Cancer Care Parcel Reviews

Name: Cancer Care Parcel
Address: Highstone House165 High StreetHigh BarnetUK, High Barnet
Rating: 4.76

4.8 Rating 303 Reviews

96 %

of reviewers recommend Cancer Care Parcel

4.8

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Cancer Care Parcel:

After Dr Shara Cohen was diagnosed with breast cancer in 2013 she found there was very little time to just relax, take it all in and give herself ‘me’ time.

With all the appointments, liaising with work, telling the people who needed to be told…… there was little time to digest what was happening, research the practicalities or to just relax.. So she set up Cancer Care Parcel, to enable children and adults with cancer to take some of the worries away and bring some calm back into their lives.

A Cancer Care Parcel is an ideal gift, to let people with cancer know that you are thinking of them

Visit Website

Phone:

(+44) 020 872 07418

Email:

admin@cancercareparcel.com

Location:

Highstone House165 High StreetHigh BarnetUK
High Barnet
EN5 5SU

Write Your review

Tell us how Cancer Care Parcel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cancer Care Parcel 4 star review on 16th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Cross it wasnt all sent together!”

Helpful Report

Dear Laura,Thank you so much for taking the time to provide us with your feedback on your experience with Cancer Care Parcel. We truly appreciate your valuable insights. We would like to apologize for the inconvenience you faced regarding the products not being sent together, as mentioned in your review. We understand how frustrating this must have been for you, and we sincerely apologize for any distress it may have caused. Your feedback is extremely valuable to us, and it helps us improve our services. We are continuously striving to provide the best possible care packages to our customers during their challenging times. Unfortunately, as stated on the product pages, and on the shopping cart, our printed products are sent separately from care packages as we use the most sustainable ways to produce these items and they are printed (especially for you) at different places. The Care Packages are always dispatched from the UK but printed products can be dispatched from anywhere around the world that we deem to be the best source. We want nothing more than to improve your experience, and your feedback will assist us in doing so. Please feel free to share any additional information or suggestions on how we can make things better for you and our future customers. In particular, how we can make this clearer to our customers before they purchase. Once again, we truly appreciate your feedback and thank you for bringing this matter to our attention. We assure you that we will take the necessary steps to prevent such occurrences in the future. Warm regards, Dr Shara Cohen Cancer Care Parcel

“""”

Helpful Report

Dear Sarah,Thank you so much for your 5-star rating of Cancer Care Parcel! We are thrilled to hear that you had a positive experience with us. Your support and feedback mean the world to our team, as we strive to provide the best care and support for those affected by cancer. We truly appreciate your kind words and are grateful that our service has made a difference in your journey. We hope to continue serving you and others in the future, and please feel free to reach out to us if there's anything else we can assist you with. Warm regards, The Cancer Care Parcel Team

“Lovely bag! Perfect for carrying everything to my chemo sessions”

Helpful Report

Dear Sarah,Thank you so much for taking the time to leave us a 5-star rating on Cancer Care Parcel. We truly appreciate your kind words and support. We're thrilled to hear that you find our bag lovely and perfect for carrying everything to your chemo sessions. Our main goal is to provide practical and comforting products to those going through difficult times, and your feedback further motivates us to continue our mission. If there is anything else we can do to support you during your journey, please don't hesitate to let us know. We're here for you every step of the way. Thank you once again for choosing Cancer Care Parcel, and we wish you all the strength and positivity in your chemo sessions. Warm regards, The Cancer Care Parcel Team

“My friend was delighted with the bag”

Helpful Report

Dear Sarah,Thank you so much for giving Cancer Care Parcel a fabulous 5-star rating! We truly appreciate your feedback and support. My friend was delighted with the bag. It warms our hearts to hear that our product brought joy to someone during such a challenging time. Your kind words mean a lot to us and serve as motivation to continue providing top-quality care packages. Once again, thank you for your wonderful rating. If you or anyone you know ever need our services again, please don't hesitate to reach out. We're here to help. Warm regards, The Cancer Care Parcel Team

“Although I did not see the chemo mug, my friend was over the moon with it.”

Helpful Report

Dear Elizabeth,Thank you so much for awarding Cancer Care Parcel with a 5-star rating! We greatly appreciate your feedback and support. We are thrilled to hear that your friend was over the moon with the chemo mug, even though you didn't get the chance to see it. Our main goal is to bring comfort and joy to those going through difficult times, and it warms our hearts to know that we achieved that for your friend. Once again, thank you for your kind words and for choosing Cancer Care Parcel. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards, Cancer Care Parcel

“I purchased this for a friend who was recently diagnosed, she was overwhelmed and thanked me at least 50 times she kept saying there was so much stuff, but it was what she would need to rest and get well no need to ask anyone to go pick up anything all will be right there at her home. I can't thank you enough for your quick delivery and for all you do God Bless you all for everything you do.”

