Cabjaks Limited Reviews

Name: Cabjaks Limited
Address: 6 Echelon Place, East Tamaki, Auckland 2013, Highbrook, East Tamaki, Auckland, Auckland Region
Rating: 4.82

4.8 Rating 406 Reviews

97 %

of reviewers recommend Cabjaks Limited

Company Reviews

Product Reviews

Metrics

4.8

Based on 406 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cabjaks Limited 5 star review on 17th November 2024

137

Anonymous

Anonymous // 01/01/2019

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“Great Service, good quality, easy to install.”

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Posted 1 year ago

Hi Thalia, Thanks for taking the time to leave us a positive review. Glad we could help out with your project. Have a great day! G.

Posted 1 year ago

“The order process was great and the service was great. The delivery driver noticed the cabinet was damaged before delivering it but it was returned to the factory and then redelivered the same day. The handles were missing but that was sorted and they were couriered out very quickly, thank you. My only query is that the draw gaps don't line up so it looks a bit average. Not sure if I,m expecting too much and this is usual or if it is a result of the earlier damage. Photos attached.”

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Posted 1 year ago

Hi Martin, Thank you for leaving us some feedback. This is a drawer adjustment issue which should be simple to resolve. We have sent you an email with information on how to adjust your hinges. If this issue does not resolve, please let us know as we want to make sure you get a top notch finished product. Thanks, G.

Posted 1 year ago

“Exceptional service and excellent quality. Cabjaks went above and beyond to accommodate my needs. I highly recommend the product and their lovely staff. Marion”

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Posted 1 year ago

Hi Marion, We appreciate you leaving us a positive review, I will pass on your kind words to the team. Thanks, G.

Posted 1 year ago

“Absolutely a wonderful company to deal with! Excellent customer service and support! I was under a very tight time limit, and put myself under pressure to measure and order my benchtop.. Nikita was super helpful when I came to the office to order it. Unfortunately I had measured one side incorrectly and it was too short! They very quickly remedied the situation within the next 24hrs, thank you to Nikita(again) Georgia, Jo and the rest of the staff who all rallied around to make this a very a positive experience for me, a first time DIYer. It was like .. nothing was too difficult for them ! Highly recommend Cabjaks!”

Cabjaks Limited 5 star review on 8th July 2023

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Posted 1 year ago

Hi Tara, Thank you for sharing your feedback with us. We appreciate your thoughtful words and will make sure to let the rest of the team know. Your finished project looks great! Stoked we could help out. Have a great day, G.

Posted 1 year ago

“Thank you for correcting the first problem of poorly constructed cupboards. When I looked at the 2nd lot of cupboards delivered to us, I was surprised that there was another defect. The right-hand side cupboard did not have holes drilled for the handle (see attached photo). I really think there should be an improvement with your manufacturing quality and completion check processes!! I am hoping the second order we placed of a single cupboard/shelf unit has been quality checked before it gets delivered to us and we do not have a repeat experience.”

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Posted 1 year ago

Hi Chris, We really appreciate you taking the time to provide us with this feedback. If you could send us an email with pictures relevant to the issue, we can be sure to diagnose and fix this concern. If this is a manufacturing or quality issue we will replace the products ASAP. Alternatively, if this is an installation issue, we will provide the applicable information to get this rectified. We want to ensure that you receive a top-notch finished product. Thanks, G.

Posted 1 year ago

“Fantastic product 100% recommend using the Cabjaks team - for your wardrobe projects x”

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Posted 1 year ago

Hi Kim, Thanks for taking the time to leave a positive review. We appreciate it! G.

Posted 1 year ago

“I prefer dealing with a person in store but had to order online. Product is very sturdy and feels good quality. Had to return to pick up soft close pieces as they had been left off. Happy with final product and will be ordering our remaining kitchenette piece soon.”

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Posted 1 year ago

Hi Rachael, Thanks for taking the time to share your feedback. We also share your enthusiasm for face-to-face interactions with our customers. We have a showroom located at 6 Echelon Place, East Tamaki that you may not have been able to visit prior to this order. We would be more than happy to assist you with any future needs or questions you may have, if you're in the area and would like to drop by. We also apologise for the oversight regarding the soft close pieces and we appreciate your understanding in this matter. We look forward to assisting you again in future. Thanks again, G.

