would highly recommend.”

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Posted 5 years ago

“Great service, amazing bed!”

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Posted 5 years ago

“Great Service at their store. Very patient and knowlegeable.”

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Posted 5 years ago

“Delivery on time with update progress reports. Pleasant and friendly delivery drivers. Mattress superb. Highly recommended.”

Helpful Report

Posted 5 years ago

“Had to wait quite a while for delivery of the frame following ordering (originally quoted 8-12 weeks for delivery but it arrived in 7-8) and was disappointed that free mattress removal applied only when a frame and mattress were purchased together, but the ottoman frame is exactly what I wanted and the delivery crew were efficient and tidy. The sales team also sent loads of fabric swatches free as I was having difficulty finding the right colour for the headboard. In the end I am very happy with the frame.”

Helpful Report

Posted 5 years ago

Button & Sprung is rated 4.9 based on 2,779 reviews