Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.96

2.0 Rating 273 Reviews

23 %

of reviewers recommend Capitec Bank

Company Reviews

Questions

Metrics

2.0

Based on 273 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

Visit Website

Write Your review

Tell us how Capitec Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Capitec Bank 5 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor service”

Helpful Report

Posted 3 months ago

“Well the department of Fraud should just be cancelled because one thing for sure is they don't do their job. They very quick to say they cant assist no can they retrieve your money , yet they request you to open a case at the police station come with a case number as a form of investigation and now you up and down with the police for nothing. i lost 9000 from fraud of which the people that where doing the fraud are using a capitec business account. Im very hurt by the service and for all the time i spent up and down with the police trying to solve a dead end case.”

Helpful Report

Posted 3 months ago

“Can't understand why capitec doesn't have a option for a customer to purchase he's goods on budget”

Helpful Report

Posted 4 months ago

“Worst bank in the world bn waiting for 3 days for a international payment nothing has bn done useless bank I'm pulling out as soon as I get a chance slow and unreliable”

Helpful Report

Posted 4 months ago

“Awesome service from Monica Mahlangu, Delmas branch she is super cool. I was opening a business account she told me that was her first time open a business account for a client, but wow she was really amazing her service is excellent. Thank you Monica you're the best👌”

Helpful Report

Posted 4 months ago

“I wish there is an option to give a ZERO star. Capitec Customer Care line is an absolute waste of time to phone. And their WhatsApp option is even worse. They might as well just delete the WhatsApp service alltogether, because their BOT knows nothing. You cannot do anything on the WhatsApp line at all. I have been trying for 4 HOURS to speak to a person in their Legal Department. And nobody picks up the phone. All I hear is irritating music that eventually stops playing after 30 minutes. When you try to call the Legal Department directly on 021 941 2230, a machine tells you that "your call cannot be completed right now. Please hang up and try again later". HOW MUCH LATER CAN A PERSON CALL YOU???? Disgusted client.”

Capitec Bank 1 star review on 30th July 2024

Helpful Report

Posted 4 months ago

“Awful service, holding back monies for no reason Randy Roberts from Capitec is useless at his job no communication. Jannie Please sort out your staff.”

Helpful Report

Posted 5 months ago

“What a professional client care service provided by Siziwe, the language used, the tone, the product knowledge the skill to resolve a problem let alone understanding the dynamics of the issue and letting me know upfront and how best can it be resolved in the event. The overall service was to the t and wish she could be a team leader and teach the team to do the same and all customers would be happy just as I am. She knows, loves and respects her job and put Capitec customers first. Proud to be Capitec customer because of such a service which would not be there if she did not choose to be nothing but the best. Whoever, trained her, trained a willing person to do the right thing. Thanks Capitec to employ Siziwe, you have an asset there, hope you making her feel it otherwise other banks or competitors would take her any day with best offers. Tell her I said thank you please. From International client.”

Helpful Report

Posted 5 months ago

“Biggest Con Artists Ever. You make arangements to pay back your loans they exept it and then 3 months down the line they take 3 payment in the same month. 2 times full instalements and the arrangement amounts 3xepted by them. And whennyou phone them they simply say they have th3 right to take as much money as they want to bring the loans back on date and that the agreed arrangement is to small to pay back. Now they leave me in a possition werw i cant feed my family or even get tonwork.”

Helpful Report

Posted 5 months ago

“Please and please flee from this bank they are nothing but a scam, they ripped me $40,000 after making complains they never solved my challenge. 𝗜 𝗥𝗘𝗖𝗢𝗩𝗘𝗥𝗘𝗗 𝗠𝗬 𝗠𝗢𝗡𝗘𝗬 𝗪𝗜𝗧𝗛 𝗧𝗛𝗘 𝗛𝗘𝗟𝗣 𝗢𝗙 MADACOVI. CO”

Helpful Report

Posted 5 months ago

“I purchased a card machine and after telling the salesman everything about the company etc that the director passed an suggested let's open a new account he still did the wroung thing an know I am sitting with a problem where my money is locked in a holding account they don't want to release my money I dont know how to move forward with this matter”

Helpful Report

Posted 5 months ago

“I will advice you to stay away from this people they will sweet mouth you and got you invest and you will not be able to withdraw thanks to MADACOVI. CO they Retrieve my funds back with the profits Stay away!!! from them..”