Helpful Report

Dear Tina,Thank you so much for giving Cancer Care Parcel a 5-star rating. We are thrilled to hear that you purchased our parcel for a friend who was recently diagnosed, and that she found it to be overwhelming in a positive way. It warms our hearts to know that we could provide her with everything she needed to rest and recover without having to rely on others for assistance. We are truly grateful for your kind words about our quick delivery and our efforts in providing support to those affected by cancer. It is incredibly rewarding to know that our work is making a difference in people's lives. Once again, thank you for your support and for taking the time to share your experience. May you and your friend be blessed with strength and healing. Warmest regards, CANCER CARE PARCEL

“fantastic products for a very hard time in someones life”

Helpful Report

Dear Beverley,Thank you so much for your incredible 5-star rating of Cancer Care Parcel! We greatly appreciate your support and are thrilled to hear that you found our products to be fantastic during such a hard time. At Cancer Care Parcel, we strive to create thoughtful and practical care packages that provide comfort and support to individuals facing cancer. Knowing that our products made a positive impact on someone's life like yours means the world to us. Once again, we are grateful for your kind words and for choosing Cancer Care Parcel. If there's anything else we can do for you or anyone you know who may benefit from our services, please don't hesitate to reach out. Sending warm wishes and gratitude your way, Cancer Care Parcel

“Brilliant service!”

Helpful Report

Hello Nicola, Thank you so much for your 5 star rating of Cancer Care Parcel! We really appreciate your kind words and are delighted to hear that you found our service to be 'brilliant!' It is our mission to make sure that our customers receive the best quality of service and we are glad we could do that for you. Thank you again for your support and feedback.

“I bought this as a gift for a friend who has cancer. She was underwhelmed.”

Helpful Report

I am sorry that you have had a bad experience with us. We will contact you directly very soon to see if we can sort this out.

“I bought this for a friend who is about to start radiotherapy. It's lovely. He'll get it for Christmas”

Helpful Report

Thank you so much for your 5-star rating of Cancer Care Parcel! We appreciate hearing that the parcel was a perfect gift for your friend and we’re so glad it’s arrived in time for Christmas. We hope it brings some comfort and joy to help him stay strong through his radiotherapy treatment!

“Great product! The feed back from the person who recieved care package was very thankful. You people have a very good set of care packages for the cancer patients, good on you!”

Helpful Report

Thank you, Michael, for your 5 star rating of Cancer Care Parcel! We truly appreciate your loyalty. We're glad to hear that the recipient of the care package was thankful. Thank you for supporting our cause!

“Your website is very user friendly, the products provided are spot on and the speed of delivery is second to none. Just what's required when trying to navigate such a difficult phase in a family member's life.”

Helpful Report

Thank you so much for your wonderful 5-star review, Annie! We are so glad that you have found our website user-friendly, our products helpful, and our delivery speedy. This is especially important when dealing with cancer, which can be a very difficult phase in a family member's life. Thank you for taking the time to share your thoughts with us!

“I bought this for my uncle who is about to start chemo and he was really pleased with everything provided in the care parcel. Thank you!”

Helpful Report

Thank you, Joanne, for your 5 star rating of Cancer Care Parcel! Hearing that the care parcel brought joy to your uncle is especially wonderful. We really appreciate you taking the time to leave such a kind review and we hope you and your uncle continue to feel positive in these challenging times.

“The eye mask and and soft neck support/pillow were both good quality but the hot water bottle cover (sheep design) was very disappointing - not very soft or comforting at all and not what I expected.”

Helpful Report

I am sorry that you have had a bad experience with us. We will contact you directly very soon to see if we can sort this out.

“Absolutely smashing. It has everything you need and more, has been a fabulous gift 💖”

Helpful Report

Thank you so much Tracy for your 5 star rating of Cancer Care Parcel! We absolutely agree that it has everything you need and more and has been a fabulous gift. Thank you for taking the time to leave a lovely review!

“The customer service was outstanding! Responsive and ship a replacement when the package was misdelivered. The recipient reached out to me and loved the gift and the blanket to keep warm. I would recommend Cancer Care Parcel to anyone looking for a thoughtful care package that meets all of their needs.”

Helpful Report

Thank you so much for the 5 star rating, Sydonny! We are so glad to hear that the recipient loved the gift, and that the customer service you experienced was outstanding and responsive. We really appreciate you taking the time to share your experience and for recommending Cancer Care Parcel!

“I love my hoodie, and am proud to wear it. I also like that I gotvto plant a tree too, as this is very close to my ❤️. Thank you for helping me fight.”

Helpful Report

Thank you so much for the 5 star rating, Lisa! I'm so glad you love your hoodie and are proud to wear it. Your kind words mean a lot to us. Thank you!

“Daughter loved the gift. Thanks for your web page. Mike”

Helpful Report

Thank you so much for your 5 star rating of Cancer Care Parcel and for letting us know that your daughter loved the gift! We appreciate your kind words and that you took the time to visit our web page.

“Well received by the person for whom intended”

Helpful Report

Thank you Jane for your 5 star rating of Cancer Care Parcel! We are so glad to hear that the parcel was well received by the person for whom it was intended!

“Just perfect! Has absolutely everything I could have asked for to be put into a care parcel. Thank you so much!”

Helpful Report

Thank you so much Michaela for rating Cancer Care Parcel with 5 stars! I'm so pleased you found our care parcel to be just perfect and that it had everything you could have asked for. Your kind words are much appreciated!

Cancer Care Parcel is rated 4.8 based on 303 reviews