canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.70

4.7 Rating 3,755 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

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4.7

Based on 3,755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prices are great plus the quality is nice”

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Posted 4 years ago

“Outstanding service! Fast and hassle free. I will be using them again.”

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Posted 4 years ago

“Yes I loved the canvas pictures.. however I was not happy with the acrylic..YET.. it’s been very easy to get my refund.. so for that you have all my canvas business 😊”

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Posted 4 years ago

“Fast shipment; great quality!”

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Posted 4 years ago

“Completely love our canvas prints! Great quality and quality price.”

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Posted 4 years ago

“canvas discount.com is a great place to get your photos placed on canvas. The quality of the photo on canvas is superb and the speed of order fulfillment and delivery is excellent! I have order twice now and will in the future as well. Highly recommend.”

canvasdiscount.com 5 star review on 22nd May 2020

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Posted 4 years ago

“Great product and arrived quickly. My husband was so surprised! Thank you.”

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Posted 4 years ago

“Great company and great customer service keeping me updated. Even with the virus happening there awesome with letting me know what's going on with my order! Highly recommend them! 🤗”

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Posted 4 years ago

“Great quality, perfect gift!”

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Posted 4 years ago

“I already sent you an email with pictures NO response. I paid 39.00 for masks that are not fitting too big and the picture was poorly transposed on the fabric. Nothing like the pictures I ok before processing my order. Would be nice to hear back from a company I thought was decent. I am not happy with spending $39.00 to get something I can’t even wear. What a waste of money. Very unhappy with this company and their customer service. Do not custom order!!!”

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Posted 4 years ago

“The product was very good at a reasonable price. Would order again from this vendor.”

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Posted 4 years ago

“Fast, well done, great price. Very happy”

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Posted 4 years ago

“Very happy with the results and received my order quickly. Will be ordering again.”

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Posted 4 years ago

“I will continue to order from this company again. Great quality prints and fast shipment.”

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Posted 4 years ago

“Very quick turn around and the picture was a nice quality. The only reason I didn't give 5 star is due to one of the pictures having a dent in it, I'm guessing from the pic on top, I'm not sure. I was able to go behind the pic and press it out so it's not so noticeable. Maybe better packing would be a good idea. Overall very happy with my order.”

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Posted 4 years ago

“I’ve ordered two canvases from this site in the last year and loved them both. They were amazing quality and look perfect on my walls. Will definitely be ordering more in the future!”

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Posted 4 years ago

“April 25th my order was placed (including 2 canvas prints for Mother's Day gifts). As time went on and the status of my order never changed from "in production" to "shipped" I sent several emails asking "Will I receive before Mother's Day or should I get a backup gift?" - I finally received an email, but did NOT answer my question. Just said how "sorry" they were for the delay. Took 3 more emails for them to finally say "no, you won't receive by Mother's Day". Thursday May 7th I called and was able to get someone on the phone. She looked up my order status and saw that all of my canvas prints were done, but the framed pictures were still in production. She told me that she was adding express shipping to my order at no extra cost and that my order would be shipped no later than Monday (May 11th). Nope! Nothing was shipped. Tuesday sent an email asking what the deal was....another "robotic" email apologizing for the delay. No email response EVER offered to check on what the hold up was. Today (May 14th) called again after holding for 30-35 mins. Spoke with someone who said the SAME thing the first girl told me about my framed prints still being in production. She continued to argue with me about how "backed up" production is. Never once tried to make ANY remedy. I expressed my strong dissatisfaction with their customer service to which led to her HANGING UP ON ME! Not ONE TIME did anyone offer to ship the canvas prints that are clearly ready while waiting for the framed photos. I have paid for my order IN FULL and I have ZERO product to show for it!! They keep blaming it on the virus situation, but are making NO efforts to remedy the delay or trying to look into why something is held up!! I will NEVER EVER order from this company again. Terrible customer service!!!”

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Posted 4 years ago

“I ordered my canvases April 15th, I kept checking my order status and it said it was still being made. After 3 weeks I called the company and I talked to a lady and she said they were already made and not sure why they had not been sent out already. So she said she’d do expedited shipping for my canvases and I should receive them in 2 days. Well 4 days passed and I still hasn’t received them, so I called the company back and she said she would contact the manger. And she said I would receive a tracking number by the next day. It was the next day and I didn’t receive a tracking number. I called the company and after 10 minutes it automatically hangs up. So I called again, was on hold for another 10 minutes. It hung up automatically again, so I called a 3rd time. I was on hold for 10 minutes and guess what? It hung up again on me. So I was on hold a total for 30 minutes and when I went to call a 4th time it said I had reached the company out of its service hours. So now I have to call again. Tomorrow will make a full month since I ordered my canvases. I’ve been polite, patient, and understanding while talking to customer service and waiting on them to ship out my canvas. But I feel like I’m going in circles. I’ve tried again today to talk to someone and been on hold for a total of 35 minutes and I called right when they opened. I DO NOT RECOMMEND THIS COMPANY!!!”

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Posted 4 years ago

“I used this company once and I was totally unsatisfied. I ordered four face masks and none of them came with the advertised string clamps to tighten them. Therefore, they are too large. In addition, one of the masks was smaller than the other three and does not fit my friend. It is like a child mask. I ordered a coffee mug and it is still in production after a week. It is also impossible to get anyone on the phone to complain or get them to correct the order. In addition, I had no luck with their email service. Good luck to anyone who uses this service.”

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Posted 4 years ago

“I was a little skeptical ordering from this site because of their reviews but I am so happy I did!! I am so impressed with my product. It was delivered on time and looks absolutely amazing!!!”

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Posted 4 years ago

canvasdiscount.com is rated 4.7 based on 3,755 reviews