Calumet Photographic Reviews

Name: Calumet Photographic
Address: Bradbourne Drive, Milton Keynes
Rating: 4.57

4.6 Rating 6,794 Reviews

89 %

of reviewers recommend Calumet Photographic

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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Calumet Photographic 5 star review on 28th July 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good sound advice about the equipment I bought. The staff are always helpful at the Birmingham branch.”

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Posted 8 years ago

“I'm afraid it was a disaster from start to finish. Did a credit check based on one payment system and was accepted on a different finance agreement. Had to do a second credit check. No communication from you regarding what was happening with my order, unless I called you. I did three times. I then received an email on Monday (07/03/2016) telling me my order had been cancelled and that could only happen if I did it myself(I hadn't) and would I like to reorder? Slightly bizarre to get that as the order was actually delivered earlier in the day. It was the wrong camera(ordered black, got sent silver). There was two plug sockets-both European and no British. The £50 worth of accessories weren't in the delivery either. I sent it back on Tuesday and know you received it back at 11.55am this morning(10/03/2016). I have had no notice from you that you have received it back so far. In fact my order is STILL showing as "in progress".”

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Posted 8 years ago

“Excellent website that's easy to navigate, well priced products, good customer care, the main reason I will be returning is the speed in which my order is sent out. Thank you!”

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Posted 8 years ago

“Always receive our camera film the next day after ordering. Excellent service !!”

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Posted 8 years ago

“Cold affects my hands - type 2 diabetes doesn't help! The gloves/miss I purchased are great. Warm hands/fingers are needed to operate my DSLR when observing the night sky. The gloves do the job of keeping my fingers & hands nicely warmed. Recommended...”

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Posted 8 years ago

“Ordered a Calumet C-Stand it was out of stock but came a week later. Love it great quality”

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Posted 8 years ago

“Ordered the new Fuji XP Pro-2 half leather case, and it came a few days later. Excellent company to deal with and very much recommended.”

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Posted 8 years ago

“Calumet were knowledgable of products and quick to ensure deliveries were made as soon as possible. Calumet went the extra mile to complete my requests.”

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Posted 8 years ago

“Great new layout since my last visit to the Drummond Street store. Always helpful staff - and good product range.”

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Posted 8 years ago

“Calumet staff were as helpful as they always are, ready to go the extra mile to help a customer. This my favourite Photographic store in Bristol and I always look forward to my visit .”

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Posted 8 years ago

“Not enough stuff, I waited for 20 min before someone was able to help me.... not enough items in stock... 2 out of the 3 things I needed were out of stock... very poor service and shop in general”

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Posted 8 years ago

“I popped in for some help protecting a new camera and was quickly helped and went away with the perfect solution. No fuss.”

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Posted 8 years ago

“East ordering, free next day delivery. Excellent service”

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Posted 8 years ago

“I arrived at the London Euston branch shortly before closing time on 23rd February 2016 after a train journey from Manchester. Met by James who was professional, friendly knowledgeable and he was most efficient and effective. Providing me with the background information I required in order to purchase a Canon 7D body. He arranged for a Canon 50mm 1.8 lens not in stock to be delivered the next day. I would strongly recommend anyone with a interest in photography to pay a visit to a Calumet store. You will not be disappointed and staff will do all they can not only can to make the visit worthwhile. Adrian Ashurst”

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Posted 8 years ago

“Great Service. Staff were very helpful and courteous. Camera came with a free Canon holdall and £50 worth of acessories - Brilliant! Would highly recommend. Mike. Holywood.”

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Posted 8 years ago

“I spoke with Adrian and ordered a Canon 80D, Adrian has been very helpful and has kept me informed of there progress of my order of of the delay in the distribution from Canon. I will use Calumet again.”

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Posted 8 years ago

“Had some problem with my order and so o called and Paul on the other end of the line helped me solve my problem in 2 minutes. Very happy with the product and service”

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Posted 8 years ago

“Great service and knowledge from staff, all provided with a good sense of humour.”

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Posted 8 years ago

“I ordered a Nikon 7200 camera body from Calumet's Birmngham store on Monday 22 February and asked to take the 24 month free interest payment option available at that time but also to collect the body from the Birmingham store because I didn't want it posting to me as I was going away on Sunday 28 February. The man I spoke to was very helpful and emailed me a link to the finance company's website and I filled in the application form. I heard nothing from the store for a few days so phoned the store on 25 February and spoke to a female member of staff who said she would check out the situation and she subsequently phoned to tell me that it appeared that my application paperwork hadn't been finalised. I checked and completed the documentation and was soon advised by the credit card company that my application had been approved and that they had emailed Calumet to say they could release the goods. I phoned Birmingham store and asked if I could collect the body and was told they were awaiting notification from head office. I then rang head office and they agreed to let Birmingham store know that they could release the camera. I phoned the store and they agreed that I could collect it that day (25/2) and I said I would be there later that day. Up until this time my experience was reasonably positive apart from me having to make a number of phone calls to speed matters up but when I arrived at the store around 5.00pm to collect the camera I met very poor customer service. The member of staff who served me, and who I had previously spoke to on the phone, seemed completely disinterested in the sale and didn't offer to open the box or discuss any accessories that I thought she might have wanted to interest me in. I did ask for advice on SD cards for the camera and whether to purchase high speed ones and neither she nor her colleague could summon up any enthusiasm to explain the benefits, if any, of different cards. My daughter who was with me, and for whom I was buying the camera, expressed amazement to me afterwards about the poor quality of the service which she found much worse than her usual supplier - Jessops in Birmingham. I myself have also received far better customer service at Jessops and at Harrison Cameras in Sheffield. I was totally disappointed by the service I received in the store, particularly as I have had excellent service in the past at this store from both the manager and from a male member of staff both of whom were excellent and from whom I bought a Fujifilm XE2 in 2015. Lastly, I received an email from Calumet last week to say that you were offering £50 off accessories when purchasing many cameras including the Nikon D7200 - this wasn't mentioned by the assistant in the store and I do wonder if I qualified for this offer? Bob Braddock”

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Posted 8 years ago

“A very reasonably priced Hoya filter, promptly delivered, well-packaged as you would expect from Calumet. Will always recommend!”

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Posted 8 years ago

Calumet Photographic is rated 4.6 based on 6,794 reviews