Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.96

2.0 Rating 273 Reviews

23 %

of reviewers recommend Capitec Bank

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2.0

Based on 273 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

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Capitec Bank 5 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding Experience with Supreme Assets Recovery ⭐⭐⭐⭐⭐ Supreme Assets Recovery has been a blessing in my life! I had lost a significant amount of money and thought it was gone forever, but their team stepped in and worked tirelessly to recover every penny. Their professionalism, transparency, and dedication were beyond impressive. They made the entire process seamless, explaining everything in detail and keeping me updated regularly. I am truly grateful for their help and expertise. If you’ve lost money and need a reliable team to help you, Supreme Assets Recovery is the best choice. Highly recommended! 𝐒𝐮𝐩𝐫𝐞𝐦𝐞 𝐚𝐬𝐬𝐞𝐭𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲 .𝐨𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩— ‪+𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒‬”

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Posted 3 weeks ago

“At this moment I can't stop thanking the 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 team cause they helped me recover my money when i thought it was all gone. It all happened based on a review I viewed on how they helped a certain lady recover all her stolen invested capital of 354,000$ which makes me automatically follow up with them and now I am so happy to share their good work to whoever needs it. you can reach them through Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 Wh-a -ts- A-p-p ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

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Posted 4 weeks ago

““i was sad when i was tricked by them into paying £7000 and i was so worried. I'm grateful to RESORUS.COMwho helped me to recover back my account and the support team were professional and effective in making the process fast.””

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Posted 4 weeks ago

“I sold my vehicle yesterday and then he paid R50,000 that was our deal , but Capitec Bank said he was recently identified as being involved in suspected fraud ,so they will be placed on hold.... right now I'm sitting without money,it's very unfair...thanks but no thanks”

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Posted 1 month ago

“They are scammers .Fortunately for me, I was lucky to get help to recover my money with a recovery team. Contact alfred bernard 799 @ Gmail . Com, if you are having issues withdrawing your money from your investment broker, he can help you get your money back the way he did for me, contact him to assist you in getting your money back.”

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Posted 1 month ago

“"Warning: Scammed by capitec Bank But thanks to RESORUS.COM, I recovered my losses! Their expert team fought tirelessly for me, securing a full refund. Grateful for their diligence and professionalism. If scammed, don't give up! RESORUS.COM truly delivers. 5/5 stars. Highly recommended!"”

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Posted 1 month ago

“I’ve received a great service from Awelani n Mathye excellent service from Elim branch they deserve an award”

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Posted 1 month ago

“I will change capitec very soon woo the lines at the atm are always very long sometimes the other atm is not working becouse mostly they have just limited atm new Germany branch is a very busy branch but only 2 atm”

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Posted 1 month ago

““Five months after starting my investment, I began to feel uneasy when I attempted to make my first withdrawal. My account, which held over $70,000, was unexpectedly locked, and I was told to reach out to customer service. Despite my repeated attempts to access my funds, they ignored every request. After confiding in a colleague, they recommended I contact RESORUS.COM. Their team guided me through the process and helped me successfully recover my money.”

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Posted 1 month ago

“They look real and very serious until you gave them a try. They will ask you ton of documents to prove your identity until you get tired to do so. They suspended my withdrawals as well as my balance of $15000. Stay away from this investment comapant because they don't allow withdrawal after you invested until I report them and got all my funds back. All thanks to RESORUS.com they have a good consultation and all needed to help you recover your funds a trial will convince you.”

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Posted 1 month ago

“Hello, I lost my bank card on Saturday and, upon realising it, I immediately went onto my app to disable the "Tapping Function." Feeling that I had taken precautionary measures, I continued with my day. However, two hours later, I received notifications showing that my card was being used in Hillbrow—a place I rarely, if ever, visit. This was alarming. I rushed to the Capitec branch at Carlton Centre for assistance. The staff member I dealt with provided me with some numbers and what she described as a "case number." After the weekend, on Monday 18th November, I called the bank, expecting solutions. Instead, I encountered a frustrating hour where blame was placed on me for not fully stopping my card. I explained that I did not disable my card entirely because I rely on Apple Pay for transactions. Shockingly, one of the staff members suggested I go to Hillbrow to claim my money back directly from the merchant—essentially asking me to risk my safety. At this point, I’m over the money I lost, but I feel compelled to share this experience to warn others. Capitec’s response was unhelpful, dismissive, and, frankly, alarming. Rather than providing real solutions, they shifted the blame onto me. It is evident that the "Tapping Function" is poorly designed, and implemented without adequate security considerations. The only "security" Capitec offers is hope, and hope is not something you can rely on to protect your finances. Avoid this bank if you value peace of mind and security for your hard-earned money. Take your salary elsewhere to make it through the month without stress.”

