buyaquaich.com Reviews

Name: buyaquaich.com
Address: 170B Great Junction Street, Edinburgh
Rating: 4.88

4.9 Rating 1,523 Reviews

98 %

of reviewers recommend buyaquaich.com

4.9

Based on 1,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0131 669 1487

Email:

info@buyaquaich.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

Write Your review

Tell us how buyaquaich.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

buyaquaich.com 5 star review on 25th November 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with service. I was initially sent the wrong quaich due to a product code error but buy a quaich were very helpful and swiftly despatched a very suitable replacement. Excellent communication.Thanks for your co-operation.”

Helpful Report

Posted 10 years ago

Hi Shonagh, its so nice to hear from you! I am so pleased to hear you are happy with your replacement. I am sorry about the mix up again, but I am glad we could help! I do hope you get lots of use from your new quiach! ~ Sam

Posted 10 years ago

“Buyaquaich was a pleasure to deal with. Staff were highly attentive, whether on the telephone or in response to e-mails. And the end product was superb!”

Helpful Report

Posted 10 years ago

Hi Donald, thanks very much for your kind review! I am so pleased to hear you are happy with your new quaich and the service you received with us! I do hope we will be seeing you back with us again ~ Sam

Posted 10 years ago

“I give this company 5 stars for the way they dealt with problem . I ordered a quaich with engraving but it was delivered with no engraving . My phone call was dealt with promptly and I received a replacement quaich , fully engraved the following day . Quaich was also of excellent quality. Mistakes happen but the way this was dealt with showed excellent customer service.”

Helpful Report

Posted 10 years ago

Hi Cameron, Thanks so much for getting in touch! I am so pleased to hear you are happy with your replacement quiach. Thanks a lot for your 5 star review, your kind comments really are appreciated! I do hope we will see you back with us again soon ~ Sam

Posted 10 years ago

“THANKS FOR QUICK SERVICE AND DELIVERY, VERY PLEASED WITH MY PURCHASE.”

Helpful Report

Posted 10 years ago

Hi Marie, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible and it means a lot that you appreciate this. Thanks again for the good feedback. ~Rach

Posted 10 years ago

“Excellent service, fair price and good delivery, engraving is beautiful and, even although I made a spelling error it was rectified with a quick email. Would recommend.”

Helpful Report

Posted 10 years ago

Hi Thomas, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you treasure this for many years to come and think of us again for any future purchase. ~Rach

Posted 10 years ago

“Had to make this purchase from Tasmania. Product arrived exactly as described and by Fedex. Staff handling my enquiries were excellent. All in all - to be recommended.”

Helpful Report

Posted 10 years ago

Hi Donald Many thanks for your kind review. It's great to hear that we've been able to help you out with your order and that this has been appreciated. Hope to do business again with you soon. ~Rach

Posted 10 years ago

“Great customer service, great merchandise and fast turnaround!”

Helpful Report

Posted 10 years ago

Hi there, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. ~Rach

Posted 10 years ago

“Excellent service from start to finish. The quaich is beautiful and the engraving is exactly what I asked for. I would recommend this site to anyone looking to buy a quaich. You won't be disappointed.”

Helpful Report

Posted 10 years ago

Hi Ruth, Thank you very much for your lovely review! I am so pleased to hear you are so happy with your quaich and that you recommend us to others! I do hope we will see you back with us again soon ~ Sam

Posted 10 years ago

“Excellent same day service, with the quaich delivered early the very next morning. Will definitely use this service again.”

Helpful Report

Posted 10 years ago

Hi David, thank you very much for your kind comments. I am so glad you found or express service useful. I do hope we will be seeing you back with us soon ~ Sam

Posted 10 years ago

“Just as described, I Love It!!”

Helpful Report

Posted 10 years ago

Hi Stephen, Thank you very much for leaving such a kind review, I am so pleased to hear you are happy with your new Quaich! I hope you get lots of use from it! ~ Sam

Posted 10 years ago

“Very nice baby gift for overseas relative”

Helpful Report

Posted 10 years ago

Hi Deirdre, thanks very much for taking the time to leave us such a kind review! I am so pleased to hear that you are happy with the quaich and that it was a well received gift. ~ Sam

Posted 10 years ago

“Excellent service and very helpful during selection process.”

