Login
Start Free Trial Are you a business?? Click Here

Calvin Klein Reviews

3.1 Rating 46 Reviews
52 %
of reviewers recommend Calvin Klein
Company Reviews Questions Metrics
3.1
Based on 46 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone
Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Elinia C.
Verified Reviewer
“Such a waste of time and money!!! I purchased as a gift on Cyber Monday because of the deals, my nightmare begins here. After 5 days my order wasn't shipped yet, I called. The Customer Service rep told me there was an delay or something in the system. Anyways, 1 day later I received an email saying that it was shipped, I was following up the tracking number and after 3 days they stated that it was delivered on Dec 9 3:45pm - front door. I was at home! No package, no carrier, no nothing! I called again. The CS rep said that sometimes the carrier says it was delivered when it wasn't because they cannot delay or something like that. And she told me to wait 3 business days and they would make the delivered. So, I waited. No package, no carrier, no nothing. I told her that I don't want the refund because It is a gift and I want the products because I won't be able to find again with the same price I purchased and she spoke with the manager and they told me if I don't receive my package after waiting 3 business days they would resend me the products. So I sent them this email and nothing. I called today spoke with Amy (worst CS service rep.) and asked to talk with the manager, I waited 20min on the phone to teach Caroline, the supervisor, how to open a claim with the carrier, how to speak with a customer. This is ridiculous I'm so disappointed. NEVER EVER ORDER ONLINE!!!!! CALVIN KLEIN SUCKS!! CUSTOMER SERVICE SUCKS!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“Comfy and perfect items and super quick delivery! Although the box did come very damaged, luckily the items were perfect though.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“my item was meant to be delivered within 3-5 working days. i bought the item over 2 weeks ago and it still hasn't arrived. I had this issue a few months ago when i bought something else from them, it did arrive eventually but it took around a month.”
Helpful Report
Posted 6 years ago
Justinas Elli
Unverified Reviewer
“Vert Happy”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Very efficient delivery, products seem good quality. Their sizing guide is accurate - trust it, even if the size names don't sound right.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Fast dispatch, items carefully packaged, tracking orders available”
Helpful Report
Posted 7 years ago
Calvin Klein is rated 3.1 based on 46 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request