Cancer Care Parcel Reviews

Name: Cancer Care Parcel
Address: Highstone House165 High StreetHigh BarnetUK, High Barnet
Rating: 4.76

4.8 Rating 303 Reviews

96 %

of reviewers recommend Cancer Care Parcel

4.8

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Cancer Care Parcel:

After Dr Shara Cohen was diagnosed with breast cancer in 2013 she found there was very little time to just relax, take it all in and give herself ‘me’ time.

With all the appointments, liaising with work, telling the people who needed to be told…… there was little time to digest what was happening, research the practicalities or to just relax.. So she set up Cancer Care Parcel, to enable children and adults with cancer to take some of the worries away and bring some calm back into their lives.

A Cancer Care Parcel is an ideal gift, to let people with cancer know that you are thinking of them

Visit Website

Phone:

(+44) 020 872 07418

Email:

admin@cancercareparcel.com

Location:

Highstone House165 High StreetHigh BarnetUK
High Barnet
EN5 5SU

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Cancer Care Parcel 4 star review on 16th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use thermometer and handy water bottle . Great to buy items and help others with cancer . I’ve had cancer so any help was always appreciated.”

Helpful Report

Thank you so much, Anne, for your wonderful 5-star review! We are so happy to hear that you find our service easy to use and that our items, such as the thermometer and water bottle, have been helpful. We also appreciate your support for people living with cancer. Thank you for being a repeat customer - we're honored to be a part of your journey.

“I was diagnosed with Advanced Stage 3 Prostate Cancer in November of 2022. CT, MRI, Bone, Prostate Biopsy and PSA tests confirmed my PC diagnosis. My Chemotherapy treatment started in January 2023, 6 sessions apart every 3 weeks. I start my Radiotherapy in early June, 20 sessions then I ring the bell. To commemorate the ringing of the bell I wanted something to wear, I resurched and found a Cancer Care Shirt. Looking forward to showing it off”

Helpful Report

Good luck with the radiotherapy and thanks for the review :) Please do check out our articles and keep in touch.

“The recipient was delighted thank you for helping me brighten her life a little.”

Helpful Report

Thank you so much Wesley for the 5 stars! I'm so glad to hear that the recipient was delighted and was able to have her life brightened through Cancer Care Parcel. It is truly an honor to serve as a source of comfort and cheer during your loved one's cancer journey. Thank you for being a returning customer - it means the world to us!

“The Cancer Care Parcels are lovely. More importantly, their customer care is spectacular. I had some issues with the shipping Co. DHL, they were dismissive of me. DHL stated not their problem, and to take it up with the person who shipped the package...which was very distressing since I paid them $80. When the problem was brought to Cancer Care..their response was immediate, compassionate and all about solving my problem and calming me. I am 66 yrs young and am impressed with the kit gloves that Cancer Care provided to me. Again Thank you very much for all your help and assistance.”

Helpful Report

I am so sorry this happened, we have messaged you back about this a few times, sent you the tracking, offered you a full refund, and have spoken to the courier. Please check your emails or spam folder, as we are waiting for a response from you.

Thank you for the kind words and your 5 star rating Stacey! It is really appreciated. We are really glad that our customer care was able to help you out in a difficult time. We understand that the issue with DHL was frustrating and we are proud that our team was able to assist you in navigating that situation. It makes us happy to see that you feel you got great customer care and that you appreciate our Cancer Care Kits! Thank you again for taking the time to share your experience.

“Simple package. Easy to unpack”

Helpful Report

Thank you so much, Karen, for your fabulous 5-star rating of Cancer Care Parcel! We are so glad to hear that you found our simple package and easy to unpack! It's especially wonderful to have a returning customer like you. Thank you for your support!

“Straight forward to order and received my wonderful hot water bottle on time”

Helpful Report

Thank you so much, Angelika, for your kind 5-star rating of Cancer Care Parcel. We really appreciate your feedback. We're glad that the ordering process was straightforward for you, and that the hot water bottle arrived on time. We're delighted that you continue to trust us with your orders, and we look forward to providing you with more of our wonderfully comforting products in the future.

“I have just received the Deluxe Mastectomy Gift Set from my family. When opening the box I found that the Hand Cream is out of date (18.05.2022) and the Hand Sanitising Gel was also out of date (10.06.2022). I have informed my family sender who is contacting Amazon. While writing this review I would like to say the slippers are far to large for women.”

Helpful Report

I am so sorry that this happened, I have just seen this review, but at the time we did correspond by Email adn gave a full refund. We are looking into why this happened and will make sure it doesn't happen again

“I haven't received it”

Helpful Report

I have checked the tracking a d see that has been received, please do contact me if you still haven't got it and we will issue a full refund

“The product I received was amazing.”

Helpful Report

Thank you Anita for the 5-star rating! I'm glad to hear that you enjoyed the Cancer Care Parcel product so much - the product I received was amazing!

