CampfireCycling.com Reviews

Name: CampfireCycling.com
Address: 15 E. Toole Ave., Tucson, Arizona
Rating: 4.89

4.9 Rating 1,402 Reviews

98 %

of reviewers recommend CampfireCycling.com

Company Reviews

Metrics

Info

4.9

Based on 1,402 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

800-717-2596

Email:

info@campfirecycling.com

Location:

15 E. Toole Ave.,
Tucson
Arizona
85701

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CampfireCycling.com 5 star review on 14th December 2024

Christopher Vinson

CampfireCycling.com 5 star review on 23rd November 2024

Anonymous

CampfireCycling.com 5 star review on 15th November 2024

Anonymous

CampfireCycling.com 5 star review on 16th September 2024

Ricky Pimentel

CampfireCycling.com 5 star review on 25th August 2024

Wren Muro

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best prices, they had everything I needed, and super fast shipping. Top quality name brand product team up with expert knowledgeable sales people. Will buy again. John”

Helpful Report

Posted 5 years ago

“I had a couple of issues early. One, I ordered from CFC because they said they had the hard-to-get Revelate bag in stock when they didn't. Two, I checked on it after the new due date and told I would get it by a certain date. When it didn't arrive, it turns out they had a glitch that let it slip through the cracks. But I got it shortly after that and it's a great bag. They didn't give me any attitude, just owned up to their mistake.”

Helpful Report

Posted 5 years ago

“Great deal on a Surly front rack. Speedy shipping. Absolutely no issues. Very happy to have done business with Campfirecycling. Thanks!”

Helpful Report

Posted 5 years ago

“Great dealing with CampfireCycling. I needed my items sent General Delivery because we are on tour and I received feedback quickly as to whether I gave enough time for delivery. The post office was changed and I had all the assistance I needed to make it work. We picked up our items yesterday at the post office and we are very happy. Thank you so much for working with me.”

Helpful Report

Posted 5 years ago

“My purchase was cheaper than at the original manufacturer due to first buyer discount and the product arrived expeditiously while it was out of stock at the manufacturer.”

Helpful Report

Posted 5 years ago

“I just got the front pannier rack by Surly. It arrived quickly. The price was right on. The order went through easily over my cell phone. The rack assembled nicely, my first time putting one on! Nice product! But it makes my rear pannier look wimpy, guess I’m going back for the rear rack. Great job. Will be back!”

Helpful Report

Posted 5 years ago

“My order arrived very fast”

Helpful Report

Posted 5 years ago

“Great company to do business with. Had item I wanted that was out of stock elsewhere. Price was in line with other retailers. Quick delivery. Item arrived undamaged.”

Helpful Report

Posted 5 years ago

“yeah they give me my shiz on time and the shiz looked good. they cool.”

Helpful Report

Posted 5 years ago

“Not only was the price decent, but the advice on a suspension bike front rack was appreciated.”

Helpful Report

Posted 5 years ago

“I purchased an Ortlieb Rack Pack. The item was shipped very quickly and was just as described online. Great communication from Campfire Cycling on when the item would arrive”

Helpful Report

Posted 5 years ago

“Definitely Five+ (5+) Stars on all counts! Great Service. Great personal touch by Josh the owner. No typical big corporate lost culture here. Below market pricing on many items, but above market quality & service. Lastly Josh was tested by an innocent mistake whereby he cheerfully, immediately voluntarily fixed it at an additional cost to him. It is our resolve to 1st check Campfire availability, and price on most any and all our future bicycle related purchases. Thanks Josh.”

Helpful Report

Posted 5 years ago

“What's there to say? Campfire had the best price I could find (Revelate Sweet Roll), and then gave me a discount, and shipped super fast. So, thanks!”

Helpful Report

Posted 5 years ago

“I purchased a Revelate Designs large sweetroll and gas can for an upcoming bikepacking trip. Campfire Cycling had the best price out there! I ordered over the weekend and my package was delivered here in Oregon in just a few days. I love the new gear and I’m glad I found a site the specializes in bikepacking. Highly recommend these guys!”

Helpful Report

Posted 5 years ago

“Campfire cycling was awesome to work with! They got my bike bag to me quickly in time for my trip and returned my calls to reassure me I would have it in time. Thanks!”

Helpful Report

Posted 5 years ago

“The service was good, I had a phone question that you folks promptly answered. The time to receive the shipment was prompt and accurate. I like the product!”

Helpful Report

Posted 5 years ago

“I called with some product detail questions before placing an order on a Croozer bike trailer and Josh was very knowledgeable and helpful! CampfireCycling had a great deal on a high quality product and shipped promptly once I placed the order online. Thanks!”

Helpful Report

Posted 5 years ago

“Ordered a trailer to pull our granddaughter around. Site showed pictures of the trailer connected to a bike and also had a video of how to connect to bike. "Cycling" is in your name, after all. But the trailer arrived w/o equipment to connect to bike. I double checked my expectations by re-visiting the information on the site and saw nothing indicating it would not come with this equipment - indeed, I still had every reason to believe it should have come with that equipment. I called Customer Service and was told that Thule trailers typically don't include the bike hitch stuff and also that CampfireCycling did not carry that equipment. I shared my frustration about how the site both showed pix of trailer connected to bike and video of how to connect to bike and that no where did it say that the hitch and tow bar kit had to be ordered separately; the Customer Service agent, rather than indicating that this was true, said he would have to take a look for himself at that to see. No solution to my problem of having a bike trailer that could not be connected to my bike was offered.”

Helpful Report

Posted 5 years ago

The Thule Chariot purchased did not include a cycling kit. While some of our information provided did reference this accessory, it was no where stated that the cycling kit was included. We did guide the customer to another store where the cycling kit was available for purchase.

Posted 5 years ago

“I recently had an opportunity to visit Campfire Cycling, and was impressed with the knowledge of the owner, Josh. He was incredibly patient and helpful in getting me setup with some panniers. He even discouraged me from purchasing a handlebar bag that may have been detrimental to my bike due to my carbon bars. I will definitely be coming back again for future bike packing gear!”

Helpful Report

Posted 5 years ago

“I had been looking into panniers for a while, more specifically Ortlieb panniers. I was having difficulty finding the one I wanted in terms of availability in the United States. I saw a link to authorized Ortlieb dealers and clicked on Campfire Cycling. Guess what? They had my bags, in the color I wanted, and even better they were on sale with free shipping! I was sold! I made the purchase over the weekend, and it said that they would ship on the next business day. The shipping estimate chart put it arriving to me in Philly (from AZ) by that Friday. I had a few questions about my order, and they called my cell that Monday before shipping. They were super friendly and helpful! Very knowledgeable! My bags arrived perfectly on Friday as predicted. I was so happy with my experience I told my husband if we’re ever in AZ we’ll have to stop and check the store out! What a great experience.”

Helpful Report

Posted 5 years ago

CampfireCycling.com is rated 4.9 based on 1,402 reviews