“it was such a lovely and pleasant shopping experience at BygeeBoo Becaon south quarters.
sales women (Shame, We didn’t ask for her name) was So patiently answering all our questions and pretty much bought the product in less than 10 minutes flat !!!”
“I'm frankly baffled about the service here. the wrong items got delivered (it happens) and I reached out to customer support. They first asked if I could drive to the store myself to swap the products. Not everyone own a car and for a family-oriented business you should know that travelling with babies/children isn't necessarily easy. But that's ok, I just ask if we could arrange a pick-up. They made me wait 3 days before setting up a DHL pick-up, and despite asking several times they never kept me informed about the details, so the courrier showed up suddenly in the middle of my meetings (lucky me I work from home). I gave the item back. Nonetheless, they wouldn't send the correct product before making sure the collection was done, making me sound as if I'd stole them when I'm the one who reached out in the first place to find an honest solution to this mess. It's now 10 days since the original order and I am *still* waiting to receive the items I payed for initially. A complete disgrace.”
“Very helpful, I called to see could I use multiple one for all voucher and card split payment, I was sent on the link straight away, paid and my purchase was delivered within 2 days!”
“I ordered a sebra baby cot on 5th May which arrived on 16th May with some very damaged parts in transit. The product was packaged very poorly. They managed to send me the replacement parts on 25th June! more than 1 month after delivery. Customer service was responsive and they sent me a voucher for 50 euros however it did not really cover my frustration. Next time I would buy the bed directly frm Sebra.”
“I cannot recommend Nicola and Byggebo enough for customer service, know-how and after-care. We purchased our pram and carseat from Byggebo and are so very happy with the price and functionality of both.
Five Stars!”
“Really delighted with our purchases and the staff were incredibly helpful throughout. The quality of everything is amazing and really beautifully designed.”
“So impressed with this place! Nicola went over and beyond to help us clueless first timers out with everything. We will be buying loads from here, it has everything you need.”
“I ordered, 1 mattress, 1 bed extension, 1 mattress cover and 2 sheets on 1st week February.
It was only delivered on 22nd March and still 1 sheet was missing in the package, which was refunded in the end because there is no stock.
Took so long to receive my purchase and still did not receive everything.”
