buyatankard.com Reviews

Name: buyatankard.com
Address: 23 Lodge Farm Court, Castlethorpe, Castlethorpe, Castlethorpe, Milton Keynes, Accelerate Leadership Ltd
Rating: 4.86

4.9 Rating 3,205 Reviews

97 %

of reviewers recommend buyatankard.com

4.9

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01908 880244

Email:

info@buyatankard.com

Location:

23 Lodge Farm Court, Castlethorpe, Castlethorpe,
Castlethorpe,
Milton Keynes
Accelerate Leadership Ltd
MK19 7HA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely tankard and shilling base - the engraving looks great, excellent purchase”

Helpful Report

Posted 10 years ago

Hi there, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase. ~Rach

Posted 10 years ago

“Very fast and efficient service. Exactly what I ordered. Thank you”

Helpful Report

Posted 10 years ago

Hi Kevin, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible and it means a lot that you appreciate this. Thanks again for the good feedback. ~Rach

Posted 10 years ago

“Great finish & they even engraved my own child's drawing on the front & writing. Delivery was very quick too”

Helpful Report

Posted 10 years ago

Hi Claire, Many thanks for leaving us good feedback. It's great to hear that you've been happy with your purchase. I hope you get many years use out of this and think of us again for any future purchase. ~Rach

Posted 10 years ago

“The tankard was nice looking however it is very light and feels flimsy.”

Helpful Report

Posted 10 years ago

Hi Jason, Thanks for your review. Pewter is a light material (It's made from tin) so does feel lighter than people may expect. Old pewter was made from lead so would have been heavier but very dangerous. To combat that we do sell a range of heavy weight tankards to add the extra weight to the tankards. ~Rach

Posted 10 years ago

“Dealing with the sales team was an easy and pleasant process. Sorting out the engraving was simple and the advice was invaluable. The proofs were efficient and timely. Once the order was placed and it was passed to the engravers in Middlesbrough things started to go wrong. The order arrived at my office in Manchester and the personalised engraving on each tankard had been omitted. The order was redone and in order to save time it was sent to my home address near Skipton. It was sent to Manchester! I had to drive over to collect it on a Friday afternoon, the day of the award dinner that the tankards were for, a round trip of just under 3 hours, to collect them. Unfortunately one of the awards was incorrect again. I had to explain it to the winner and as he is a close friend, it was OK, although it made me look inefficient. I appreciate a replacement with the correct inscription is being resent. However, the sales team were excellent, apologetic and understanding of my annoyance, and whilst they shouldered the blame, the error was with the engravers. I was pleased with the product though and would certainly use you again, although might not be happy to use the same engravers without some reassurance. Regards, Chris Smith”

Helpful Report

Posted 10 years ago

“Excellent service, great quality item and engraving and timely delivery. I ordered a tankard with a coin in the bottom for my dads 60th and it has the year he was born on the coin. I don't know if its coincidence or buyatankard were just THAT thoughtful! Would really recommend!”

Helpful Report

Posted 10 years ago

Hi Matthew, Thanks for your review. I didn't realise our warehouse had done this, I'll pass on your thanks. Happy Birthday to your Father, I'm sure it will be a well received gift. ~Rach

Posted 10 years ago

“It is a lovely product, but I would have preferred a solid, as opposed to two-line (parallel line) engraving”

Helpful Report

Posted 10 years ago

Hi Bruce, Thanks for your email, I'm sorry to hear that the engraving wasn't as you'd had liked it. Our engraver had followed your instructions as best he could. ~Rach

Posted 10 years ago

“Good value and quality. Engraving exactly as I had requested. Quick delivery. Very satisfied.”

Helpful Report

Posted 10 years ago

Hi Roger, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. ~Rach

Posted 10 years ago

“Very quick delivery, beautiful engraving and quality looking tankard, very happy.”

Helpful Report

Posted 10 years ago

Hi Suzanne, Thanks for taking the time to leave feedback. It's great to hear that you were happy with your purchase. ~Rach

Posted 10 years ago

“Fantastic service. My request was quite urgent - i.e. required for delivery the next day - they kept me informed at all times and I received the tankard the following morning. Would highly recommend them.”

