Cancer Care Parcel Reviews

Name: Cancer Care Parcel
Address: Highstone House165 High StreetHigh BarnetUK, High Barnet
Rating: 4.76

4.8 Rating 303 Reviews

96 %

of reviewers recommend Cancer Care Parcel

4.8

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Cancer Care Parcel:

After Dr Shara Cohen was diagnosed with breast cancer in 2013 she found there was very little time to just relax, take it all in and give herself ‘me’ time.

With all the appointments, liaising with work, telling the people who needed to be told…… there was little time to digest what was happening, research the practicalities or to just relax.. So she set up Cancer Care Parcel, to enable children and adults with cancer to take some of the worries away and bring some calm back into their lives.

A Cancer Care Parcel is an ideal gift, to let people with cancer know that you are thinking of them

Visit Website

Phone:

(+44) 020 872 07418

Email:

admin@cancercareparcel.com

Location:

Highstone House165 High StreetHigh BarnetUK
High Barnet
EN5 5SU

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Cancer Care Parcel 4 star review on 16th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I felt the quality of the items included was poor given the cost of the item and I expected a little more from the packaging. Would not order again, even though I think the concept is very good.”

Helpful Report

I am sorry that you have had a bad experience with us. We will contact you directly very soon to see if we can sort this out.

We just saw this review, but I believe we contacted you promptly and rectified this.

“Not really value for money from what’s in the parcel. Purchased for a friend just diagnosed with breast cancer and thought it would be nice.”

Helpful Report

I am sorry that you have had a bad experience with us. We will contact you directly very soon to see if we can sort this out.

We are very sorry again that you were unsatisfied. We read your review and have taken this gift out of circulation and will see if we should amend the items in the package. We have also given you a full refund.

“This is the second time I have ordered a care package for a friend battling breast cancer. They both loved the gift package and said the items were useful.”

Helpful Report

Thank you for your positive review, It means a lot to us :)

Thank you so much for your 5-star rating of Cancer Care Parcel, Donna! We really appreciate hearing that both of your friends loved the gift packages and found the items useful. It means a lot to us that you're a loyal and repeating customer. We are so grateful for your support.

“My sister received a care parcel and was thrilled with how well thought out it was. Every item will be really useful during her treatment.”

Helpful Report

Thank you so much for your wonderful review, Rachael. I'm so glad that your sister was thrilled with her care parcel. We strive to ensure each one is colourful, uplifting and full of useful and meaningful items to make going through treatment a bit easier. We truly appreciate you taking the time to share this wonderful feedback!

“Care Package well received & very appreciated. The recipient's spouse was delighted with all the resources included in the parcel. Great concept - Prompt Shipment - Thanks Much!!”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“The perfect gift to cheer one up”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“The parcel contained what was stated even when something was replaced they were efficient in promptly sorting it out.”

Helpful Report

Thank you so much for taking the time to give Cancer Care Parcel such a great rating. We really appreciate it! We're glad to hear that the parcel contained everything that was stated and that we were able to quickly sort out any replacements that arose. Thank you for being a repeated customer - we value your loyalty and look forward to seeing you again soon!

“Great customer service.”

Helpful Report

Thank you for your review

“Second time ordering. On both occasions the recipients have been wowed. It's always seen as a very considered and thoughtful gift.”

Helpful Report

Thank you so much for letting us know. So glad it was well-received :)

“My family member was so touched by his care package. It was so nice to find a way of showing support when you don’t live close by.”

Helpful Report

Thank you so much for letting us know. So glad it was well-received :)

“It was delivered and left without a signature The recipient didn’t get get it. It should have been returned to sender since the recipient wasn’t there”

Helpful Report

I am sorry that you have had a bad experience with us. We will contact you directly very soon to see if we can sort this out.

Dear Beth, we have now tried to contact you through several channels and cant seem to get in touch. We absolutely hate giving our customers a bad experience. Please do get in touch as soon as you can so we can sort this out.

The courier have told us it was delivered Thursday 11th November at 17.50pm. Please can you get in touch, as we cant get hold of you by email or phone. We would like to rectify this as soon as possible. We just need to know what's going on. Thanks a lot and sincere apologies again.

“Very happy with a very good service and product”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“My son in law loves his new mug. He is a warrior currently fighting a brave battle”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“Thank you for the swift delivery, The care package is perfect.And thank you for this service, kind regards”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“My sister was delighted with the Cancer Care Parcel and the obvious thought that had gone into the choice of individual items. Such a relevant box at such a very difficult time. Thank you.”

Helpful Report

Thank you for your positive review, It means a lot to us :)

I am glad it was well-received. Thank you for your review

“Thank you so much Cancer Care Parcel for the speedy delivery of this gift. All the items were perfect and it came just in time. We will definitely use your service again (but hope we don't have to)”

Helpful Report

Thank you so much, Simeon, for your 5 star rating of Cancer Care Parcel! We are delighted that your gift arrived quickly and that the contents were perfect. It means a lot to us to know that you had such a positive experience and we would love to see you again. Thank you again for your support and kind words.

“How lovely to receive my parcel, it cheered me up and made me think of pampering myself instead of just keeping going. Thank you”

Helpful Report

Thank you for the lovely review. I am glad it was helpful :)

“Bought for a friend who loved it. The contents were so well appreciated. I did add a couple of my own items to personalise it a little more. It's such a lovely gift to send someone going through a difficult time and it made me feel as if I was helping in a small way.”

Helpful Report

Thank you so much for your amazing 5 star rating, Helen! I'm so glad to hear that the Cancer Care Parcel was bought for a friend and that they loved it. It's great to hear that you decided to personalise it with a few of your own items too-- that sounds like a really thoughtful gesture. We really appreciate that you have trusted us with your purchases again, and we hope to hear from you soon.

“Full of thoughtful gifts to let someone know you’re thinking of them while they’re receiving treatment. It’s difficult to know what to send as often treatment can affect the senses but these parcels are full of really useful things.”

Helpful Report

Thank you so much, Marnie, for the lovely 5 star review of Cancer Care Parcel! We are delighted that you have enjoyed your experience with us and that our parcels have brought comfort and support for your loved one. We are also so pleased that you have joined the community of repeating customers who have found our boxes full of thoughtful gifts perfect for letting someone know you are thinking of them.

“Delivered really quickly. Socks were a little big for a female box but I can use them so not wasted. Headphones broke apart on first use so I have bought others separately. Otherwise thank you for the package.”

Helpful Report

Thank you, Gary, for your 4 star rating! We're glad to hear that the parcel was delivered quickly and that the socks will come in handy even though they may have been a bit too big for the female box. We apologize for the disappointment with the headphones and hope that you were able to purchase a new pair. Thank you again for your feedback.

Cancer Care Parcel is rated 4.8 based on 303 reviews