“Good experience overall! The communication with the customer service was easy. I wish I had been warned that the item was out of stock when I bought it, I had to wait more than a week for delivery. The product itself was lovely.”
“Found everything I needed on the website. Delivery was fast. I had a question, pinged then and they replied back very quick. Happy with the purchase and process.”
“I bought a car seat and base a Stokke trip trap with accessories and a cup holder for a buggy.
I ordered them from the Dundrum store on black Friday 27th November 2022.
Lady in the store was very helpful and we were happy we got good value and advice.
The bulk of our order was delivered within a week or two, which we were happy with as the lady in the store did explain they had received quite a few orders and it was a busy time.
Two small items remaining on our order have only been delivered last week over two months after ordering.
I am not really satisfied with the extended wait time and I felt I did have to email to chase the two remaining items. They both appeared listed as "in stock" on the website over the course of the two months.”
“Fantastic experience purchasing our travel system and it even arrived within 24 hours. Great , knowledgeable customer support. Won’t hesitate to purchase from byggebo in the future. Thank you! :)”
“The service I received from Bygge Bo was excellent. I bought a product from them and after a few weeks realised it was faulty. They got in touch with the company and it was sorted within a few days. Fantastic customer service.”
“This site is a SCAM!!
No returns - No refund for the sale of an old version of the Cybex Priam ! shame on you ByggeBo! This is illegal and they use some ridiculous excuses!”
“Byggebo.com will always be a place I'll come back to buy baby and children's items. They're service is incredible and even though I'm from Portugal I totally trust the shipping and their kindness and promptness.”
“It took 8 days for them to prepare my package and at the end they told me 2 of my 4 items are out of stock. Probably they sold them to someone else at this 8 day long period. Awful service, terrible quality, no effort to make up.”
“Very disappointed with the service I got. I spent so much time on searching the best chair for our baby and decided to choose Bygge Bo but unfortunately got a very unpleasant experience.
My order was mixed up, no parts in stock even though it was never mentioned on the website. I was offered a different cushion then another colour of the table I had to choose, the harness was delivered a week later the chair arrived and the chair was waiting for nearly a month.
I also picked up the engraving but was told it would take nearly 6 weeks for that …
When I opened the box of my order the parts of it were loose in the outer box, front part of the chair has defect, a scratch. Honestly I don’t remember when I had such a bad experience with my order especially if you do something very special for your baby’s first Christmas. Had weak attempts from customer service to help..
Think twice before you choose it especially when you’re paying that price.”
“GREAT SERVICE. ORDERED ITEM OVER THE PHONE AND WAS ABLE TO COLLECT
2 DAYS LATER FROM THE SHOP IN NAVAN. PRODUCTS ARE TOP QUALITY.
A BIG THANK YOU TO AMY FOR ALL HER HELP.”
“Terrible service. 7 weeks from date of order to receiving the goods we paid for. No communication or updates on the order, unless initiated by myself.
Will never purchase from Byggebo again and have also advised family and friends of our terrible experience.”
“Initially emailed byggebo as I wanted to pick this up in person. Response was fast. Ordered online in the end and order arrived on time. No issues with the service.”