Helpful Report

Posted 10 years ago

Hi Jill, Thanks for taking the time to leave a review. We do try and get our items out just as fast as possible and it means a lot that you appreciate this. Thanks again for the good feedback. ~Rach

Posted 10 years ago

“The tankard was good and the general service was good but the parcel included a tied ribbon which was crushed in the packaging. I removed it anyway because the recipient was our 18 old grandson and the ribbon was not really appropriate.”

Helpful Report

Posted 10 years ago

Hi Ann, Thanks for your feedback. I hope it's a well received gift. ~Rach

Posted 10 years ago

“The tankard for my Grandson's 21st Birthday is perfect, good quality, beautifully engraved. I received it within just 3 days of order. Wonderful service. Thank you”

Helpful Report

Posted 10 years ago

Thanks so much for taking the time to leave us such a kind review! I am so pleased to hear that you have been happy with everything and hope your Grandson enjoys his tankard ~ Mel

Posted 10 years ago

“Quick delivery, classy presentation & High quality finish, looks great. Very pleased with it.”

Helpful Report

Posted 10 years ago

I am so pleased to hear you are happy with your order! Thanks ever so much for taking the time to leave us such a kind review! I do hope we will see you back with us again ~ Mel

Posted 10 years ago

“Excellent communication. Called needing some help and was reassured that the piece I was ordering would be received on time,that it was a substantial tankard with detail. They exceeded my expections in every way. Thank you”

Helpful Report

Posted 10 years ago

I am so pleased to hear you are happy with your order! Thanks ever so much for taking the time to leave us such a kind review! I do hope we will see you back with us again ~ Mel

Posted 10 years ago

“The tankard is beautifully made and the engraving looks very good. I would definitely use this company again.”

Helpful Report

Posted 10 years ago

Thanks so much for your 5 star feedback! I am so pleased that you have been happy with everything and really appreciate your kind comments. I hope we will see you back with us again. ~ Mel

Posted 10 years ago

“Top quality glass and engraving message for a mate's 40th.”

Helpful Report

Posted 10 years ago

Thank you very much for your 5 star feedback! I am so pleased to hear that you have been happy with your order. Your kind comments really are appreciated, I do hope we will see you back with us again in the future ~ Mel

Posted 10 years ago

“Very pleased with the very quick delivery to me in Australia. Delighted with the Tankards. Thank you”

Helpful Report

Posted 10 years ago

Thanks so much for your 5 star feedback! I am so pleased that you have been happy with everything! I really hope we will see you back with us again. ~ Mel

Posted 10 years ago

“Beautiful little Scottish Thistle cup celebrating my daughter's birth. Quick service and quick shipping to USA. We had English and Norwegian characters engraved on the cup - no problem whatsoever. If I had to change anything it would be the choice for word placement - I would assume there wasn't enough room on the first line for my daughter's entire name so, oddly, just her first name was placed on the first line and then her middle and last names were placed on the 2nd line. I would have placed her first and middle name together on the first line. Both are short and would have fit. For future reference I will try to indicate such things in my order so something to think about if you're considering engraving particularly on the these smaller cups.”

Helpful Report

Posted 10 years ago

Thank you very much for your 5 star feedback! We do try our best to make your order as you would like and sometimes space is limited on engraved products. However, I am so pleased to hear that you have been happy with your order. I do hope we will see you back with us again in the future ~ Mel

Posted 10 years ago

“My tankard is beautiful and I love it! Thank you. William J. Gray”

Helpful Report

Posted 10 years ago

Thanks ever so much for taking the time to leave us such a lovely review and such great feedback! I am so pleased to hear that you were happy with everything. I really hope we will see you back with us again soon ~ Mel

Posted 10 years ago

“I phoned first to confirm speed of delivery as I was in a relative rush to get my order. The staff were friendly and helpful and I recieved my order within a matter of days. The tankard is good quality and beautifully engraved.”

Helpful Report

Posted 10 years ago

Thanks so much for your feedback! We were so pleased to hear you were happy with our speedy service. We always try to help as much as we can. - Mel

Posted 10 years ago

buyatankard.com is rated 4.9 based on 3,205 reviews