Button & Sprung Reviews

Name: Button & Sprung
Rating: 4.92

4.9 Rating 2,779 Reviews

99 %

of reviewers recommend Button & Sprung

About Button & Sprung:

Button & Sprung sells quality, handmade pocket sprung mattresses, beds, divans and storage beds, in any fabric, at prices you won't lose sleep over. Above all else we aim to make bed buying easy, so we offer expert advice, 100 nights free returns, a 10-year guarantee, and free delivery within approximately 65 miles of London. Products are made-to-order and delivered by 2-man Button & Sprung delivery teams, enabling better service and value for money. Call 03333 201 801 or visit the website or showroom at 76 Queenstown Road, Battersea, London, SW8 3RY. Fabric samples delivered next day for free.

Visit Website

Phone:

03333 201 801

Email:

hello@buttonandsprung.com

Location:

76, Queenstown Road, London
SW8 3RY

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Button & Sprung 5 star review on 15th November 2024

Jessica

Button & Sprung 5 star review on 14th November 2024

Anonymous

Button & Sprung 5 star review on 8th November 2024

Leigh

Button & Sprung 5 star review on 10th October 2024

Thea

Anonymous

Anonymous // 01/01/2019

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“Lovely solid bed”

Helpful Report

Posted 1 year ago

“Professional, efficient service. Polite, friendly staff. High quality bed and mattress which arrived on time, were set up quickly but carefully and all packaging removed. We are thrilled with our purchase and our overall experience with Button & Sprung.”

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Posted 1 year ago

“A great bed. Super quality and very well made. Great value product. Delivered very promptly and exactly as specified. Great service all round. Thank you Button & Sprung.”

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Posted 1 year ago

“Great company to deal with, very helpful in the ordering process and effortlessly delivered.”

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Posted 1 year ago

“Well made product and great customer service in showroom as well as over the phone. Delivered on time and assembled properly by a friendly team.”

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Posted 1 year ago

“Very confortable !!”

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Posted 1 year ago

“Every single thing was positive. From the initial order - which they managed to squeeze in for a pre-Christmas delivery - to the professionalism of the men that put it together. My bed is a dream to sleep on and I've recommended Button & Sprung to friends.”

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Posted 1 year ago

“Very happy with the quality of the mattress - it is perfect for our 9.5 year old. He upgraded from a little green sheep mattress, which are very hard, this was fine for when he was younger but he definitely needed a new mattress. The tension is great, not too hard but also not too soft. So glad we invested in a good quality mattress to carry him through to the end of his teenage years. The delivery went smoothly, and the delivery drivers were professional - they even took their shoes off without me asking! One thing that I thought was a bit strange was the lone sock. It just felt unnecessary and wasteful. If they wanted to gift a pair of socks, that would have been lovely and greatly received - they could gift a pair of socks and ask us to leave a review. I would have been happy to do so. But to leave just one sock, and force someone into leaving a review felt pushy and took away from the quality of the brand in my opinion.”

Helpful Report

Posted 1 year ago

Hi India - thank you for your kind review and for your feedback. I am sorry that you felt that leaving one sock (and asking for a review) seemed pushy, that is not what we want at all. We have done this now for a number of years and it is a genuine attempt to encourage people to leave reviews (good or bad), as normally, very few people write reviews (in the region of 5 to 10%). Customers tell us that they find reviews really helpful in deciding, so we wanted to provide an incentive to encourage more people to write reviews. We will of course send you a matching sock. Kind regards, Matthew

Posted 1 year ago

“Fantastic customer service from the time we walked into your showroom to receiving our bed, thank you. The ottoman base is very well made and the upholstery is excellent quality. Our mattress is very comfortable too and we have both slept very well since it’s arrival. We also wanted to say that the guys that assembled our bed were very polite and efficient and explained what they were doing throughout. We would highly recommend Button and Sprung”

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Posted 1 year ago

“Bed and frame really lovely - and the service was great. They confirmed a delivery date before ordering and it went like clockwork. They didn't even mind assembling it in the bedroom at the top of the house. Would definitely recommend!”

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Posted 1 year ago

“Couldn't be happier with my new bed and mattress from Button & Sprung. Excellent customer service, quick delivery, top quality bed frame, super comfy mattress and all for a good price. Makes going to bed feel like a treat. Highly recommended!”

Helpful Report

Posted 1 year ago

“Excellent bed. More beautiful than in photos, it is strong with a beautifully-shaped and comfortable headboard. The legs are pretty, well-proportioned and the fabric is well-weighted very attractive. Having ordered the bed only a few weeks before Christmas I was very surprised to be able to receive it before Christmas. And there was no problem when I had to alter the delivery time. Would highly recommend this clever company.”

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Posted 1 year ago

“we love our 2 new beds- the wisteria is especially comfy!”

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Posted 1 year ago

“Second time I’ve bought here and the service and quality are as good as ever. I don’t bother looking elsewhere.”

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Posted 1 year ago

“The mattress is wonderful and comfortable. One of the best i have ever bought as its. Often other mattresses arent as soft as i require. Also the team at B&S were very accomodating to my ever changing delivery dates!”

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Posted 1 year ago

“Visiting showroom was great. Many beds to choose from and many more fabrics than the ones on the website. Sales advisors were friendly and helpful.”

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Posted 1 year ago

“Amazing life long bed. Love it. The storage in incredible!”

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Posted 1 year ago

“Excellent customer service. Efficient friendly process from viewing, ordering through to arrival. Customised advice relating to mattress access issues. Seamless coordination of same day removal of old mattress and arrival of new.”

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Posted 1 year ago

“Customer service has been excellent - 10/10”

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Posted 1 year ago

“12 months in and we are very pleased with our bed and mattress. The purchasing experience, delivery/installation and revisit when something wasn’t quite right initially has left us more than satisfied.”

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Posted 1 year ago

Button & Sprung is rated 4.9 based on 2,779 reviews