Cancer Care Parcel Reviews

Name: Cancer Care Parcel
Address: Highstone House165 High StreetHigh BarnetUK, High Barnet
Rating: 4.76

4.8 Rating 304 Reviews

96 %

of reviewers recommend Cancer Care Parcel

4.8

Based on 304 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Cancer Care Parcel:

After Dr Shara Cohen was diagnosed with breast cancer in 2013 she found there was very little time to just relax, take it all in and give herself ‘me’ time.

With all the appointments, liaising with work, telling the people who needed to be told…… there was little time to digest what was happening, research the practicalities or to just relax.. So she set up Cancer Care Parcel, to enable children and adults with cancer to take some of the worries away and bring some calm back into their lives.

A Cancer Care Parcel is an ideal gift, to let people with cancer know that you are thinking of them

Visit Website

Phone:

(+44) 020 872 07418

Email:

admin@cancercareparcel.com

Location:

Highstone House165 High StreetHigh BarnetUK
High Barnet
EN5 5SU

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Cancer Care Parcel 4 star review on 16th May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Credit where credit is due, the thought of gifting someone who has had a cancer diagnosis is daunting but this care package is carefully put together. It arrived quickly and after noticing an item is missing I emailed the company and had a swift response and resolution off the owner. The parcel looks amazing and been very well received. Thank you cancer care parcel. Please note mug and water bottle have been added separately. Hamper above is not included.”

Helpful Report

Thank you so much, Laura, for your fantastic 4-star rating of Cancer Care Parcel! We truly appreciate your feedback. We understand that gifting someone who has been diagnosed with cancer can be overwhelming, which is why we take great care in assembling our care packages. We are thrilled to hear that yours arrived quickly and that you were satisfied with its contents.We apologize for the missing item, but we're glad that you reached out to us and received a swift response and resolution from our owner. Your kind words about the parcel looking amazing and being well received warm our hearts. We are grateful for your support and hope that our products continue to bring comfort to those going through difficult times. Thank you again, Laura, for your positive review and for choosing Cancer Care Parcel.

“Received item quickly but shipping was as much as the package itself. All items were helpful, fun and educational. Have yet to forward it on to patient so I don't know what her reaction is.”

Helpful Report

Dear Sandra, Thank you so much for taking the time to give Cancer Care Parcel a 4-star rating. We truly appreciate your feedback and support. We are glad to hear that you received the parcel quickly, and we apologize for any inconvenience caused by the shipping cost. We strive to provide the best service at the most affordable prices, and we will take your feedback into consideration for future improvements. It's fantastic to hear that you found the items in the parcel helpful, fun, and educational. We designed our parcels with the aim of bringing comfort and joy to cancer patients. We hope that the recipient will love everything in the package as well. Thank you again for your kind review. We value your satisfaction and will continue working hard to provide exceptional products and experiences. Best wishes, Cancer Care Parcel

“The heart shaped cushion arrived on time and looked like the one in the picture. These shaped cushions really help . I had a similar cushion when I had my op and it helped me a lot”

Helpful Report

Dear Carolyn,Thank you so much for taking the time to leave us a wonderful 4-star rating for Cancer Care Parcel! We truly appreciate your support and feedback. We are delighted to hear that the heart-shaped cushion arrived on time and met your expectations. It is great to know that these shaped cushions can be of assistance during difficult times. We understand the significance of comfort and support during recovery, and we are glad that our products can make a positive difference. Once again, thank you for your kind words and for choosing Cancer Care Parcel. We hope to continue serving you with top-quality products and excellent service in the future. Warm regards, The Cancer Care Parcel Team

“It was a gift for a friend and was liked.”

