Cancer Care Parcel Reviews

Name: Cancer Care Parcel
Address: Highstone House165 High StreetHigh BarnetUK, High Barnet
Rating: 4.76

4.8 Rating 304 Reviews

96 %

of reviewers recommend Cancer Care Parcel

4.8

Based on 304 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Cancer Care Parcel:

After Dr Shara Cohen was diagnosed with breast cancer in 2013 she found there was very little time to just relax, take it all in and give herself ‘me’ time.

With all the appointments, liaising with work, telling the people who needed to be told…… there was little time to digest what was happening, research the practicalities or to just relax.. So she set up Cancer Care Parcel, to enable children and adults with cancer to take some of the worries away and bring some calm back into their lives.

A Cancer Care Parcel is an ideal gift, to let people with cancer know that you are thinking of them

Visit Website

Phone:

(+44) 020 872 07418

Email:

admin@cancercareparcel.com

Location:

Highstone House165 High StreetHigh BarnetUK
High Barnet
EN5 5SU

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Cancer Care Parcel 4 star review on 16th May 2023

Anonymous

Anonymous // 01/01/2019

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“This is the second parcel I have bought. It’s a delight shopping here, items are thoughtful, website is easy to use, delivery was timely and it’s just a great shopping experience. Thank you and keep up the good work”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“I was a bit worried about the package as it had not been delivered 3 weeks after ordering. Just when I was going to contact the company, I got a message that it was out for delivery! My cousin was so surprised to receive it. She loved all the items and even took the water bottle and pillow with her that day for her chemo treatment😁. The next day she texted to say the candle was the best thing ever. So happy I could send her some support and comfort from ‘Across the Pond’.”

Helpful Report

“Initially the parcel did not arrive and I had to chase it with teh company. The bt that they have on their page is useless asnd definitly needs improvment, if it is to stay in place. When I eventually got hold of them, the cusotmer service was fantastic, I couldnt fault it. Theu got the parcel to my friend and also sent more items as goodwill and also refunded the cost of the parcel. It would have been better if the parcel just got there in the forst place but I couldnt fault the customer care.”

Helpful Report

“What an amazing and thoughtful parcel designed for cancer patients. The one I bought in particular was for terminal cancer. It was very well received and appreciated. Favourite was neck pillows.”

Helpful Report

Thank you so much, Kayleigh, for your incredible 5-star rating and for taking the time to share your experience with Cancer Care Parcel. We are thrilled to hear that our amazing and thoughtful parcel, specially designed for cancer patients, was well received and appreciated, especially for those facing terminal cancer. It means the world to us to know that we have made a positive impact during such a challenging time.We are truly grateful for your loyalty as a customer, and we sincerely appreciate your ongoing support. If there is anything else we can do for you or if you have any suggestions or feedback, please do not hesitate to reach out. Thank you again, and take care.

“Received item quickly but shipping was as much as the package itself. All items were helpful, fun and educational. Have yet to forward it on to patient so I don't know what her reaction is.”

Helpful Report

Dear Sandra, Thank you so much for taking the time to give Cancer Care Parcel a 4-star rating. We truly appreciate your feedback and support. We are glad to hear that you received the parcel quickly, and we apologize for any inconvenience caused by the shipping cost. We strive to provide the best service at the most affordable prices, and we will take your feedback into consideration for future improvements. It's fantastic to hear that you found the items in the parcel helpful, fun, and educational. We designed our parcels with the aim of bringing comfort and joy to cancer patients. We hope that the recipient will love everything in the package as well. Thank you again for your kind review. We value your satisfaction and will continue working hard to provide exceptional products and experiences. Best wishes, Cancer Care Parcel

“Very pleased with everything. The website is easy to navigate and the employees are great. Really caring, compassionate. Thank you💖🌻👍From, Gayle Kettler”

Helpful Report

Dear Gayle, Thank you so much for your amazing 5-star review of Cancer Care Parcel! We deeply appreciate your kind words and are thrilled to hear that you are very pleased with everything. It's wonderful to know that our website's navigation was easy for you and that our employees were able to provide you with great service. We take great pride in being caring and compassionate in order to support those going through cancer treatments. Your heartfelt thanks mean the world to us! We remain committed to going above and beyond for our customers, providing them with the utmost care and support during such a challenging time. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you again, Gayle, for choosing Cancer Care Parcel. Your support is truly appreciated! Warm regards, Cancer Care Parcel

“I sent the parcel to my friend, he was so happy when he received it. It really gave him a lift! Everything was perfect and the contents were very useful. Overall an excellent, well researched and incredibly practical gift. Fantastic.”

