Login
Start Free Trial Are you a business?? Click Here

Calumet Photographic Reviews

4.6 Rating 6,794 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
Visit Website

Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

Write Your review

I appreciated the expert advice and it felt like the staff were really trying to meet my needs, not just make another sale.
Helpful Report
(WEB) - Posted 7 years ago
I was delighted with the BenQ SW2700PT Pro monitor that I purchased, which to my surprise, was delivered the next day! The price was very competitive, too, and delivery was free. Couldn't ask for more!
Helpful Report
(WEB) - Posted 7 years ago
I made a call looking for a specialist lens at short notice. Advised they had one and would put it aside. On arrival I was met with a warm welcome. Item had been put aside and was exactly what I wanted. No sales pressure to consider anything else but a kind offer to phone up at any time if I had any issues, queries,where they would be willing to offer advice as required. That impressed with the service that I'll be sure to return.
Helpful Report
(Edinburgh) - Posted 7 years ago
Amazing service; helpful staff; availability of extensive brands for rent, and had the specific items I wanted (Profoto B1 along with the beauty dish & grid)
Calumet Photographic 5 star review on 2nd May 2017
Helpful Report
(Drummond Street) - Posted 7 years ago
The price I thought it was for a used camera not a new one. the gut on the phone understood my needs on a new tripod as well (Saved so much on the camera) balancing my requirements with Quality and cost. A super deal.
Helpful Report
(Call Centre) - Posted 7 years ago
After a problem with carriers, Calumet made sure I received my purchase in time for a weekend shoot.
Helpful Report
(WEB) - Posted 7 years ago
Excellent approach to customer service and communication, especially from the manager at Drummond Street, in connection with a faulty Fujifilm flash unit. This was the second time in six moths that a Fuji flash unit had become defective (with the same issue) and he dealt with it very professionally courteously and efficiently which quickly diffused any rising frustration I had with the product - a huge credit and significant testament to the professionalism of the team their. Top job.
Helpful Report
(Drummond Street) - Posted 7 years ago
Quick delivery, good quality and 30% off Brill
Helpful Report
(WEB) - Posted 7 years ago
Always helpful and knowledgeable.
Helpful Report
(Drummond Street) - Posted 7 years ago
Next working delivery promised and completed
Helpful Report
(WEB) - Posted 7 years ago
the service went above & beyond. Very Helpful!
Helpful Report
(Manchester) - Posted 7 years ago
Happy customer. Needed to return an item and received refund.
Helpful Report
(Call Centre) - Posted 7 years ago
the staff are very knowledgeable and helpful, more interested in helping than making a sale, always a pleasure to visit.
Helpful Report
(Drummond Street) - Posted 7 years ago
This was the second time that I came into the store to buy a grey card, I asked at the first desk and was told to ask at a second area and he pointed to a member of staff he said he was busy a third person came and showed me that there was one, I said I would have it, I also wanted a elinchrom soft box but as there was not one on display I was not happy to buy.( very disappointed that you do not display them) I gave my details and the sales person disappeared for what seemed a long time he came back ignoring me ,I asked if there was a problem and was told it had been sold at 2am that night. I complained and he sold it to me, but this took further time on the computer to allow me to buy it. I would expect there to be plenty of stock of an item like a grey card and to have soft boxes on display.. this was a very bad experience. The shop was not busy and I found all the staff unhelpful.
Helpful Report
(Drummond Street) - Posted 7 years ago
My lens repair took significantly longer than the original two-week estimate, and communication was poor throughout. I had to chase it repeatedly, and even wasn't notified when it was finally ready for collection. I'd have liked an email or SMS telling me when the estimate was ready for approval, when the repair had started, and when it was ready for collection. If the original time estimate had been accurate, though, I would have just sent it to Fixation.
Helpful Report
(Drummond Street) - Posted 7 years ago
Item arrived quickly and in good condition.
Helpful Report
(WEB) - Posted 7 years ago
I visit your Manchester store and find the staff,both attentive and helpful. John in particular stands out as an individual of great warmth.He is open,warm and always shares a laugh.he will always go the extra mile to make sure he meets your needs,by offering exelent service and advice. His style and brand if service is the reason I choose your company over others and travel in store to visit him.As I know my requirements are met in full,in a professional manner.
Helpful Report
(Manchester) - Posted 7 years ago
I had already bought the Calumet Genesis flash head before so this was to complete my studio setup. So far I have been extremely satisfied with this equipment and have recommended it to a couple of other photographers that I know. Excellent service and delivery 5 stars all round without question.
Helpful Report
(WEB) - Posted 7 years ago
Great stock, quick delivery.
Helpful Report
(WEB) - Posted 7 years ago
Very customer friendly. Credited our account immediately once we had returned equipment.
Helpful Report
(Bristol) - Posted 7 years ago
Calumet Photographic is rated 4.6 based on 6,794 reviews