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Calumet Photographic Reviews

4.6 Rating 6,794 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Great product, item arrived next day as promised. Excellent A+++
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Posted 8 years ago
Fast delivery and good communication. Recommended
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Posted 8 years ago
The website was easy to use and my nephew was very happy with the gift vouchers I got him for his birthday. He put them towards a new bag for his equipment
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Posted 8 years ago
A great deal on a fab camera! ( Fuji X pro) and a lot of help from Mr Jamie Dye
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Posted 8 years ago
The staff located the product without any delay, were very friendly & helpful.
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Posted 8 years ago
On visiting your Edinburgh store, looking for a flashgun for my Canon camera, I was supplied with a product which was not compatable with my camera. Unfortunately I had disposed with the box it was in and when I returned the flashgun for a replacement they took 15% off the original because it was not boxed. This was the day after I purchased the gun on their recommendation. Not the best of service by a long shot.
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Posted 8 years ago
Fantastic service, friendly, welcoming atmosphere. The staff have a great knowledge of the products in store, and are friendly and very helpful. I will only be using calumet belfast from now on for any photography equipment that i need.
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Posted 8 years ago
Excellent service. John (Edinburgh) spent almost an hour going over camera and lenses online with me, comparing prices, explaining grey stock etc. He couldn't have been more helpful with his depth of knowledge.
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Posted 8 years ago
Yes another delivery arriving prompt and on the doorstep. Used them for years and long may it continue
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Posted 8 years ago
Very easy to use the web site. They had what I wanted in stock, (DxO Optics Pro-10 Elite). It arrived Saturday morning as they said and no damage to the box. Very happy with the software, (Canon seem a little slow in updating there software for new lenses so I went for DxO). I have used Calumets shop in the past, (Drummond St) but this is the first time I have used there web site and was impressed......I will use it again.
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Posted 8 years ago
Very disappointing break from normally good service. I made an enquiry to order some items and discussed the possibility of getting the items delivered the next day, since it was the only day when I'd be able to take delivery. At noon I was assured it would be no problem, so long as the order was made before 3pm - I finished the call by saying that I would reply to the email quote within the hour if I wished to proceed. At 12:45 I replied, asking to proceed with the order and confirmed the next day delivery request. Over the next two hours I phoned three times as I'd received no reply - each time whoever answered the phone could not find the salesman who I'd been dealing with, but a colleague told me each time that an urgent message would be sent to him and that he'd get straight back to me. Each time i explained the urgency of making the order by 3pm. On my fourth call, after a long wait, I was finally put through to the salesman who told me that it was too late to make the order for next day delivery. When I explained my disappointment at his failing to deal with my order he replied "Well, I've been busy dealing with other customers, what can I do?" I'm sure he had been busy, but it wasn't a good attitude. At the very least, there's clearly a problem with staff not communicating between each other and not being able to deal with anything other than the most recent customer. At the worst there appears to be a lack of respect for customers who are spending several thousand pounds with the company. I was eventually able to arrange delivery on a different day, but had to ask a favour of another company to accept delivery on my behalf and then I had to pay for a taxi to bring the items to where I was then working. I'm going to ask Calumet to refund the taxi cost.
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Posted 8 years ago
The staff were friendly and full of useful advice. Being a novice to photography I really appreciated their patience and willingness to help!
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Posted 8 years ago
My delivery arrived as expected at an optimum time by a lovely lady.
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Posted 8 years ago
I went to the Hagley Road store in Birmingham, for a projector lamp for my old Rank Aldis piece of kit. I was delighted with the time and enthusiasm that the two assistants went about the task of taking apart my projector identifying the correct bulb ordering it. The replacement has just arrived. I could not have wanted better service.
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Posted 8 years ago
Tom, (Birmingham shop), handled my transaction in a very professional & friendly manner, nothing too much trouble & he kept me up to date with progress throughout.
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Posted 8 years ago
The service from calumet is without doubt one of the best in the country . The staff have a very good knowledge off all the stores products and are only to willing to offer any help should you need it, this is done without the harassment that you get in some other stores. The range of products is excellent and the staff too, if you wish to go in and browse there is no pressure from them , all in all first class
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Posted 8 years ago
Very warm welcome into the shop as this was my first time. Found the young lady very helpful. Took the time to understand what I needed and offered advice when I asked. Will be back.
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Posted 8 years ago
Quick, fast efficient service by people that know what they are talking about both in the store and on the phone. My first (and last) stop for everything connected to filming and photography.
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Posted 8 years ago
Excellent service again from John Willis
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Posted 8 years ago
Jamie was very welcoming, as always, remembered me and was courteous, polite and helpful.
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Posted 8 years ago
Calumet Photographic is rated 4.6 based on 6,794 reviews