Helpful Report

Dear Martin, Thank you so much for your wonderful 5-star rating of Cancer Care Parcel! We truly appreciate your feedback. We are thrilled to hear that you sent the parcel to your friend and that it brought a smile to his face. It warms our hearts to know that it provided him with a much-needed lift during such a challenging time. We take pride in curating our parcels with utmost care, ensuring that each item is useful and meaningful. It is great to hear that everything was perfect and the contents proved to be very handy for your friend. Your words truly validate our efforts in researching and crafting practical gifts for those going through cancer. We are overjoyed to receive such fantastic feedback from wonderful customers like yourself. Thank you once again for your support. Should you or anyone you know require our services in the future, please do not hesitate to reach out. Warmest regards, Cancer Care Parcel

“excellent value and good quality products and dispatched very quickly and efficiently”

Helpful Report

Dear KULDIP, Thank you so much for your fantastic 5-star rating of Cancer Care Parcel. We truly appreciate your support and are thrilled to hear that you found our products to be of excellent value and good quality. Our team always strives to ensure that every parcel is dispatched quickly and efficiently to provide the best possible experience for our customers. We are grateful for your kind words and look forward to serving you again in the future. Best regards, The Cancer Care Parcel Team

“This is a giftfor a friend who is fighting throat cancer . He is 2 weeks away from finishing his chemo/radiation treatments. I am pretty sure he will smash it happily when done . Thank you kindly .”

Helpful Report

Dear Biljana,Thank you so much for your incredibly kind 5-star rating of Cancer Care Parcel. We are truly grateful for your support and appreciation. Your trust in our products means the world to us. Additionally, we wish to extend our warmest congratulations to your friend who is bravely fighting throat cancer. It's amazing to hear that they are only two weeks away from completing their chemo/radiation treatments. We are sending them all our positive thoughts and well wishes for a successful recovery. We hope that our gift will bring them comfort and joy after they triumphantly complete their treatment. Once again, thank you kindly for your outstanding review and for entrusting us with your friend's care package. We remain committed to providing high-quality products and support to those affected by cancer. Warm regards, The Cancer Care Parcel Team

“Great experience, Quick delivery, and Excellent customer service. Thank you :)”

Helpful Report

Dear Sara,Thank you so much for your glowing 5-star review of Cancer Care Parcel. We greatly appreciate your kind words and are thrilled to hear that you had a great experience with us. We take pride in providing a quick delivery service and ensuring excellent customer service throughout your journey with us. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. Additionally, we are genuinely grateful for your loyalty as a customer. Your support means the world to us, and we'll continue to strive to exceed your expectations with every interaction. Once again, thank you for choosing Cancer Care Parcel and for taking the time to share your wonderful feedback. We look forward to serving you again in the future!

“The head rests were very small... for a child really. Not great.”

Helpful Report

Dear Catherine, Thank you so much for taking the time to share your feedback about the product that you purchased. We appreciate your review and are very sorry that you are not happy with the neck cushions. At Cancer Care Parcel, we strive to provide excellent customer service and ensure our products bring comfort and support to those in need. I will look into the products and see their size and appropriateness and take them off our product list if they are not deemed suitable. Thank you again for drawing this to my attention and I will also get back to you to make sure you are happy SHARA

“The lady who I bought it for made her smile.”

Helpful Report

Dear Melanie,Thank you so much for taking the time to leave a 5-star rating for Cancer Care Parcel. We are delighted to receive your positive feedback, and we truly appreciate your support. We are overjoyed to hear that the gift made the lady you purchased it for smile. Making a difference in someone's life during their battle with cancer is our utmost priority. Your kind words motivate us to continue our mission of providing meaningful and thoughtful gifts. Once again, thank you for your amazing rating. We are here for you and anyone else who may need our services in the future. Warmest regards, The Cancer Care Parcel Team

“The parcel was well received by my friend. She was delighted with the parcel.”

Helpful Report

Dear Mark, Thank you so much for taking the time to leave a wonderful 5-star rating for Cancer Care Parcel. We truly appreciate your support and are delighted to hear that the parcel you ordered was well received by your friend. There is nothing more gratifying than bringing joy to someone during a challenging time. Thank you again for your kind words and for choosing Cancer Care Parcel. We look forward to serving you and your loved ones in the future. Warmest regards, The Cancer Care Parcel Team

“A lovely quality mug .. speedy delivery”

Helpful Report

Dear Jill,Thank you so much for your fantastic 5-star rating of Cancer Care Parcel! We truly appreciate your kind words and support. We are delighted to hear that you found the mug to be of lovely quality. Our team takes pride in selecting products that bring comfort and joy to those going through tough times. We also appreciate your acknowledgment of our speedy delivery. Ensuring our packages reach our customers quickly is a top priority for us, and we're thrilled that we could meet your expectations in this aspect. Once again, thank you for your glowing review. We truly value your feedback and look forward to serving you again in the future. Warm regards, [Your Name]

“It was a gift for a friend and was liked.”