“Thank you for this opportunity. I was in a hurry to help a friend when I ordered the ginger candy for her. I did not realize until I had completed the order that the shipping for a small package of candy that cost $4.99 was $39.00. This shipping cost seems unreasonable. I immediately sent an email off to request that the order be canceled but there was no response. Rather I ended up spending $44 for 150g of ginger candies. Very disappointed.”

Helpful Report

We did actually contact you as soon as we realized what had happened, we had already dispatched the item so gave you a full refund PLUS the item for free. I was surprised to see this negative review. Please contact us privately if we can do anything else for you

“I wish I didn’t need to send these type of gifts but I must say it was a pleasant experience”

Helpful Report

Thank you, Lynne, for your 5-star rating of Cancer Care Parcel! It's a tough situation to be in, and we're grateful to have been able to ease the process for you. It's wonderful to hear that you enjoyed the experience - thank you for your kind words.

“Thankyou for my recent order it came with quickly ans I am very pleased with them.”

Helpful Report

Thank you so much, Rosemary, for your 5-star review of Cancer Care Parcel! We really appreciate your kind words and we're glad that you are satisfied with your recent order. We also want to thank you for being a loyal returning customer. We're looking forward to your future orders.

“Over priced for the content within the parcel. This was a present for a relative recently diagnosed with cancer. The thought for this person was more important so it was decided to retain the parcel for the intended use. This parcel would have been returned based on the poor value for money. Would not be recommended should I be asked.”

Helpful Report

Thank you so much for your feedback, David. We are sincerely sorry to hear about your experience with our Cancer Care Parcel. We understand that this parcel was intended as a present for a family member who was recently diagnosed with cancer and certainly recognize that the thought behind the gift is more important than the value of the content. We apologize for the fact that the parcel did not meet your expectations as far as its value for money. We would be very grateful if you could tell us more about what aspect of the parcel you felt did not present good value for money. We are always looking for ways to make our products better, so your feedback would be incredibly valuable. Thank you again for taking the time to let us know about your experience.

“Very happy. Fast service and great products. Will definitely buy again.”

Helpful Report

Thank you so much, Catherine, for the 5-star rating of Cancer Care Parcel. We're very happy to hear that our fast service and great products have made this experience excellent for you. We sincerely appreciate your loyalty and are thankful for your kind words. We look forward to serving you again in the future.

“Very fast delivery. Good quality products :)”

Helpful Report

Thank you so much, Sally, for your 5 star rating of Cancer Care Parcel! We really appreciate your loyalty as a customer and we're glad you found the delivery to be fast and the products to be of good quality. :) We look forward to continuing to serve you in the future.

“Thank you so much for this amazing box. My 3 year old goddaughter loves it all! Thank you for providing us with such a heart filled box of love and joy!”

Helpful Report

Thank you, Rusty, for your 5 star rating of Cancer Care Parcel! We are delighted to hear your 3 year old goddaughter loves the box. We are so glad to have brought a little love and joy! Thank you for your kind words!

“The gift arrived without any problems and the person it was sent to greatly appreciated it. My only complaint is the cost of shipping - which was almost half the cost of the gift! Since then I have found other options with free shipping allowing me to actually buy more gifts more often for my cancer patients.”

Helpful Report

Thank you, Mindy, for taking the time to review Cancer Care Parcel! We are so glad to hear that your friend liked the thoughtful care package. We strive to make sure our customers get the best service and that all of our gifts meet their needs. We are here to help in any way we can - don't hesitate to reach out to us with any questions or concerns!

“Delivered quickly and had everything in it that was advertised. Would get again if the same situation arose.”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“A wonderful gift for anyone battling with medical issues.”

Helpful Report

Thank you for your positive review, It means a lot to us :)

Thank you so much, Claudia, for your 5-star rating of Cancer Care Parcel! We are so pleased to know that you found it to be a wonderful gift and that you've been a repeat customer. We greatly appreciate your support and we are happy to have been able to provide you with something that you find comforting. Thank you again for your kind words and for your loyalty!

“I extend my highest praise to Cancer Care Parcel. Not only was the parcel luxurious (as accurately described), but the recipient was overwhelmed, impressed, happy, and grateful. It is apparent that a lot of careful thought went into the contents of the box. Cancer Care Parcel is responsive and helpful at a time when recipients and purchasers alike are sad and anxious. I cannot thank you enough. The package arrived at lightning speed from the UK to the US! Buy with confidence from this shop! Stellar seller!”

Helpful Report

Thank you so much for your 5 star rating, Sally! We really appreciate your kind words about Cancer Care Parcel. We strive to make sure each and every parcel is luxurious and carefully crafted, so we are so pleased that your recipient was overwhelmed, impressed, happy, and grateful for their parcel. We are here to help during difficult times, so we are glad that you have been able to buy from us with confidence. We are so happy to hear that your parcel arrived from the UK to the US at lightning speed too! You have our highest of praise, and we thank you for your support.

Cancer Care Parcel is rated 4.8 based on 303 reviews