Helpful Report

Dear Lucy,Thank you so much for taking the time to leave a 4-star rating for Cancer Care Parcel. We appreciate your support and are delighted to hear that you and your friend liked the gift. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, many thanks for choosing Cancer Care Parcel. Warm regards, The Cancer Care Parcel Team

“I was diagnosed with Advanced Stage 3 Prostate Cancer in November of 2022. CT, MRI, Bone, Prostate Biopsy and PSA tests confirmed my PC diagnosis. My Chemotherapy treatment started in January 2023, 6 sessions apart every 3 weeks. I start my Radiotherapy in early June, 20 sessions then I ring the bell. To commemorate the ringing of the bell I wanted something to wear, I resurched and found a Cancer Care Shirt. Looking forward to showing it off”

Helpful Report

Good luck with the radiotherapy and thanks for the review :) Please do check out our articles and keep in touch.

“The parcel contained what was stated even when something was replaced they were efficient in promptly sorting it out.”

Helpful Report

Thank you so much for taking the time to give Cancer Care Parcel such a great rating. We really appreciate it! We're glad to hear that the parcel contained everything that was stated and that we were able to quickly sort out any replacements that arose. Thank you for being a repeated customer - we value your loyalty and look forward to seeing you again soon!

“My sister was delighted with the Cancer Care Parcel and the obvious thought that had gone into the choice of individual items. Such a relevant box at such a very difficult time. Thank you.”

Helpful Report

Thank you for your positive review, It means a lot to us :)

I am glad it was well-received. Thank you for your review

“Delivered really quickly. Socks were a little big for a female box but I can use them so not wasted. Headphones broke apart on first use so I have bought others separately. Otherwise thank you for the package.”

Helpful Report

Thank you, Gary, for your 4 star rating! We're glad to hear that the parcel was delivered quickly and that the socks will come in handy even though they may have been a bit too big for the female box. We apologize for the disappointment with the headphones and hope that you were able to purchase a new pair. Thank you again for your feedback.

“There didn’t seem to be an option to have it delivered to anyone other than the buyer,”

Helpful Report

Thank you for your review, I am so sorry. There definitely is the option to send this as a gift and to a different address. I am sorry this is not clear and we will review the website. Almost all out packages get sent as gifts, so this issue you have had is very important to us and we will look into why you did not find this easy. Thank you for highlighting this isssue

“My friend was very great full for his chemo hamper but I was a little disappointed that he never received my personal message with it so he had no idea it was from us & thought it was a free gift from you guys.”

Helpful Report

Thank you for your review. I am so sorry this has happened, I will email you directly to see what went wrong and what we can do about it. Thanks for letting us know.

“I am thankful for the package that was sent to my mom.”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“My friend was thrilled when I dropped off her care package. At a quick glance at the contents it had many items that she was thinking of getting before starting her treatment.”

Helpful Report

Thank you. So glad it was useful :)

“Some items not as nice as those displayed in website photo such as water bottle and lunch due to current lockdown products have been sourced elsewhere. Given back a full refund.”

Helpful Report

I am so sorry that you were disappointed and we have to agree with you. During this lockdown it has not been as easy to get our usual supplies and we have had to make substitutes. We are so sorry for this and apologise that our gifts are not up to their usual standard. Please email us directly and we will refund you. We want all our customers to be completely happy with their purchase.

We have sent you an email and are trying to rectify this. Sincere apologies again.

“Prompt service. Recipient was really pleased with the parcel”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“well received and took the problem of thinking and sourcing the items individually. My recipient was grateful but did not use many of the items.”

Helpful Report

Thank you for letting us know

“A gift for a man starting cancer treatment is more difficult, but he was delighted with it and is in remission. Thank uou”

Helpful Report

Thank you for your feedback, glad we could help

“Recipient was very pleased with the contents of her parcel.”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“The contents of the parcel gave my friend a little boost. Unfortunately she only lived another two days so did not get the full benefits. But I would recommend this package as being a good thing to bring with you as because the items are different they stimulate the persons interest which is nice to see.”

Helpful Report

Thank you for your positive review, It means a lot to us :)

“The person was delighted with the gift, she said she always wanted the stuff what was in the gift. I live in Canada and the person lives in Ireland.”

Helpful Report

Thank you for your review :)

“The website was good and it was easy to see the selection of products. I had trouble accessing my shopping cart to change the number of packages ordered, but it was sorted quickly.”

Helpful Report

Cancer Care Parcel is rated 4.8 based on 304 reviews