Helpful Report

Posted 6 months ago

“Got Scammed Online? Think crypto scammers vanish without a trace? think again Most cryptocurrency transactions are recorded on blockchain ledgers, using unique addresses to identify users. With the right tools and expertise, tracing a scammer is more possible than you might believe. Go to google and Do your research about blockchain ledgers and consult Rustik Cyber Hack Service for crypto recovery assistance. Get more information on Web site: RUSTIKCYBERHACKSERVICE.COM and easily reach out to Rustik Cyber Hack Service through WhatsApp + 1.38.63.48.78.38 and Telegram: @rustikcyberhackservice Cyber security agency #CryptoSafety #ScamAwareness #BlockchainSecurity #ForexScamAwareness #InvestSmart #TradingSafety Read more about Rustik Cyber Hack Service Welcome to the world of Rustik Cyber Hack Service, where lost cryptocurrencies find their way back home. Rustik Cyber Hack Service is a leading provider in the realm of crypto recovery, helping individuals and businesses reclaim their digital assets with precision and expertise. With a team of skilled professionals and cutting-edge technology, Rustik Cyber Hack Service is your go-to ally in navigating the complex world of cryptocurrency recovery. Crypto recovery poses unique challenges, from tracing the path of lost funds in the decentralized blockchain network to dealing with cybercriminals and their sophisticated tactics. Without the right expertise and tools, recovering lost cryptocurrencies can feel like searching for a needle in a digital haystack. Rustik Cyber Hack Service employs advanced forensic techniques to analyze blockchain transactions, track the movement of lost funds, and identify potential avenues for recovery. Their thorough investigation is key to unraveling the mystery of lost cryptocurrencies. Rustik Cyber Hack Service is like the Batman of the cryptocurrency world, swooping in to save the day when digital disasters strike. With a team of tech-savvy superheroes, they specialize in recovering lost or stolen cryptocurrencies, protecting against cyber threats, and generally being the digital knights in shining armor we all need. Picture this: You get an email that looks legit, asking for your login details to your crypto account. You innocently comply, only to realize it was a phishing attack, and your precious coins are now in the hands of cyber crooks. Rustik Cyber Hack Service can help you reclaim your lost funds and tighten up your online security game. It’s like a heist straight out of a Hollywood movie – cybercriminals infiltrate a cryptocurrency exchange and make off with millions of dollars worth of digital currency. If you find yourself on the wrong end of an exchange hack, Rustik Cyber Hack Service can help track down the culprits and get your stolen coins back where they belong – in your wallet, not theirs. Reach Rustik cyber hack service.”

Capitec Bank 4 star review on 14th June 2024

Helpful Report

Posted 6 months ago

“I was fraudulent scamed through Uber Eats App and capitec promised to follow up the inquiry and to my surprise I was fully refunded my R948 after two weeks. CAPITEC KE A LEBOHA”

Helpful Report

Posted 6 months ago

“Worst place to invest your money ever. I invested into the company and they didn't let me withdraw my funds which I invested with them including the profits I made while trading with them..But Never the less am actually here to appreciate Mrs. Robert’s for her unwavering dedication in helping me to recover my money in full… Email:: robertslee618. @ gmail.com Call center/ WhatsApp:: +1 (856) 549‑7469‬‬..”

Helpful Report

Posted 6 months ago

“Everything I enter my password there's 'something wrong' or 'my password it's wrong' though it's the same one I've been using. It's so impractical to us this. I don't like it at all. I just want to shut it down.”

Helpful Report

Posted 6 months ago

“Hi I am very disappointed with Capitec Bank, they just giving our banking details to Clientele without consulting with us. I never agreed with Clientele to deduct or even applied for a policy but they just informed me that I am now a client of theirs and that they will deduct from my capitec account. Stop being giving permission just to any dick, Tom and jerry to take our hard earned money. And then you refuse to stop that deductions, no man I'm tired...”

Helpful Report

Posted 6 months ago

“Hello, my name is Linda Angel, and this is my enthusiastic review of one of your employees at the branch of your bank in Durbanville Cape Town, Reitumetse В Her attention to my problem, patience, willingness to help and professionalism are all at a very high level! В I am not one of those who write reviews (neither bad nor good), I just don't spend my time on it, but the help I received definitely changed this aspect.В In conclusion, I want to say that it is very, very difficult with me! I am almost deaf and besides, I am a foreigner with not very good knowledge of English. Thanks for attention. В Sincerely yours, Linda В Angel”

Helpful Report

Posted 6 months ago

“If you're having problems withdrawing money or if you've been duped by a trading platform, go to madacovi.co for help. They helped me get my money back in a couple of days. You can return your proof and documentation to madacovi.co, just like I did, and receive a complete refund of your money within a few days.”

Helpful Report

Posted 6 months ago

“It's been a 'month now trying to get my account to be opened because of the R3500 my brother sent me they keep saying they suspect fraud they are investigating.we provided all requested documents but still they keep asking same documents over and over. Luckily I changed my salary to other bank but my savings are stuck at Capitec it's clear they are trying to rob me now.”

Helpful Report

Posted 6 months ago

Capitec Bank is rated 2.0 based on 273 reviews