Buy Organics Online Reviews

Name: Buy Organics Online
Address: PO Box 8506, Carrum Downs
Rating: 4.79

4.8 Rating 2,412 Reviews

97 %

of reviewers recommend Buy Organics Online

4.8

Based on 2,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Buy Organics Online 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The few times I have used Organics Online they have had the products I want in stock, and the communication with the company is great!”

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“The solution for problems”

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“Got my order in tact & timely .”

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“Ordered and received very quickly, great service.”

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“The apple cider vinegar product I was after was readily available, at a very reasonable price, and was delivered quickly and without any fuss. All good. Will be a return purchaser.”

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“Super efficient. Placed my order online received it the next day, all packed very well to avoid any damage in transit. Great service and price.”

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“I have recently changed to Dr Organic products and love love love them. I am going through their range slowly finding the products that I like the best. I find the service is fast and efficient and look forward to receiving a few days after the order is placed. Very happy. Highly recommended.”

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“Healthy products, no chemicals”

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“Excellent products and service”

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“I have bought products on the site a few times but when I ordered this time they were short one deodorant but didn’t advise me the order was held up until I emailed them. Otherwise I can’t complain about the service and I would use them again.”

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“Love this product gentle on skin and hair. Been using it for years”

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“As a result of a prolonged shipment turnaround from a previous supplier I decided to try Buy Organics in the hope of finding a better customer experience. Unfortunately the time from order to the time the order arrived was over a week. Considering I also live in Victoria this was very disappointing. To make matters worse when I called to inquire what was taking so long the call went to message bank and I still didn't here back from anybody!”

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Hi Robert, Thanks for providing your review. We note that you ordered 5:42pm on Thursday afternoon and we dispatched your order on Monday with your nominated delivery option. The tracking numbers are specifically emailed to customers to monitor the progress of delivery themselves. As per the shipping and returns information on our site, we advise customers to lodge any late deliveries directly with chosen provider (either online or via phone) as soon as they are concerned. This initiates the process with these courier companies real time, when the customer decides. Typically a the standard response rate will be provided in 2 business days. We are available to assist after this period has passed but cannot do anything until this enquiry has been initiated. Whilst local courier deliveries "should" be next business day, there is no guarantee. Your parcel wasn't a next day delivery and took couple of extra days to deliver. You should want to consider choosing Australia Post next time, they are usually more reliable in delivering consistently within two days locally but never next day. Some delivery zones are also serviced better or worse depending on the competency of the local driver. If you see a pattern of delays, try another option. Regards,

“It's easy to use the online facility and the delivery service excellent and came when they said it would. I'm extremely happy with the service and the price. I bought 2 of the magnesium gel.”

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“Quick delivery!”

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“Easy website to navigate quick to dispatch”

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“I found what I was looking for!”

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“The order was sent promptly, and I liked the variety of foods available.”

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“Prompt delivery. Excellent product. .... (Quaint system in Aust. Hemp grown in Tassie. Processed in Qld. Retailed in Victoria. Mailed back to Qld. LOL. )”