“Love this store, they have an eye for adorable baby stuff. Friendly approach every time I pop in. We recently bought our son his high chair . We can’t wait to use it when he gets a little bigger.”
“Delighted with our travel system. Had the expert help of Nicola in the Dublin store who helped us settle on the Cybex Gazelle, collected a couple of weeks before baby arrived and now getting lots of use!! 🥰”
“Terrible. The flimsy packaging on my product broke because they cello taped it to the delivery box. They refused to exchange it because the product was ‘damaged’ even though it was just the cellophane that had broke and the product was completely fine. There was no way for me to remove it from the box without the package breaking, so if anyone caused the damaged it was them when packaging it, not me. I had to make the 2 hour round trip to the store to return it but when I got there the lady said they can’t take it back because they can’t resell with broken cellophane, so it is I who must incur the financial loss not the company. Don’t understand the companies stance on this as was a return customer and someone who would have spent more over the years at this store if I’d had reasonable treatment and outcome.”
“Poor quality item, got shipped broken pieces twice. Customer service not taking any responsibility. Order that was supposed to take 4-6 weeks took 12 weeks. Will never purchase anything there again.”
“Was very pleased with my purchase, I ordered the trip trap bundle which was unbelievable value in comparison to other retailers. Once shipped delivery was very quick.”
“Thanks to the gentleman in your Sandyford store who helped us hugely to decide on and purchase our Cybex Sirona Z ex-display. Much appreciated his detailed information and knowledge.”
“5 out of 5 stars. My husband and I are first time parents and Nicola took the time to walk through all the basics of transport systems with us. Thank you Nicola for all your advice and sharing your expertise with us. We were delighted to order our travel from Bygge Bo.”
“We ordered a Tripp Trapp and Snuzpod from Bygge bo and were very happy with the customer service we received. Staff were helpful and delivery was very efficient.”
“Byggebo is our favourite shop as they have a big variety of items of all sorts, reasonable prices, and a very good delivery service literally next day. I wouldn't shop with anyone else with service as good the staff are also extremely friendly,helpful & knowledgeable”
“Made it appear on social media that they were doing a baby event alongside the pregnancy-baby fair in Ireland. But in the Sandyford store, hardly anything was marked down. When I brought one marked-down item to the til, the lady said: "Oh the price of this item has gone back up". I was too awkward to take it back so paid full price but felt a little cheated. It's not my fault that they didn't update the tags.”
“I ordered a footmuff from on byggebo. The only minus was that the stock wasn't up to date and the product wasn't available. In the end I opted for the new season product which added €20 to the price. The customer service was helpful and quick and they got me my footmuff very fast once I decided on which one to go for. Good customer service, good communication and happy with the product. Good online selection of products.”
“We ordered a trip trap bundle... accidentally choose wrong colour for the chair. Time of the delivery called the shop and they said it cannot be changed as it's a furniture item. The box was untouched but we said ok then we asked if the seating unit could be change for a matching colour as we order according to the original colour we wanted. We were told that it's possible but they will give us a phone call back. Noone get in touch with us. The colour of the seating unit we asked it's on stock on the website not sure what was the problem.”
