canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.70

4.7 Rating 3,756 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

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Metrics

4.7

Based on 3,756 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the wrong product in the mail and they would not fix it!”

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Posted 1 year ago

“Pictures not clear. Customer service nonexistent kept saying it automated and they can’t change it or send out the free gift by itself.”

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Posted 1 year ago

“Can't get past login You don't even have an order number or how to I get new password. 0o visa payment.”

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Posted 1 year ago

“Foam is too thick and picture quality on some pieces not great”

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Posted 1 year ago

“Pictures don’t stick allowing pictures to fall and frames to break Cheap quality Cheaper mechanism”

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Posted 2 years ago

“Have order prints from canvas discount several times over the last few years. Have always been pleased with quality and service until recent order. I order 9 canvas prints and one of them was obviously mis-printed. Edge on photo was not wrapped around as specified. Even though I submitted photos of the mis-print, canvas discount would neither credit my purchase nor reprint correctly. Am ordering subsequent prints from another site.”

canvasdiscount.com 1 star review on 12th February 2023

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Posted 2 years ago

“The quality is garbage. I bought a printed pillow as a Christmas gift. The zipper broke as I attempted to zip it the first time. In disgust I threw it away and contacted them. No refund. No replacement. No anything for the humiliating garbage they sent me and I tried to give as a gift.”

canvasdiscount.com 1 star review on 27th December 2022

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Posted 2 years ago

“I have use this company a few times! The products have always been great! My last order 12/18/ 22..was missing an item and the quality of work on the canvas( head was chopped off) !!”

canvasdiscount.com 1 star review on 20th December 2022

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Posted 2 years ago

“Was not open the account to get my discounts. Called company. Emailed no response. Customer service sucks.”

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Posted 2 years ago

“Very poor quAlity and grainy on all of them. Won’t be ordering from you again.”

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Posted 2 years ago

“They didn't put my.apt.address in so my 2 canvas' are STILL in a truck somewhere.”

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Posted 2 years ago

“Received my canvas prints. I paid an extra 4.00 (for all nine prints) to have hangers mounted on each. Not one had a hanger. Then I tried using your chat bot system - what a waste of time. Called and found out that even though your customer service hours of operation are posted 12 hours a day - your answer at the number says otherwise. Had to email with the issue - then received a reply that said it would take up to 48 hours to answer. All the while, time is ticking and my day of gift giving is soon approaching. After me posting a bad review on line - customer service emails me to say "they'll send them and sorry my order was incomplete". Well, I paid to have them mounted, how does them sending them make my order complete? This is customer dis-service!”

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Posted 2 years ago

“Package arrived damaged and it looked like someone had tried to fixed with clear tapes but frames for pictures got broken up. Shame on you…!!”

canvasdiscount.com 1 star review on 21st October 2022

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Posted 2 years ago

“More and a week to send my photos”

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Posted 2 years ago

“Broken zipper on picture pillowcase”

canvasdiscount.com 1 star review on 12th July 2022

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Posted 2 years ago

“Still waiting for my product after a month. Trying to get my money back.”

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Posted 3 years ago

“I never received it and was intended for my elderly mother Birthday.”

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Posted 3 years ago

“Terrible quality. Canvas is not quality and the print on it is terrible. Smeared detail and a shoddy, fragile frame too. Ratings do not seem legitimate. I have purchased great quality canvas prints from other companies and this print is far from it. Company would not back up the quality. Only $20 or so wasted but I will remember to tell anyone I can in person or on social media about the quality and service.”

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Posted 3 years ago

“The picture is Very Grainy!!! Have ordered before & the quality was fine & Clear…. This time AWFUL!!!”

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Posted 3 years ago

“The print was cropped more than the image i adjusted on the order. I lost about an inch of the work off the bottom. Also, the frame holding the canvas is so weak and it’s not stretched tightly. I would not recommend.”

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Posted 3 years ago

canvasdiscount.com is rated 4.7 based on 3,756 reviews