Helpful Report

Posted 10 years ago

HI David, Thanks so much for leaving us such a kind review! I am so pleased you have been happy with everything. Hopefully we will see you back with us soon ~ Sam

Posted 10 years ago

“Very swift to dispatch and pleasant to deal with on the phone. Thank you :)”

Helpful Report

Posted 10 years ago

Hi Neil, Thanks so much for taking the time to leave us such a kind and smiley review :) I am thrilled you hear you are happy with your order and the service you have received. Hopefully we will see you back with us soon ~ Sam

Posted 10 years ago

“Quaich was fab for a christening gift, delivery was a bit slow, but phoned after 3 days and it was posted, special delivery at no extra cost so it would arrive on time! Will def use them again.”

Helpful Report

Posted 10 years ago

Hi Christine, thanks so much for taking the time to leave us a 4 star review. I am so pleased we were able to help get your quaich out to you in time. Normally the one you chose takes 10 working days to dispatch but we are always happy to speed things up for a special occasion. I do hope that it was a well received gift and we will see you back with us soon ~ Sam

Posted 10 years ago

“The delayed delivery was frustrating, I don't know how much that was under your control. The boxes were a bit damaged when they arrived (the handles came through them) which was a little bit a pity, but the products were very good and all was well that ends well. Felix”

Helpful Report

Posted 10 years ago

Hi Felix, Its good to hear from you, again I am so sorry about the delay with the delivery! I had no idea that the quaichs eventually arrived with you in such damaged packaging! We refunded your postage in the hope this would help a little. I am so glad that the quaichs were not damaged and that they were well received gifts in the end. I do hope the shipping experience you have had this time wont put you off ordering from us again, we do normally work with a very reliable courier who do guarantee a next day service. ~ Sam

Posted 10 years ago

“Very good looking piece of work, nice celtic style design, sharp clean engraving, fast delivery - it was perfect for the final shared toast at my son's wedding ceremony.”

Helpful Report

Posted 10 years ago

Hi David, Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear the quaich was put to good use at your sons wedding! I do hope they get many years of use from it. Hope to see you back with us again soon ~ Sam

Posted 10 years ago

“Excellent service and when phoned, Sam(?) was very helpful. Will not hesitate to use your company again and would recommend to anyone. It is a delightful and well thought of present for a new born baby boy which I use on each occasion. ciao AnneF”

Helpful Report

Posted 10 years ago

Hi Anne, Thanks so much for your kind review! I am so pleased that I was able to help and that you are so pleased with the quaich. They really do make fantastic keepsakes for newborns. I look forward to seeing you back with us again soon ~ Sam

Posted 10 years ago

“A nice quirky gift from a company that was a pleasure to do business with. It arrived in no time at all and will be a talking point for the recipient who is notoriously tricky to buy for. Thank you!”

Helpful Report

Posted 10 years ago

Hi Chris, thanks so much for taking the time to leave us such a good review! I do hope that it is a well received gift. I am so glad we were able to help you out. Hope to see you back with us soon ~ Sam

Posted 10 years ago

“the iteam far more delightful then picture. Something very different & special. Delivery very quick. Cant wait to surprise my friend and see his reaction.”

Helpful Report

Posted 10 years ago

Hi Shirley, I am so pleased to hear you are happy with the quaich, I am sure your friend is going to love it! Hopefully we will see you back with us soon ~ Sam

Posted 10 years ago

“I bought a quaich for my daughters wedding and it's perfect. The engraving is superb and delivery was extremely quick, within 3 days.”

Helpful Report

Posted 10 years ago

Hi Sharon, I am so pleased to hear you are happy with the quaich you ordered! I hope your Daughter loves it as much as we do! We look forward to seeing you back with us again soon ~ Sam

Posted 10 years ago

buyaquaich.com is rated 4.9 based on 1,523 reviews