CampfireCycling.com Reviews

Name: CampfireCycling.com
Address: 2801 N Flowing Wells ste 101, Tucson
Rating: 4.89

4.9 Rating 1,387 Reviews

98 %

of reviewers recommend CampfireCycling.com

Company Reviews

Metrics

Info

4.9

Based on 1,387 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

800-717-2596

Email:

info@campfirecycling.com

Location:

2801 N Flowing Wells ste 101
Tucson
85705

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CampfireCycling.com 5 star review on 15th November 2024

Anonymous

CampfireCycling.com 5 star review on 16th September 2024

Ricky Pimentel

CampfireCycling.com 5 star review on 25th August 2024

Wren Muro

CampfireCycling.com 5 star review on 13th August 2024

Philip Dresser

CampfireCycling.com 5 star review on 4th August 2024

Richard Parrott

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was good, I had a phone question that you folks promptly answered. The time to receive the shipment was prompt and accurate. I like the product!”

Helpful Report

Posted 5 years ago

“I called with some product detail questions before placing an order on a Croozer bike trailer and Josh was very knowledgeable and helpful! CampfireCycling had a great deal on a high quality product and shipped promptly once I placed the order online. Thanks!”

Helpful Report

Posted 5 years ago

“Ordered a trailer to pull our granddaughter around. Site showed pictures of the trailer connected to a bike and also had a video of how to connect to bike. "Cycling" is in your name, after all. But the trailer arrived w/o equipment to connect to bike. I double checked my expectations by re-visiting the information on the site and saw nothing indicating it would not come with this equipment - indeed, I still had every reason to believe it should have come with that equipment. I called Customer Service and was told that Thule trailers typically don't include the bike hitch stuff and also that CampfireCycling did not carry that equipment. I shared my frustration about how the site both showed pix of trailer connected to bike and video of how to connect to bike and that no where did it say that the hitch and tow bar kit had to be ordered separately; the Customer Service agent, rather than indicating that this was true, said he would have to take a look for himself at that to see. No solution to my problem of having a bike trailer that could not be connected to my bike was offered.”

Helpful Report

Posted 5 years ago

The Thule Chariot purchased did not include a cycling kit. While some of our information provided did reference this accessory, it was no where stated that the cycling kit was included. We did guide the customer to another store where the cycling kit was available for purchase.

Posted 5 years ago

“I recently had an opportunity to visit Campfire Cycling, and was impressed with the knowledge of the owner, Josh. He was incredibly patient and helpful in getting me setup with some panniers. He even discouraged me from purchasing a handlebar bag that may have been detrimental to my bike due to my carbon bars. I will definitely be coming back again for future bike packing gear!”

Helpful Report

Posted 5 years ago

“I had been looking into panniers for a while, more specifically Ortlieb panniers. I was having difficulty finding the one I wanted in terms of availability in the United States. I saw a link to authorized Ortlieb dealers and clicked on Campfire Cycling. Guess what? They had my bags, in the color I wanted, and even better they were on sale with free shipping! I was sold! I made the purchase over the weekend, and it said that they would ship on the next business day. The shipping estimate chart put it arriving to me in Philly (from AZ) by that Friday. I had a few questions about my order, and they called my cell that Monday before shipping. They were super friendly and helpful! Very knowledgeable! My bags arrived perfectly on Friday as predicted. I was so happy with my experience I told my husband if we’re ever in AZ we’ll have to stop and check the store out! What a great experience.”

Helpful Report

Posted 5 years ago

“Product I wanted was in stock and the discount irresistible. Shipping was timely. I already have a medium Revelate Ranger bag so the product was familiar to me. I added a small for a new frame I'm building up. Doesn't fit as well on the medium Salsa Timberjack as it did on the Salsa Fargo. Not Campfire's fault. I haven't decided whether to send it back or not. That's when customer service usually is tested.”

Helpful Report

Posted 5 years ago

“The Ortlieb front bags were exactly what I wanted, at a great price with free shipping. It could not have been much better, unless you want to fly me to Ireland or Scotland for six weeks, where I'll use them.”

Helpful Report

Posted 5 years ago

“They have a nice selection Surly products. The 8-pack rack is a perfect addition to my bike packing setup.”

Helpful Report

Posted 5 years ago

“Good assortment, and packet arrived promptly. It would have been nice to have an estimated delivery date and some way to track the package.”

Helpful Report

Posted 5 years ago

“No problem with the timeliness and accuracy of the order. One item was backordered but shipped the available items; very convenient. Selection on site was excellent.”

Helpful Report

Posted 5 years ago

“My husband got these bags, he is very pleased with them. He is out on the road with them now. Likes the bright color so he is seen. Thank you for the quick shipping!”

Helpful Report

Posted 5 years ago

“I had a great experience buying from Campfire Cycling. They had exactly what I needed, at the best price with free shipping. The item arrived promptly, was package well, and was exactly as described. I would definitely buy from them again.”

Helpful Report

Posted 5 years ago

“I ordered a fork extension for my 10 year old bob ibex. The extension worked perfectly and arrived within the week. I am pleased with the product and the prompt service. I had to get the extension because I am now using an ebike with 28” wheels..they assured me it would work and it does thanks again!”

Helpful Report

Posted 5 years ago

“Item was shipped and arrived promptly in good condition thanks again”

Helpful Report

Posted 5 years ago

“I found CampfireCycling.com while on a search for Ortlieb Pannier parts. The parts in question: the infamous “Top Hook Inserts”, which go missing (and I’m sure return to Germany) are Small Bits. An almost insignificant order filled and shipped promptly. The profit from my transaction wouldn’t buy Josh and company a small can of trail beans. Yet, three days later, to my mailbox in Northern (Lower) Michigan, came the bushings. Brilliant! No more bag rattle or the need for wraps of duct tape. Life is Good...or at least free of one small annoyance. Thanks for being there, CampfireCycling.com, and for the inspiration to explore ourselves on two wheels. Peace. John S.”

Helpful Report

Posted 5 years ago

“The item I ordered was on back order, but CampfireCycling.com kept me in the loop and got my stuff sent out muy pronto as soon as it became available. Thanks again!”

Helpful Report

Posted 5 years ago

“Excellent! My items for a bike bag were in a timely fashion! I will continue to use Campfire Cycling! Thanks!”

Helpful Report

Posted 5 years ago

“Just as described sribed! Works with my Ultimate 6”

Helpful Report

Posted 5 years ago

“We love our Croozer multipurpose Buffy for our kids. I love that the tires are actually rubber, the ride is smooth for them, and it provides plenty of leg room also.”

Helpful Report

Posted 5 years ago

“The products offered at the Campfire Cycling site seem especially appropriate for going out in the world by bike, whether that means a multi-day adventure or medium- to longer-distance commuting. They had the exact rack I was looking for and a pannier that should also fit the bill quite well. The purchase and delivery processes both worked out great.”

Helpful Report

Posted 5 years ago

CampfireCycling.com is rated 4.9 based on 1,387 reviews