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Caffè Nero Reviews

2.9 Rating 59 Reviews
46 %
of reviewers recommend Caffè Nero

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Big thumbs-up to Ankita at Caffè Nero, Coventry City Centre, for her friendly and welcoming service. She truly made my visit enjoyable—great customer care! 👏🌟
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Posted 1 month ago
Caffe nero in cranleigh is a really nice place to go for coffee with my family and it is very freindly and very clean there should be very proud of there new store 😀
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Posted 1 month ago
Edinburgh Lothian Road Branch Lovely atmosphere. Friendly and helpful staff. A special mention to Tia and Fern. Fern makes the place, with her cheerful attitude which is infectious. Without her it would not be the same. She makes everyone feel welcome and her genuine love for the job shines through - people come first. Tia is quiet, kind and happy. She is unflappable, even when the shop is at its busiest. My husband works just round the corner from the branch, so we can be in for a coffee every weekday. He is retiring at the end of February and we will miss the cheery atmosphere and warm welcome.
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Posted 2 months ago
Lovely Coffee at North Finchley. Compliments to Violetta.
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Posted 5 months ago
I must give a BIG shout out and thanks to Stratford Westfield Monika Zuzan. Sge made my morning hot chocolate drink extremely satisfying. She actually made preparation of it personal to me and for that I am truly grateful!!! Thanks again for being a compliment to the company. ☺
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Posted 5 months ago
Zuzana. ( Caffe Nero Coulsdon) Amazing staff member! full of energy, always very welcoming and make a fantastic coffee!
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Posted 8 months ago
I recently had the pleasure of visiting the Cafe Nero in West Hampstead, and I must say, it was an extraordinary experience that surpassed all my expectations. The staff at this location are exceptionally polite, friendly, and professional, creating a welcoming atmosphere that makes every visit a delight. A special mention must go to Panagiota Panagiotidou, whose skill in crafting the perfect frappe is simply unparalleled. I've visited numerous Cafe Nero locations, but none come close to the magic she brings to this beloved beverage. Every sip of her frappe is a testament to her dedication and expertise – it truly is the best in the world. Thank you, Panagiota, for your incredible service and for making each visit to Cafe Nero West Hampstead a memorable one. Your frappes are a must-try for anyone seeking a magical coffee experience!
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Posted 9 months ago
There are a handful of coffee shops in Knutsford, but Café Nero is by far the best. The shop has a large menu of hot and cold drinks, selected sandwiches, and cakes, the vibe is friendly and inviting, and the service swift and polite. The girls, Charlotte, Ana, Evie, Cheryl and everyone else, are consistently polite to customers, working tirelessly to manage a fairly sizeable coffee shop seamlessly, even remember regular's names, greeting then cheerfully. Would defo recommend!
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Posted 9 months ago
Lovely cup of tea, the millionaires shortbread is the best and the 2 ladies in Piccadilly Manchester branch were lovely too.
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Posted 9 months ago
I have a coffee most days in your Billericay branch with my dog and all of your staff are so friendly and efficient, however I have to make a special mention of Tracey who is absolutely superb and so friendly to all customers and our dogs. Thank you Tracey and all of your barista colleagues 👍😊
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Posted 10 months ago
I love going to Caffè Nero in Altrincham. Staff are always friendly especially the barista, Mars!! She goes above and beyond. Helpful and always has a smile on her face!
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Posted 1 year ago
The Chichester Street Branch is a credit to Café Nero! From its long-serving Manager who seems to lead by example, to the 2 young staff members I watched today who never stopped for a minute even in his absence, every visit is a pleasure!
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Posted 1 year ago
Couches are compfy, food is a delight, drinks are great and the staff are friendly. Lad named Dylan especially good lad helpful and ensured good service.
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Posted 1 year ago
Couches are compfy, food is a delight, drinks are great and the staff are friendly. Lad named Dylan especially good lad helpful and ensured good service.
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Posted 1 year ago
I was very impressed by the staff at Caffè Nero Frith Street London. I was working at the Prince Edward theatre for a few days a week for a month, i.E not regular, and they knew my order within a couple of visits. Always polite and quick and always happy to help with no fuss, if I fancied more milk or decided to take my drink away rather than have it in. Special mention to Paris who was especially kind, and indeed sad my work came to an end.
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Posted 2 years ago
Amazing service and really great perks. Coffee is so much better than competitors and their hot chocolate is my favourite!
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Posted 5 years ago
big black coc in my coffee
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Posted 5 years ago
My friend and I were pleasantly greated and served my a gentleman named 'Elan' at Brompton road (apologise if/for incorrect spelling). Thank you for the great service in and at a very very very busy spot and time of the day and season.
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Posted 5 years ago
Anytime I go cafe Nero and order a frappe creme I always get a normal iced frappe with droopy cream and a straw looks simple and basic fortunately aga at the cafe Nero kiosk in cannon Street makes it to perfection just like on the pictures fresh whipped cream and sauce on top I'd add a picture but I drank it already
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Posted 5 years ago
Great coffee and extra stamp for using my own cup. Delicious and environmentally conscious. Tick. Tick.
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Posted 6 years ago
Caffè Nero is rated 2.9 based on 59 reviews