“I bought a cosplay uniform from a well-known なんちゃって制服 brand, conomi, using the buyee x mercari partnership. Conomi is a super expensive brand if buying their items at regular price on rakuten so I opted on using buyee to help me buy conomi items from mercari. I got a skirt + tie set for only ¥2700! (On rakuten, a skirt costs ¥9800 & the tie ¥1800). The items I got were all in gently used condition which I didn’t mind since I was going to use them for cosplay. I then bought a white blouse to complete the uniform for ¥1800 (retail priced at ¥3800).
Buyee does have a few additional charges. Once all their items have arrived at their warehouse you have the option to consolidate your package so you don’t end up paying a huge fee to ship your items separately. Consolidating 2 items = ¥500 ... 3 or more items is a flat ¥1000 fee I believe. When that is all complete, you have about 6 international shipping options to choose from. All costs are displayed, from most to least expensive options as well as the shipping time estimates for them.
Overall I’ve had a positive experience with buyee and saved lots of $ from buying a brand new cosplay uniform from rakuten. Customer service is good and usually responds to inquiries within a day. Would recommend using buyee to buy mercari items if you intend on buying a few items. If you plan on buying lots of items, buyee’s mercari fee can really add up to your final buyee total.”
“I have been waiting for a way to purchase items off of Mercari for some time now and I’m so glad Buyee is partnered up with Mercari. I use Buyee a lot to purchase on Yahoo Auctions and other shopping sites such as Amazon and Sanrio Online Shop via Rakuten. It’s so convenient and the service is highly reliable and speedy. All packages are priced reasonably with various options to choose from and packages arrive safe and well. A service for convenience and well trusted! I can’t wait to purchase more items from Mercari!”
“Good customer service, they are helpful.
It is great to buy at the department stores in Buyee, their shipping fee is reasonable. But not recommend to buy from the individual or auction seller, they make you to pay an extra service fee and high
domestic shipping.”
“Uno dei siti più affidabili e competenti quando si tratta di acquistare merce proveniente dal Giappone.
Una vastità di siti tra cui scegliere ed altrettante opzioni di spedizione.”
“The best Japan shopping service out there in my opinion. No hidden charges (if you read the FAQs), easy payments, customer service is very helpful, frequent coupon giveaways. The only downside is that the international shipping costs are too high.”
“One of the worst online shopping websites ever !! Ordered 4 SUV wheels on 27 Jan 2020, they made me pay high shipping fees and other charges, at the end no items delivered, they keep on saying we will trace the packages and let you know, and finally, they stopped responding to my emails when I requested for a full refund, I had to escalate the matter to VISA to dispute the transactions, stay away from these fraudsters !!”
“Agree with JP's review. Even if you buy multiple items from the same seller, Buyee insists they are individual transactions, so you have to pay for several local delivery services even if the seller specicies they will combine purchases. Then you have to pay extra for package consolidation to have them shipped to you. SO you end up with a box full of boxes!!!”
“If you buy multiple items from Japan, stay away from Buyee. They try to lure you into getting their package consolidation service in order to "save" money in shipping, but the reality is that not only they add extra weight of 2 kgs on top of what you have, they also use gigantic oversized packing boxes so that you cannot ship with any shipping methods other than the most expensive EMS service. I'm sure they get kickback from EMS. If this is not fraud, I don't know what is. Their customer service is totally unhelpful and useless. Be forewarned, do business with them at your own risk!”
“Simple and easy to use, good fees. Items packages well, good tracking information.
I have used this service to purchase various items that are exclusive to the Japanese market, without this, I wouldn't be able to easily obtain these items.”