“FIX YOUR PACKAGE CONSOLIDATION!!
I am REALLY losing faith in Buyee because THEY DO NOT KNOW HOW TO CONSOLIDATE A PACKAGE. When you ask for package consolidation they take your 2 (or 3 or 4) items in the shipping boxes that they arrived in to the warehouse, don't bother to open them and just PUT THEM INSIDE A HUGE BOX!! It's just insanely lazy! The first time it happened I thought it was a fluke but it KEEPS HAPPENING!! I t is just maddening, especially right now that DHL is really the only option, and if you cross 4kg or a certain outer box dimension with DHL the cost skyrockets (which it will certainly do if it is boxes in bigger boxes)
I Had two items that shipped separately for 5000 yen each, but after consolidation the price shot up to 20,000 yen making the service "Pay 500 yen to DOUBLE your shipping cost" what a deal... I paid 300yen to request a photo to see what the heck was going on, and that is when I first discovered the idiotic way they were consolidating packages [See first pic] Yes, that is a box in a box stacked on top of another box (not pictured) The CRAZIER thing is they opened both shipping boxes to confirm items, then put them BACK in shipping boxes, like WTF After only a 3 more days of emails with customer support, they fixed this one, but others have taken 5 emails and a week to resolve. Just today they failed to fix another package the first time, taking away the external shipping boxes but leaving everything in a HUGE box that still costs 198,000 yen fortune to ship (and I know what it should cost, because I have already shipped this EXACT combination of items before, through Buyee and DHL for 69,000 yen)
If you are really persistent eventually they WILL fix the packages if you beg them enough and get lucky with a customer service agent who isn't a fool. The first mentioned above packages ultimately shipped in one reasonably sized box for 6800 yen, which cost me 500 yen and DAYS of stress to save $25 It arrived looking reasonably packaged but in still an overly large box [See second pic]
The fact that Buyee clearly CAN fix it after they do it badly in the first place, and that they KNOW HOW to pack packages correctly to save people on shipping just deepens the mystery though (and has kept me hanging on like an abused spouse believing they can change) Offering the "consolidation" service as it is makes no sense as it only makes shipping MORE expensive. Any customer with a brain can then add up the previous shipping weight and see that the new weight is MORE and figure out what Buyee did. Then they just have to go BACK and re-do the work all over again. It is just so much wasted effort for both the customer AND for Buyee.
So Buyee, I am talking to YOU. Please either change the standard way you consolidate packages to actually SAVE PEOPLE MONEY or at the very least MAKE IT AN OPTION TO DISCARD SHIPPING BOXES right when package consolidation is selected. And please do a better job of putting things in smaller boxes! Especially now with DHL as the only shipping option you can't drop the ball like this!”
“Buyee gives you several shipping options (depending on weight). They will only show you auctions where the seller is willing to ship internationally. The only thing I think could add combined shipping. I need to send individually, but sometimes I want to combine shipping. Some auctions are prohibited from sale as of the title, possibly indicating a junk item. Buyee is heaven for Hobbies, who prefers Japanese stuff.”
“Bad business, bought and paid for an item with no warnings or issues only to later find out that they are unable to ship said item internationally (USA) to me and my only options are to ship my item domestically (Japan) or dispose of my item with no refund!?!?!”
“Bad business, bought and paid for an item with no warnings or issues only to later find out that they are unable to ship said item internationally (USA) to me and my only options are to ship my item domestically (Japan) or dispose of my item with no refund!?!?!”
“I was introduced to Buyee from a friend, we both collect vintage toys from Japan and Buyee helps us greatly by giving us access to Yahoo Japan Auctions etc.
It’s a great way to get ahold of old Japanese collectibles since the sellers are from the country, and for good prices, I’ve never seen the items cheaper than they are here.
I really enjoy the warehouse, as auctions take days to finish and ship, it’s nice to have a place where I can consolidate all my winnings and ship together, saving shipment costs.
While I have yet to ship anything directly to my house yet (I’m still waiting for 1 order to arrive at the warehouse) My friend has mentioned the shipping is reasonable and timely.
Customer support is fast and reliable, responding quickly during its operating hours and in great detail.”
“One of the best place to get items from Japan. I’ve been using Buyee for 2 years already and so far haven’t yet disappointed. Of course there are few stuffs that can be improved such as the page navigation (especially the mobile version) but I do have to say that some of the price that Buyee are charging are quite high especially on the direct delivery and the consolidation package, those are ones that will be the first and last time for me. Overall Buyee offers great services for my needs.”
“I used Buyee more than a year! It is convenient to buy items by Buyee at Yahoo acution as well as Mercari, both auctions are good. I usually buy Toys, CD, and LP, those prices I can found are reasonable, and there are many shipping options I can choose for the shipment to my country. And I hope Yahoo and Mercuri can launch the Special Promotions more frequently, so that I can buy more things with even cheaper handling fee and Buyee can also have more business and then the Sellers can sell more good items at Yahoo and Mercari acutions and it would be 3 Wins! thank you.”
“Buyee always is my go to proxy service when buying from Mercari and Yahoo Auctions in Japan! They are pretty quick at buying the items and do an excellent job of packaging and shipping. They are also the best at giving out coupons and promotions when compared to other proxy services! They consistently have coupons for no service fees and 3000-5000 yen off of international shipping! They made my collecting possible! Thank you!”
“Самый дешевый и простой способ покупки из Японии.
Я использовал Buyee несколько раз и не испытывал никаких проблем.
На мой взгляд, самый простой и экономически эффективный способ поиска товаров, большинство других сайтов, таких как этот, взимают более высокие сборы и не выплачиваются так эффективно, например, они взимают только комиссионные. Для организации доставки на склад, переупаковки и визуальной проверки.
Они дают вам несколько вариантов доставки (в зависимости от веса), и они будут показывать вам только аукционы, на которых продавец готов к отправке за рубеж.
Я думаю , что Buyee - это самый дешевый и простой способ получения товаров напрямую из Японии.”