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Posted 1 month ago

“I feel compelled to share my harrowing experience with this investment platform in order to prevent others from falling victim to their deceitful practices. Their security measures are severely lacking and I speak from personal experience. I trusted them with my money, only to have it stolen by them. The sheer incompetence and negligence of this company in safeguarding their clients' funds is outrageous. The customer support is practically non-existent as my attempts to reach out for assistance are met with long wait times, unhelpful responses, or no response at all. In the nick of time TheresachinRecovery INC got involved and made them give me my financial retribution. You can contact them too if you're experiencing similar case Email them : t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 TheresachinRecovery INC will give you complete happiness with restoration.”

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Posted 1 month ago

“I don't wanna talk about it I just want my money ,I hate capitec worse bank ever”

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Posted 1 month ago

“Capitec Westgate at the 1st floor has agents with the worst attitudes. Stinking attitudes. If an agent doesn't want to work they should stay at home. Came to get a new card and was met with a hostile horrible attitude. I'll be changing banks.”

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Posted 1 month ago

“Capitec staff rude and live better rewards is a joke I used the Shell partnership for the live better reward, however on the 10th of October I did not get my reward. I went on WhatsApp to inquire with proof of the transactions both from my transaction list with capitec as well as shell v+ and I was told an incidents logged and I will here within 24-48 hours. I followed up 12 days later as I had heard nothing from them and I was told it takes 7-14 BUSINESS DAYS. It's now the 6th of November and I'm told they cannot confirm when it will be attended to. I then preceeded to request a manager and a Charlize "Supervisor on duty" had absolutely no time for me, said what IT wanted to say and closed the chat. Beaides the lack of competence, the rudeness and unprofessionalism from Charlize takes the cake. Keep your ****** live better nonsense and your rude staff.”

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Posted 1 month ago

“Some online crypto brokers deceived me to invest with them and they stole more than $330,000 worth of bitcoin . I was able to recover my money back from them with the help of wiki help desks at wikihelpdesks @G- mail . c om it is better to stay away from online investments”

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Posted 1 month ago

“Rose Hoover teams provided exceptional service in helping me recover my lost funds from these scam brokers. Their team was highly professional, knowledgeable, and efficient in tracking down my lost money. What stood out was their clear communication and commitment to resolving the issue quickly. They made a daunting process much easier, and their expertise gave me confidence throughout. If you’ve fallen victim to fraudulent brokers, Rose Hoover teams are a trustworthy resource to help you reclaim your money and also get compensated. If you are a victim of a scam kindly contact her via:: Email:: rosehoover 90 ( @ ) gmail . com. WhatsApp:: +1 ( 301 ) ...409... ....2753.......”

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Posted 1 month ago

“Losing my funds was a devastating experience, but Supreme Assets Recovery Team gave me renewed hope. From our first conversation, their team was compassionate, professional, and fully committed to my case. They handled every detail with precision and kept me in the loop at each stage, making me feel secure throughout the process. Thanks to their expertise and relentless efforts, I was able to recover my lost funds. I’m beyond grateful for their dedication and can’t recommend them highly enough to anyone in need of recovery assistance. W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓 At 𝐠𝐦𝐚𝐢𝐥. 𝐜𝐨𝐦”

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Posted 1 month ago

“I received the best service from Mmaselo Manabile from Client Care today. She went above and beyond in making sure I understand every step of what I was enquiring about. Her patience and professionalism just made my day!”

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Posted 1 month ago

“Capitec has exceeded my expectations regarding a licence renewal I done online on Saturday and received my licence today at 08h30 sharp. This is phenomenal customer service. Thank you”

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Posted 1 month ago

Capitec Bank is rated 2.0 based on 273 reviews