Calumet Photographic Reviews

Name: Calumet Photographic
Address: Bradbourne Drive, Milton Keynes
Rating: 4.57

4.6 Rating 6,794 Reviews

89 %

of reviewers recommend Calumet Photographic

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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Calumet Photographic 5 star review on 28th July 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item was delivered to the wrong shop. Despite asking for delivery at Drummond St, email confirming delivery address and your representative calling to advise itam was available for collection at Drummond st... guess what... the item was delivered to your other shop in London... thin chances for you to get it wrong but you did... still can't believe it happened!!!”

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Posted 7 years ago

“As a previous customer I recently visited the Edinburgh shop to purchase a medium sized camera bag. From the first minute the two staff present were friendly and helpful answering my questions and offering advice. After being show several bags I chose a Manfrotto bag which was on special offer with 10% reduction. However the discount was not given at the check out because a long friendly chat with the two staff members and the discount was forgotten. I later phoned the shop and without hesitation they refunded my card with the 10% plus a bit extra discount for my trouble. Can't complain about that level of service. Would recommend them to anyone.”

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Posted 7 years ago

“Helped me out, very friendly.”

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Posted 7 years ago

“The staff were excellent the manager was really helpful the other two guys in edinburgh had all the time in the world for me no matter how stupid my questions were and as a result I spent over £1300”

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Posted 7 years ago

“Calumet was a new company to me but had been highly recommended to me by a reputable photographic company. I was surprised and relieved by a friendly welcome by a member of staff who clearly knew his stuff but did not blind me with science but explained things to me in a way I would understand without being condescending. The range of products is excellent and prices are reasonable. I would definitely recommend them.”

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Posted 7 years ago

“Great service Andrew at the shop was helpful and informative”

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Posted 7 years ago

“Good communication as i ordered an item that was out of stock. Great postage and packaging and excellent finance deals!”

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Posted 7 years ago

“Knowledgeable yet friendly staff always happy to answer my questions and give advice that is not aimed at selling me the most expensive product.”

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Posted 7 years ago

“Overall service was good. Item arrived within two working days, as described and well packed. It would have been helpful to have received an email advising item had been dispatched and who was delivering it. Other than this niggle everything was OK.”

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Posted 7 years ago

“On the 2 occasions I have hired kit from Calumet, on both occasions my deposit wasn't returned. After waiting over a week I eventually chased it up. Both occasions I was on hold for over an hour and eventually gave up and drove to the Milton Keynes branch to speak in person to the staff. They on both occasions put me through directly to the rental team. Again on both occasions I got the same response. Shockingly the kit had been returned but on neither occasion had the deposit return been actioned. The response was we're sorry but we are so under staffed your deposit return has been forgotten or overlooked. Basically if I hadn't chased it up it was forgotten about! On one of these occasions the deposit was over £1000. I'm sure you can understand to the average joe like me £1000 is a hell of a lot of money and there's only so long I can manage without it as the month drawers to an end. I will never ever ever rent with Calumet again unless it can't be avoided as by your staffs own admission they simply cannot cope with the very basics due to staff shortages. You're killing your business and I would imagine as I hear it's being bought out of merging the damage is already done. I haven't completely given up on Calumet rental. The range of kit for rent is great as are the weekend rental costs however it will no longer be my first choice and I will be shopping around and choosing to pay extra if needs be due to previous bad experiences. Martyn”

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Posted 7 years ago

“Helped me buy the right product for my camera”

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Posted 7 years ago

“Next day delivery”

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Posted 7 years ago

“Everything fine, but it took 2 weeks to get the item delivered.”

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Posted 7 years ago

“knowledge, hospitality and going the extra mile =great service”

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Posted 7 years ago

“Excellent, friendly service + excellent equipment… a perfect combination!”

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Posted 7 years ago

“The team in the Glasgow store are always very helpful and were very good when we had some recent difficulties with some new equipment we bought.”

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Posted 7 years ago

“The service was 1st class by Tommy in the Glasgow branch. The knowledge and customer support received was superb. Very happy with my purchases.”

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Posted 7 years ago

“Personal Service with knowledgeable staff with pro expertise.Friendly Guys and on my doorstep .”

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Posted 7 years ago

“I found the in store advice expertise to be great, however the web presence lets you down. I made a purchase at the start of July and the communication of what was actually happening was awful. After I placed an order I wasn't made aware of any ETA and then when the purchase did arrive at the store for collection, I only found out when I chased up to ask where the order was. It took around 4 weeks to finally get the item I wanted!”

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Posted 7 years ago

“Roll of background paper, In stock, reasonable price but the delivery was a day late. I rang Calumet who got back to me and explained the problem. Fortunately I was able to put me job back 24hrs.”

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Posted 7 years ago

Calumet Photographic is rated 4.6 based on 6,794 reviews