Posted 1 year ago

“Great customer service. Wardrobes were available for pickup on time and the crew quickly helped me load the flat pack into the trailer. The wardrobes were easy to assemble and look great. The order contained all the necessary parts. The design function is really helpful to design the perfect wardrobe for the space. The drawer towers are a bit flimsy but work fine once attached to the wall. We added a few extra L brackets for additional support. Overall really happy with the product and the price.”

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Posted 1 year ago

Hi Toni, Thank you for your positive review. Glad we could help out with your wardrobe project. Have a great day! G

Posted 1 year ago

“This is the second time we have used Cabjaks and once again they have outdone themselves! Their products are very well made and durable, lead time was excellent even though we ordered for five large wardrobes and communication was great. We would definitely order again if the need ever arises. Thanks Cabjaks :)”

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Posted 1 year ago

Thanks Alison, We're so glad we could help with your project. Appreciate this positive feedback, I will pass your kind words on to the team. G.

Posted 1 year ago

“Great service, really helpful staff, and accommodating to customer needs.”

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Posted 1 year ago

Hi Htoo, We love hearing feedback like this, I'll pass your kind words on to the team. Thanks, G.

Posted 1 year ago

“Clint Eastwood. The Good Bad and Ugly. All good. Thanks for another outstanding delivery”

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Posted 1 year ago

Hi Dave, Thanks for taking the time to leave us a positive review. Appreciate it. G

Posted 1 year ago

“I love using cabjacks but your delivery service is a joke. i am in Tauranga and have had issues every time. not sure if i will use you again because of this wich is a shame.”

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Posted 1 year ago

Hi Matthew, I'm sorry about the problems with delivery. To be honest this is an ongoing issue that we have been experiencing. We will once again escalate this with our delivery partner. Thank you so much for the feedback. H

Posted 1 year ago

“The Cabjaks team are always very helpful both with design and delivery. Communication is excellent and recently when there was an issue with damaged doors they identified this before delivery and provided a workable solution.”

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Posted 1 year ago

Thanks Maree, I will pass your kind comments onto the team. All the best H

Posted 1 year ago

“Great quality products and easy to assemble and install. Service was also very good when one piece was inadvertently left behind and promptly delivered.”

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Posted 1 year ago

Hi John Thanks for the review. Apologies for the missing part. All the best H

Posted 1 year ago

“I use Cabjaks for an effective, "value for money" kitchen option, in my Handyman Business. Pre-build service is excellent for me and takes away the hassle of assembling cabinets onsite”

Cabjaks Limited 5 star review on 15th June 2023

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Posted 1 year ago

Hi Simon, Thanks for the great review and wow what a transformation. We'd love to see a photo of the finished product. All the best H

Posted 1 year ago

“Outstanding service. Would highly recommend them. I had been dealing with other companies and found the whole experience frustrating and slow. Cabjaks exceeded all expectations”

Cabjaks Limited 5 star review on 8th June 2023

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Posted 1 year ago

Hi Emile Thanks so much for the great review and what a result. Your place looks amazing! All the best H

Posted 1 year ago

“I have found Cabjaks produces very well finished and that the pricing surprisingly competitive.”

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Posted 1 year ago

Thanks David. Stoked we could help with your project. All the best H

Posted 1 year ago

“Impressed, we have cut them up, altered the legs and made it all work. Still a work in progress, but the pics give you an idea.”

Cabjaks Limited 5 star review on 4th June 2023

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Posted 1 year ago

Hi Michael Thanks for the positive review and the pictures. Looks like a job very well done. All the best H

Posted 1 year ago

“Excellent from start to finish My second kitchen and couldn't be happier especially when units arrive already to install Excellent thanks Conroy Freighter needs a track and trace component for easier tracking to Sth Island”

Cabjaks Limited 5 star review on 3rd June 2023

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Posted 1 year ago

Thanks Lesley, your kitchen looks fantastic. We couldn't agree more on the tracker front. That is something that we are talking to them about. All the best H

Posted 1 year ago

“Nice prices, build quality seemed all ok. Shame they only offer white as a colour option.”

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Posted 1 year ago

Thanks Brett, Agree with regard to new colours. Watch this space. All the best H

Posted 1 year ago

Cabjaks Limited is rated 4.8 based on 406 reviews