Cairngorm Group Reviews

Name: Cairngorm Group
Address: Longman Drive, Inverness
Rating: 4.14

4.1 Rating 278 Reviews

75 %

of reviewers recommend Cairngorm Group

Company Reviews

Questions

Metrics

4.1

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

01463 238 000

Email:

info@cairngormgroup.co.uk

Location:

Longman Drive
Inverness
IV1 1SU

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Cairngorm Group 5 star review on 28th June 2023

Mr Bain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product quality is excellent. Fast and tidy work from joiners. Installation of windows and doors was of a good standard.”

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Posted 2 years ago

“Excellent quality of materials and workmanship”

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Posted 2 years ago

“Good initial contact due to personal contact with David Dowling. Initial stages of solar panel installation were excellent thanks initially to Martin at Cairngorm and particularly Scott Adamiec whose work was quite superb. Thereafter, a complete disaster. For over 6 weeks following installation on 26th July there was no contact whatsoever from Cairngorm. We finally contacted Cairngorm on Thursday 8th September following concern that Bulb had no record of our installation. Discovered that relevant paperwork hadn't yet been sent, and then, when it was sent, it was sent to the wrong provider (SSE). Completely unacceptable follow up work from Cairngorm. Thanks are due again to Scott Adamiec who chased this mess up on our behalf.”

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Posted 2 years ago

“We had a conservatory built by Cairngorm Group three years ago and we found them very good. They were friendly, helpful and thoroughly professional. They turned up when they said they would, dealt with a problem that emerged and finished in time. We would definitely use them again and have done in the past. The only minor niggle is with after-sales service, as we contacted them about a couple of minor issues and received no response.”

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Posted 2 years ago

“Brilliant service. D/G Window ready for collection on time. Very good quality. Would definitely recommend”

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Posted 2 years ago

“Great company, friendly staff, no hard sell will use again in future.”

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Posted 2 years ago

“Pleased with the service provided.”

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Posted 2 years ago

“Not happy had conservatory fitted in 2019 have had constant problems with the roof have leaks continually someone has been out recently and looked at said roof and as yet not had no contact regarding repair as this was quite a major hole in glass ceiling I have called but was told this is two man job as yet no date arranged not a happy customer”

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Posted 2 years ago

“Make sure your boys measure windows properly..then having to wait 6 weeks for more windows.”

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Posted 2 years ago

“Great product and good service, thank you”

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Posted 2 years ago

“Extremely approachable, very friendly, always willing to offer help & support. You offer a great service. Thank you so much.”

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Posted 2 years ago

“No problems at all for my new window in the bathroom that had not got one. What a difference it made. Would always use you again. Workmanship excellent. 👍🏴󠁧󠁢󠁳󠁣󠁴󠁿”

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Posted 2 years ago

“We are very pleased with our purchase &would do so again in the future.”

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Posted 2 years ago

“Front door handles outer coating pealed of”

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Posted 2 years ago

“Quoted me £2500 for a back door, absolute rip off”

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Posted 2 years ago

“Excellent service, as always.”

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Posted 2 years ago

“Windows and conservatory good but several issues with conservatory since. Communication diabolical”

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Posted 2 years ago

“Guaranteed workmanship”

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Posted 2 years ago

“I had two window repairs done and on both occasions I thought the workmanship was poor. Neither repair was done to my satisfaction and I shared my experience with friends and family. Would not use again”

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Posted 2 years ago

“Delivery was good but a little late”

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Posted 2 years ago

Cairngorm Group is rated 4.1 based on 278 reviews