Helpful Report

Dear Lucy,Thank you so much for taking the time to leave a 4-star rating for Cancer Care Parcel. We appreciate your support and are delighted to hear that you and your friend liked the gift. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, many thanks for choosing Cancer Care Parcel. Warm regards, The Cancer Care Parcel Team

“Cross it wasnt all sent together!”

Helpful Report

Dear Laura,Thank you so much for taking the time to provide us with your feedback on your experience with Cancer Care Parcel. We truly appreciate your valuable insights. We would like to apologize for the inconvenience you faced regarding the products not being sent together, as mentioned in your review. We understand how frustrating this must have been for you, and we sincerely apologize for any distress it may have caused. Your feedback is extremely valuable to us, and it helps us improve our services. We are continuously striving to provide the best possible care packages to our customers during their challenging times. Unfortunately, as stated on the product pages, and on the shopping cart, our printed products are sent separately from care packages as we use the most sustainable ways to produce these items and they are printed (especially for you) at different places. The Care Packages are always dispatched from the UK but printed products can be dispatched from anywhere around the world that we deem to be the best source. We want nothing more than to improve your experience, and your feedback will assist us in doing so. Please feel free to share any additional information or suggestions on how we can make things better for you and our future customers. In particular, how we can make this clearer to our customers before they purchase. Once again, we truly appreciate your feedback and thank you for bringing this matter to our attention. We assure you that we will take the necessary steps to prevent such occurrences in the future. Warm regards, Dr Shara Cohen Cancer Care Parcel

“Lovely bag! Perfect for carrying everything to my chemo sessions”

Helpful Report

Dear Sarah,Thank you so much for taking the time to leave us a 5-star rating on Cancer Care Parcel. We truly appreciate your kind words and support. We're thrilled to hear that you find our bag lovely and perfect for carrying everything to your chemo sessions. Our main goal is to provide practical and comforting products to those going through difficult times, and your feedback further motivates us to continue our mission. If there is anything else we can do to support you during your journey, please don't hesitate to let us know. We're here for you every step of the way. Thank you once again for choosing Cancer Care Parcel, and we wish you all the strength and positivity in your chemo sessions. Warm regards, The Cancer Care Parcel Team

“My friend was delighted with the bag”

Helpful Report

Dear Sarah,Thank you so much for giving Cancer Care Parcel a fabulous 5-star rating! We truly appreciate your feedback and support. My friend was delighted with the bag. It warms our hearts to hear that our product brought joy to someone during such a challenging time. Your kind words mean a lot to us and serve as motivation to continue providing top-quality care packages. Once again, thank you for your wonderful rating. If you or anyone you know ever need our services again, please don't hesitate to reach out. We're here to help. Warm regards, The Cancer Care Parcel Team

“Although I did not see the chemo mug, my friend was over the moon with it.”

Helpful Report

Dear Elizabeth,Thank you so much for awarding Cancer Care Parcel with a 5-star rating! We greatly appreciate your feedback and support. We are thrilled to hear that your friend was over the moon with the chemo mug, even though you didn't get the chance to see it. Our main goal is to bring comfort and joy to those going through difficult times, and it warms our hearts to know that we achieved that for your friend. Once again, thank you for your kind words and for choosing Cancer Care Parcel. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards, Cancer Care Parcel

“I purchased this for a friend who was recently diagnosed, she was overwhelmed and thanked me at least 50 times she kept saying there was so much stuff, but it was what she would need to rest and get well no need to ask anyone to go pick up anything all will be right there at her home. I can't thank you enough for your quick delivery and for all you do God Bless you all for everything you do.”

Helpful Report

Dear Tina,Thank you so much for giving Cancer Care Parcel a 5-star rating. We are thrilled to hear that you purchased our parcel for a friend who was recently diagnosed, and that she found it to be overwhelming in a positive way. It warms our hearts to know that we could provide her with everything she needed to rest and recover without having to rely on others for assistance. We are truly grateful for your kind words about our quick delivery and our efforts in providing support to those affected by cancer. It is incredibly rewarding to know that our work is making a difference in people's lives. Once again, thank you for your support and for taking the time to share your experience. May you and your friend be blessed with strength and healing. Warmest regards, CANCER CARE PARCEL

“Brilliant service!”

Helpful Report

Hello Nicola, Thank you so much for your 5 star rating of Cancer Care Parcel! We really appreciate your kind words and are delighted to hear that you found our service to be 'brilliant!' It is our mission to make sure that our customers receive the best quality of service and we are glad we could do that for you. Thank you again for your support and feedback.

Cancer Care Parcel is rated 4.8 based on 304 reviews